1. Liz Black
Learning and Development Advisor
Radstock
liz.black@tesco.net - 07876 570 438
WORK EXPERIENCE
Performance Coach
Dimensions - Bath - May 2012 to Present
Responsibilities
Working with managers and teams to improve performance using coaching, implementing service
improvement plans, working with compliance auditors, complex investigations, understanding CQC
regulations, Driving Up Quality, crisis management of services, support planning, team development
Better Practice Coordinator
Dimensions - Bath - February 2009 to May 2012
Responsibilities
Implementation of person centred thinking tools, person centred reviews, training teams in active support,
completing audits of services, working with teams to improve quality of support, Reach 2 audits, training
managers and support workers in use of support plans
Learning and Development Advisor
Employer - Dimensions(UK)Ltd - September 2006 to February 2009
Job description - TNA, planning, designing and delivering all aspects of training within the organisation, this
includes designing and delivering some
management training. Coaching managers, attending regional meetings
Dates - September 2006 -
Employer - Dimensions (UK) Ltd
Job Title - Team Manager
Job Description - Managing a Registered Care home providing support to 5
people with Learning Difficulties. The role included managing a budget,
ordering and administering medication, support planning, maintenance,
liaising with external agencies
Deputy Manager
Employer - Dimensions(UK)Ltd - September 2002 to September 2006
Job description - Supporting the Manager in all the tasks listed above and acting as Manager in their absence
Support Worker
Employer -New Era Housing Association - 1999 to 2002
Job Description - Suppporting people with Leaning difficulties with all aspects of their lives - cooking, cleaning,
personal care, administering medication, key
working, support planning
Dates - 1991 - 1999