1. Peng Cheng Wang
136-10 31st Road Flushing, NY 11354 | (646) 402-3155| richardwang.pcw@gmail.com | Born July 19th,1991
Skills & Abilities
 Very knowledgeable of Office Tools such as Word and Powerpoint.
 Able to type at 50 WPM with minimal mistakes.
 Quick learner. Works well in a fast paced environment.
 Strive for best customer service possible. Straight to the point without wasting customer’s time.
 Goal driven. Always trying to get the job done professionally and on a timely manner.
 Bilingual – Able to speak English and Mandarin Chinese.Able to communicate in both languages efficiently.
 Willing to take on challenges. Will askquestions when needed.
 Group-friendly. Able to work with peers, always trying to keep working environment fair and friendly.
 Able to operate heavy machinery; forklifts, pallet jacks, excavators, skid loaders.
Experience
BEST SURVEILLANCE INC. | TECHNICIAN | AUGUST 2012 – FEBRUARY2013
159-11 Horace Harding Expressway,
Fresh Meadows, NY 11365
(718) 521-5507
 Installed security cameras on job sites
 Frequently drove to job sites to install cameras at high elevations alone
 Occasionally drove alone to acquire stock during shortage
 Security software setup and installations and computer OS setups
 Customer and technical support
 Assisted customers, via phone or remote access, on how to use systems.Occasionally, assisted with manual
updates.
 Stock maintenance duties
 Handled shipping and packaging
 Maintained records of inventory
HAAGEN DAZS | STORE CLERK | AUGUST 2011 – DECEMBER 2011
85 Middle Neck Road,
Great Neck, NY 11021
(516) 487-6400
 Greeted customers in a friendly manner
 Insured quality control
 Reported inconsistencies
 Disposed of unusable products

2. 2
 Managed register, assisting customers. Customer service
 Complete knowledge of POS (Point of sale) Systems
 Daily customer interactions
 Shop maintenance, keeping everything clean and tidy
 Ensured supplies were used and stored in a hygienic fashion
 Maintained a comfortableenvironment for consumers and employees
 Compiled with NYC Food regulations
GAMESTOP | GAME ADVISOR | OCTOBER 2009 – APRIL 2011
136-51 Roosevelt Ave,
Flushing, NY 11354
(718) 461-7308
 Greeted customers in a friendly manner
 Trained seasonal employees, explained POS systems
 Interaction with consumers
 Kept consumers up to date with the latest products
 Encouraged friendly relations with consumers
OTHER JOB DUTIES
 Stock maintenance
 Processed shipments incoming and outgoing, labelprinting, and record tracking
 Packaged shipments for processing
 Setting up store marketing, newdisplay banners
 Cash management
 POS record keeping and cash deposits/withdrawals
Education
QUEENSBOROUGH COMMUNITY COLLEGE | GED | APRIL 2009
NASSUA COMMUNITY COLLEGE | 2014 - 2015