1. 1FRANCES FIFE
P.O. BOX 1197
ELIZABETHTOWN, NC 28337
Phone: 910-991-5476
SUMMARY
I am friendly, dependable, and work well with deadlines. Also I have phone etiquette ,and am able to
work with the public using listening skills and respectful and understandable language.
OBJECTIVE
Position in a business office utilizing my experience both in an office environment and working with and
assisting the public.
EDUCATION
East Bladen High School: Diploma 1974
Continued education at Louisburg College 1974-1975.. studies in Christian Education
Methodist College 1975-1978..studies in Business Management
Robeson Technical College 1978-1980 ..Associate Degree in Office Technology
GENERAL OFFICE
Use of Microsoft works, Microsoft Office 2007, CAMS II, XP, Wizard scanning software, Nero 10,
cyberlink media (DVD burning software: Digital Imaging). Also use of Kerocera printer/scanner.
Assisting clients through use of the following types of computer programs; (3270, windows 98
windows 2008 and 2010). While working at home, use of spreadsheet on personal computer,
tallying receipts, some invoicing preparing spreadsheet for reconciliation of cashless sales, balancing
register receipts-comparing profit/loss for the day and some auditing of payroll. Also ,some bookkeeping
and use of Quicken for records, reports and reconciliations.
MEDICAL OFFICE
Checking in patients, preparing new charts, filing, phone skills, placing patient’s current status in charts,
authorizing insurance, checking out patients, making appointments and closing for the day.
EMPLOYMENT HISTORY
2006 - current Office mgr/loan officer/ V-R Emp. Assoc FCU
local office closed Now @ main office record retention (2010 merged BMFCU)
2004 -2005 Bookkeeping/Admin. Secretary McDonalds
2003 -2004 (9 Months) Call Center Assoc. BB&T(Coastal Group)
2000 - 2003 Receptionist Atlantic Orthopedics
REFERENCES
Donna Graham 910-876-1105 P.O. Box 152, Elizabethtown, NC 28337
Oliver R Thomas 910-645- 4203 Elizabethtown, NC 28337
Amanda Lugenbell 828 719 0614 1250 Big Flatts Rd, Fleetwood NC 28626