1. MARILYN NEWBROUGH
307 Oak Street, Lone Rock, Iowa 50559
• 515-925-3330 • 515-320-6217 • newbdmnl@netins.net •
ADMINISTRATIVE SERVICES / SALES SUPPORT
A detail-oriented data entry professional with over 20 years of experience in customer service, data maintenance and
office administration. Personable team player with excellent organizational and communication skills and able to work
independently. Quick learner, able to prioritize work and willing to take on new tasks.
Secretarial Degree, Iowa Lakes Community College, Emmetsburg, Iowa
AVERY WEIGH-TRONIX, Fairmont, Minnesota 1973-01/2015
Manufacturer and distributor of industrial weighing systems and solutions.
National Service Group: 2014 to 01/2015
Reported to the National Accounts Service Supervisor. Recruited into the National Service Group to provide
general administrative support during corporate restructuring. Performed data entry into Access, then entered
and processed billing in KBM for service work.
Sales & Marketing Administrative Assistant: 1995 to 2014
Reported to the Industrial Sales Director and then to the Sales/Service Office Supervisor. Responsible for
providing support to the department of 14, which included the Sales Directors, Regional Sales Representatives,
and Inside Sales/Service Coordinators.
• Reviewed daily sales report for entry errors, and made corrections as needed.
- Entry errors could affect accounting profit margins, salesmen and distributor commissions/rebates.
• Reviewed and processed 20-25 customer credits and commissions weekly.
- Processed credits for discount errors, pricing errors, returned product/part, freight errors, warranty repair.
- Processed commissions for shipment or installation of product/parts sold to National Sales Accounts.
• Maintained records, made updates to existing databases, and updated customer contact information.
• Updated distributor personnel records, sales territories and customer discounts.
• Provided customer service, answered phones and responded to customer inquiries.
• Filed documents to maintain organization.
• Assisted the National Service Group with data entry and billing in Access.
- Converted Access billing into KBM to bill the customer for service work performed.
• Volunteered to assist in other departments as needed.
OEM Sales Coordinator - Farm Sales /Inside Sales: 1979 to 1995
Reported to the Agricultural Sales Director. Responsible for inside sales and customer service. Processed
customer orders, provided product information, resolved customer complaints, and tracked orders.
Executive Secretary: 1973 to 1979
Reported to the President. Responsible for supporting the President in all aspects of business, including sales,
marketing, finance, operations and human resources.

2. MARILYN NEWBROUGH PAGE 2
TECHNICAL SKILLS
In-house training sessions included: Windows, Microsoft Word, Excel, Access, MS Mail, Outlook, Schedule Plus,
KBM, and Customer Service