This document is a resume for Melissa Alvarez providing her contact information, objective, education history, skills, and professional experience. She has over 20 years of experience in hotel engineering, housekeeping, and building management. Her most recent role was as an Engineering Administrative Assistant for Embassy Suites Orlando where she reviewed work assignments and contracts to ensure compliance.

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M E L I S S A A L V A R E Z
OBJECTIVE
To be a contributing team member where my ability, education, and experience will be significant
factor in achieving the company mission, vision, and goals.
EDUCATION
June 1987 New York School of Business New York, New York
Associate of Science Degree Business Management.
• GPA: 3.93/ 4.0 Scales
• Perfect Attendance
• Graduated with Honors
• System Analysis
SKILLS
• Efficiency in Office 98, 2000, Word, Excel, Access, Outlook, Power Point, Internet.
• Efficient in Windows 95, 98, 2000, XP:
• Typing: 60 wpm
• Customer Service
• Strong negotiation and interpersonal skills
• Strong communication skills both oral and written
• Strong analytical and problem solving skills
PROFESSIONAL EXPERIENCE
2012– Present Embassy Suites Orlando LBVS Orlando, Florida
Engineering Administrative Assistant
• Reviews and approves work assignments, equipment, and contracts related to projects to ensure
compliance with established design criteria and standards.
• Reviews contract documents, cost estimates and project status reports and develops new capital
programs to meet future Authority needs.
• Knowledge of permits and most Blue Print reading
• Budget Preparation and Monthly Analysis
• Coordinates work between various Authority departments, consultants, contractors, utilities and
other government and regulatory agencies
• Maintains library of substation electrical drawings and ensures that required documents are
cataloged efficiently and accurately.
• Monitors and provides instruction in compliance with Authority standards and needs

2. 2008–2012 Caribe Royale All Suites Hotel /Convention Center Orlando, Florida
Engineering Coordinator
• Budget Preparation and Monthly Analysis
• Accounts Payable
• Customer Service
• Technical Knowledge of Various Equipment
• Purchasing and maintain par levels for a fast paced Engineering shop
• Scheduling
• Payroll
• Coordinate large projects and functions for a full service hotel
2004 -2008 Radisson Resort Parkway Orlando, Florida
718 Rooms- 6800 Sq Ft Convention Center
Assistant Executive Housekeeper-Full Service Hotel
• Began Career as Office Coordinator and worked up to Asst. Executive Housekeeper
• Responsible for cleanliness, orderliness and appearance of the entire Hotel.
• Ensure that rooms are made as per company standard.
• Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
• Organize inventories for linen, uniform and fixed assets.
• Pay particular attention while organizing pest eradication activities.
• Develop and implement Housekeeping systems and procedures
• Prepare reports for management information.
• Attending and resolving guest complaints as required.
• Verification of supplies consignments.
• Organize on-the job training and evaluate its effectiveness.
• Approval of the Functional Manual of the department and maintain cleaning records per required
brand standards.
• Recommend recruitment of new personnel
• Oversee Laundry Operations to ensure equipment, linen and staff are meeting the daily needs of
the hotel
• Coaching, Counseling, Evaluations per company requirements
1991-2000 Winthrop Management New York, NY
Assistant Building Manager
• Began Career as Office Coordinator to 535-545-509 Fifth Avenue
• Handled all Client Related Issues
• Ensure Codes and Standards per Building Requirements were met
• Ensure quality of Commercial Space per leasing requirements
• Oversee Engineering and Housekeeping Contract companies
• Payroll
• Budget