1. 347.666.0386
Jose Abreu
1605 Walton Ave
Bronx, New York 10452
Abreujose14@gmail.com
OBJECTIVE
To obtain a career in I.T and to use the skills I have learned in client services and further build upon
that knowledge. The experience will allow me to better manage and understand computers and
networking.
EDUCATION
Marist College, Poughkeepsie, New York — 2010 - Current
Bachelor of Science in Information Technology – Spring 2014
EXPERIENCE
Student Technician, Marist College IT Client Services, Poughkeepsie, New York — 2013-2014
Assisted teachers with computer problems and helped to maintain Marist College’s computer labs.
Accomplishments
• Worked on installing, troubleshooting and repairing hardware ranging from desktops, laptops
and printers.
• Installed and configured a multitude of software. Also worked on imaging machines and
preparing them to be deployed to customers.
• Was able to provide assistance to customers either through telephone support or in person.
• As a Senior Technician, I trained new employees on how to properly work on hardware and
software.
I.T Specialist, Integrated Document Solutions, Brooklyn, New York – 2014 – 2015
Provided desktop support and printer support for clients.
Accomplishments
• Provided tech support for repairing and maintaining printers for various clients.
• In charge of dispatching techs to customers.
• Recorded and kept track of all calls that came in via multiple spreadsheets.
• Was an administrator for our web client as well as our network.
• Worked on fixing and improving multiple laptops within the company.
Tutor, Wild Cat Service Corporation, Bronx, New York — 2012
Tasked with tutoring 8th graders in Math during summer school.
Accomplishments
• Aided teacher in making students behave.
• Taught students Math in Spanish because that was the language they understood best.
RELEVANT COURSEWORK
Database Management – PostGres & SQL
Web Programming – PHP and MySQL
System Administration – Windows Server R2008 and installation and configuration of VMware
Internetworking 1 – Worked with Cisco Packet Tracer to set up virtualized environments
Data Facilities
Architecture of Hardware & Software
UNIX
SKILLS
• Bilingual
• Proficient Customer Service Experience

2. • Proficient in SQL, PostGres and Apache
• Coding HTML, PHP & CSS
CERTIFICATIONS
• Bronze, Silver and Gold Level Certifications for Sharp MFPs
• Networking Essentials for Sharp MFPs
• Sharp MX-2640N ~ MX-5141 Pre-Requisite Training