Travis Cotton has over 20 years of experience in sales, customer support, and service management roles. He has a proven track record of quickly advancing to assistant supervisor positions within his first year at both PSS World Medical and ISTA North America, where he managed order entry, sales contracts, and daily reporting. His resume demonstrates strong skills in customer service, sales order processing, account management, and using SAP and Outlook software.
1. 4947 Memorial Drive
Suite #422
Stone Mountain, GA 30083
Phone (404)916-6065
E-mail travis.cotton17@gmail.com
Travis M. Cotton
Work experience
2009-January 2015 PSS World Medical Jacksonville, FL
Sales Support Representative
•Processed 100+ New Sales Orders for Shipping by Phone & Outlook
•Promoted to Assistant Team Supervisor in 1st Year
•Managed Workman’s Comp Claims and Outpatient Accommodations
•Prepared Daily Reports of All Sales Orders
•Maintained Contact with Nationwide Sales Team
2001-2009 ISTA North America Jacksonville, FL
Customer Support Representative
•Managed Order Entry of New Sales Contracts for Apartment Communities
•Performed Outbound Call Follow-Up for The Team
•Designated Assistant Team Supervisor
•Used SAP Application to Create Daily Reports & Filing
•Reconciled Billing Issues, Including Accounts Payable/Receivable
1994-2001 A&B Marketing Jacksonville, FL
Service Manager
•Field Serviceman Dispatcher
•Resolve Escalated Calls
•Prepared Parts Orders
•Processed In-Store Customer Sales
Radioman Mayport, FL
US Navy
•Managed Ship’s Communications
•5 Year Reservist
Education Fairfield High School Birmingham, AL
High School Diploma
• Accounting