This document is a resume for Mark F. Harvey summarizing his work experience, education, skills, and qualifications. Harvey has over 10 years of experience in office administration, inventory management, and customer service roles. He is proficient with Microsoft Office programs, particularly Excel, and has strong computer and troubleshooting skills. Harvey is looking for a new role where he can apply his organizational abilities, initiative, and customer service-oriented work ethic.

1. MARK F. HARVEY
443 Amherst Avenue, Staten Island, NY 10306
LinkedIn: Linkedin.com/MarkHarvey7 Ÿ Email: Mark.Harvey5@Gmail.com Ÿ Cell: (718) 873-6967
SUMMARY
Committed and motivated worker with good office and decision-making skills. Strong work
ethic, professional demeanor, and initiative. Proficient at quickly learning new computer
software and hardware. Strong PC skills, experience with troubleshooting computer
software/hardware issues. Able to learn new work procedures in a timely manner.
HIGHLIGHTS
• Personable
• Energetic and Professional
• Filing, faxing, and scanning
experience
• Microsoft Word, Excel experience
• Typing (60 wpm with 96% accuracy)
• Multi-line Telephone
• Analytical
• Writing skills
• Quick Learner
EXPERIENCE
Sleepy’s, the Mattress Professionals Staten Island, NY
Inventory Specialist 2011-2015
• Organized all merchandise by size and brand in a clearance store warehouse.
• Handled all store deliveries, signed in and verified all merchandise that was delivered
to warehouse.
• Called customers to notify them that their merchandise had been delivered to
warehouse and is available for pickup, assisted customers with their purchased items.
• Inventoried all items in the store on a daily basis, and maintained an inventory
database recording what was in the store at the time.
New York City Department of Health New York, NY
Records Service Aide 2009-2010
• Organized financial records, payment vouchers and contracts numerically and
alphabetically.
• Performed general office duties including filing, copying, and used Microsoft Word to
create lists that helped organize all of the files.
Kingsborough College Computer Lab Brooklyn, NY
Computer Lab Assistant 2004
• Provided computer help desk support for students assisting them with both software and
hardware problems.
• Performed diagnostics and troubleshooting of system issues.
EDUCATION
Borough of Manhattan Community College New York, NY
Major: Computer Operations 6/2007-9/2008
Tottenville High School Staten Island, NY
Graduated 2002
CERTIFICATES
Microsoft Office Specialist Excel Expert 2008
Currently working on getting my Excel 2013 certificate