2. Clarendon Road
Boksburg
1459
DHERAN RATHIRAM
IDENTITY NO: 8102145043085
CONTACT NUMBER: 082 889 5010 EMAIL: dheran142@gmail.com
OBJECTIVE: To work in a challenging environment in order to expand my
capabilities and my experience base, which in turn will merge with my ultimate goal of
being successful. I am someone who has a shared passion for achievement on a personal
and professional basis.
EDUCATIONAL Matric certificate at Hillgrove Secondary School – Year 1998
BACKGROUND
COURSES COMPLETED: In house courses during my working career
• CCG Training
• CBI Circuit Breaker Training
• Hellermann Tyton – Basic electricity Module 1 & 2
WORK EXPERIENCE:
Da Copy House - Durban
Full time Position – 01 February 1999 – 30th
September 1999
Position: Branch Manager
• Managing the day to day activities of the branch
• Maintaining existing client’s accounts and acquiring new clientele
• Receiving and placing orders for stock - Maintaining stock levels
• Dealing with customer queries and complaints directly.
• Visiting customers on a weekly basis, to ensure that customer satisfaction is achieved.
• Preparing various daily reports i.e. sales and returns.
ARB Electrical - Durban
Full time Position – Year 2001-2004
Position: Driver
• Delivery of goods timeously to customers
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3. • Collecting materials from suppliers and ensuring correct goods were accepted.
PROMOTED TO DISPATCH CLERK:
• Supervising the day to day activities of the department, which consisted of 14
employees.
• Dealing with customer queries and complaints directly.
• Dealing with all logistic requirement for the company – outsourcing transporters and
coordinating logistic activities.
• Packaging and quality control of goods.
• Preparing various daily reports for goods returned, transporters, logbooks, servicing etc
• Preparing return claims from customers
• Accepting and receipting of goods from suppliers
• Liaising with suppliers on a regular basis with product updates, queries etc
PROMOTED AGAIN TO COUNTER SALESMAN:
• Sales process with walk in customers as well as telephonic sales
• Order processing
• Customer liaison with regards to technical product information and customer care
queries
• Balancing of accounts and sales reconciliation.
•
PROMOTED AGAIN TO ASSISTANT BUYER:
• Purchasing of stock for the various ARB Electrical branches
• Monitoring and maintaining stock levels per branch
• Compiling stock forecasting reports
• Assisting with accounts related queries.
PROMOTED AGAIN TO ASSISTANT LOSS CONTROL:
• Surveillance inspection for theft
• Cost cutting and reducing stock loss
• Managing of causal staff
• Ensuring health, safety and security policies were adhered to
• Hygiene inspection of the branch
• Supervision of stock takes
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4. Relocated due to ARB Electrical opening a branch in East London and was offered the
Internal Sales Position.
ARB Electrical – East London
Full time Position – Year 2004-2009
Position: Internal Salesman
• Client liaison with regards to products required on a technical level and business
development purposes
• Order processing
• Management of the tender process for municipalities and customers
• Management of contract and orders received
• Working strictly under ISO standards
Position: Field Sales Representative
• Calling on existing and new customers
• Calling on electrical contractor and consultants
• Business development in order to achieve the branch’s monthly sales targets
• Going to site with customers for technical product assistance
• Assisting customers with all tender, projects and day to day queries
• Work strictly under the requirements of ISO 9001
Position: Logistics Controller
• Coordinating of all logistic activities
• Assessing and updating fuel levies/prices as per the movement in the economy
• Ensure transporters and in house vehicles are roadworthy
• Management of all warehouse consumables
• Liaising with recipients of goods to ensure timeous deliveries and customer
satisfaction.
Promoted to Buyer
Position: Branch Buyer
• Purchasing stock for the branch
• Maintaining stock levels
• Assisting with debtors and creditors queries
• Compiling stock forecasting reports
• Monthly reporting to the line manager
• Project and tender pricing and purchasing of stock for awarded projects
• Gained extensive knowledge of general domestic and overhead line transmission
hardware tariffs
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5. MG Electrical – Durban
Full time Position – Year 01.10.2009 – 30.03.2010
Position: Project Buyer
• Purchasing stock for many sites for awarded projects of various products including:
low voltage, medium voltage, overhead line and other electrical product.
• Assisting with debtors and creditors queries
• Compiling stock forecasting reports
• Monthly reporting to the line manager
• Project and tender pricing and purchasing stock for awarded projects
• Project and tender management process with regards to stock availability, delivery
schedules and after sales service.
Relocated to Gauteng
ARB Electrical – Alberton
Full time Position – Year: 01.04.2010 - Current
Position: Internal Salesman Supervisor and Buyer
• Generating new business, closing deals, after sales support
• Processing of sales orders and marketing of the different products on offer
• Client portfolio management
• Building customer relationships
• Project and tender pricing and purchasing of stock for awarded projects
• Meeting clients doing company presentation as well as technical information of
products discussed.
• Dealing with various suppliers of ARB on a daily basis requesting pricing, delivery
schedules, technical information etc. to ensure effective customer satisfaction to the
end user.
• Purchasing stock for the branch and stock control of other branches.
• Meeting sales targets and gross profit controlling
• Staff training and monitoring
• Supervision of 8 staff members across overhead line and low voltage divisions
REFERENCES:
1. Mr. J. Chetty (Jerico) (Da Copy House)
General Manger Tel: 082 2926 531
2. Mr. L.B Pillai (Mervyn) (ARB Electrical)
Purchasing Director Tel: 031 9100 200
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