1. ADELE BAILEY – PRACTICE MANAGER/MEDICAL PA
Brookside Mill, Elizabeth Street, Macclesfield, Cheshire, SK11 6XP
Mobile. 07837 336216 Email: adelesecretary@gmail.com
A highly experienced and efficient Practice Manager/Medical PA who has worked at consultant level in the private
sector for a number of years including work for Harley Street and Imperial College, London, specialising in managing a
private practice involving clinical and medico-legal work, accounts, training and marketing within various specialities
including Psychiatry, Psychology and Orthopaedics. Fast and accurate audio typing of reports and correspondence
e.g. Medico-Legal, Occupational Health, GMC, NMC, GDC and clinical letters, complex reports. Very organised and
pro-active with a ‘can do’ attitude. A friendly, approachable ‘people person’ with excellent communication skills who is
able to converse with people from ‘all walks of life’. Very capable of multi-tasking and working within a demanding and
busy atmosphere using own initiative and prioritisation. A pro-active forward thinker who anticipates the needs of
others whether it be patient, employer or work colleagues. Very confidential and trustworthy with an excellent sense
of humour. Most definitely the person for the job!
KEY SKILLS:
 Experienced in managing a private medical practice.
 Proficient in setting up a workable office and ensuring systems are in place.
 Experienced in dealing with vulnerable individuals.
 Excellent communication skills.
 Good report writing skills.
 Proficient in all aspects of Microsoft Office.
 Strong audio typist (digital or tape).
 Experienced in using in-house software and able to pick up easily.
 Excellent book-keeping skills using QuickBooks or Sage.
 Able to review medical records.
 Good marketing skills.
 Excellent multi-tasking skills.
 Neat, tidy and organised.
FREELANCE HISTORY:
Practice Manager/Medical PA working for a number of medical professionals including two GPs and two
Orthopaedic Consultants. Tasks include managing a private practice involving the organisation of clinics, clinical and
medico-legal work, accounts, arrangement of training, undertaking marketing together with fast and accurate audio
typing of reports and correspondence e.g. Medico-Legal, Occupational Health, GMC, NMC, GDC, clinical letters and
complex reports and ensuring these are dealt with in a confidential manner. Answering two busy telephones, dealing
with queries and arranging appointments amongst other ad-hoc duties.
Freelance PA to Consultant Psychiatrist - (see Solutions in Mind below) – Continuation of a secretarial service,
but on a part-time basis. Responsible for diary management, organising visits to patients in accordance with MHRT
protocol, monitoring of emails, telephone calls and ensuring archived records are kept in accordance with Data
Protection Act.
Transcriptionist to Imperial College, London – Transcription of confidential research interviews using own digital
software and pedal.
Freelance Book-keeping Service for a Cognitive Behavioural Therapist - Provision of a book-keeping service
including invoicing, chasing payments and a telephone answering service.

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PREVIOUS EMPLOYMENT/TEMPING HISTORY:
SOLUTIONS IN MIND LTD – Practice Manager/PA to Consultant Psychiatrist (2009 – August 2012) - Provision of
a comprehensive administrative and secretarial service to Solutions in Mind Ltd, working one-to-one with the
Consultant Psychiatrist, dealing with and filtering telephone, mail and email enquiries from solicitors, doctors, medical
agencies, Tribunal Service, other healthcare professionals, patients and relatives. Providing information and directing
and prioritising queries as appropriate. Diary management (electronic and paper), ensuring that medical records both
paper and electronic are kept up to date and stored safely in accordance with the Data Protection Act. Ensuring all
relevant legal/medical certificates are current. Arrangement of out-patient clinics, client visits, travel/accommodation,
audio typing of medico-legal/occupational health reports/general correspondence. Maintenance of practice accounts,
arranging training for the consultant, collation/recording of expenses, ordering of stationery supplies and handling of
petty cash, banking of cheques, posting of mail etc.
MANGROVE CARE LTD – Home Administration Officer/Casual Residential Care Worker (2007 – 2009) –
Providing care to young people from 11 to 18 years of age on a day-to-day basis in accordance with Every Child
Matters and Ofsted regulations, including escorting young people to school, college or monitoring while home tuition is
taking place. Accompanying young people to see their GP, dentist or other healthcare appointments. Being present
at supervised home visits, visits to the YOT team, social worker etc. Providing oral and written provision of a
secretarial service to the Manager and team including maintenance of personnel records and ensuring all CRB checks
and training are up-to-date, organisation of training for staff, application of funding for training grants, preparation of
accounts, and staff salary. Taking part in all relevant training and CPD, ensuring this is kept up-to-date, diary
management, keeping the log book up-to-date, planning of the rota, ensuring that clients’ files are up to date, taking of
minutes and distribution of same.
TEMPORARY SECRETARIAL WORK WHILE MANGROVE CARE WAS BEING ESTABLISHED (2006 – 2007)
MOSAIC SOCIAL WORK SERVICES LTD – Home Admin Officer/PA to Manager and Staff (2004 - 2006) - Part of
the management team and Health and Safety Officer, updating and publishing of the weekly diary, management of
petty cash, organisation of Directors petty cash including management of bank account, checking of timesheets.
Arrangement of management/staff meetings and taking of minutes, responsible for advertising for staff, co-ordination
of training for staff, preparation of monthly sales invoices, organisation of staff rota, training etc. Tasks were mostly the
same as my position at Mangrove Care Ltd. I also worked as a Casual Residential Care Worker.
HOMEMAKER – BRINGING UP CHILDREN (2003 – 2004)
SHORT TERM SECRETARIAL POSITIONS WORKING WITHIN SURVEYING AND ESTATE AGENCY (2002-2003)
NEWCASTLE HOUSING (ASPIRE) – PA to three Managers and Repairs Co-ordinator (2000 – 2002) - Provision of
administrative support to the Managers and staff of the Property Services Department, operation and maintenance of
computerised office records/databases including the processing of operative documentation, provision of data to
maintain budgetary and financial records, liaison with outside organisations and departments, attendance at meetings
including taking of minutes, provision of administrative support to set up of company procedures.
CERAMICA (MILLENNIUM PROJECT) – PA to Chief Executive (1999 – 2000) - Comprehensive administrative and
organisation support to CEO and other members of the board, provision of secretary service to team members,
maintenance of accurate filing system, diary maintenance, handling of telephone calls, organisation of meetings etc.,
undertaking relevant research, taking of minutes and transcription.
STOKE-ON-TRENT COLLEGE – ACCESS TO HIGHER EDUCATION COURSE (1998 – 1999)
HOMEMAKER – BRING UP CHILDREN (1997 – 1998)
BRITISH CERAMIC SERVICE CO LTD – Secretary to Sales Director (1985 – 1997) - Provision of a secretarial
service to the Sales Director and sales team, opening and distribution of post, typing of reports, liaising with clients,
diary management, hospitality at corporate events.

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EDUCATION:
 NVQ 3 Health and Social Care (Children and Young People)
 NVQ 3 Business Administration
 RSA Typewriting Stages 1, 2 and 3
 Shorthand 100 wpm
 Access to Higher Education (Psychology, Biology and Sociology)
RELEVANT TRAINING:
 Safe Recruitment
 Risk Assessment
 Fire Training
 Emergency Aid
 Health and Safety (COSHH)
 Safeguarding YP’s.
 Food Hygiene Certificate
 Restraint Training
 Child Protection
 Complaints Procedure
 Dealing with Challenging Behaviours
 Equality and Diversity
 Fire Risk Assessment
 Keyworking/Care Planning and Risk
Assessment.
 Moving and Handling
 National Minimum Standards
 NVCI
 PACE Training
 Recognition of Neglect
 Recording, reporting and information sharing.
 Residential Care within multi-agency context
 Sexual Health Course
 Understanding Challenging Behaviour
 NVCI/Team Teach Restraint Training
HOBBIES/INTERESTS:
 Running/Gym
 Callanetics/Yoga
 Reading
 Live music
 Meditation