1. Sachin Dabhade
Email: sachin.14d@gmail.com| Mobile: +91-8390130362
Manager L&D & Corporate Management Trainer
Rich experience of 11 yrs in Training/Learning and Content Development.
CAREER HISTORY______________________________________
1. Management & corporate Trainer & careere consultant :-
having 11 years of experience in Pharma,Service,Telecommunication &
Education sector . An excellent speaker, management coach & corporate trainer
with demonstrated leadership & technical qualities in training and Development
function in an organization.
1
2. Cipla Pharmaceuticals.
Manager – Learning & Development (Apr’15 to till Date)
1. Plan monthly training calendar
- Collaborate with business stakeholders (SSM/ SM) to validate and identify
learning/training needs for target audience within your geography and plan
relevant training solution/s.
- Discuss training plan with Sr. L&D Manager - prepare and agree on a training
calendar month-on-month to meet stakeholder needs locally and delivery of
national initiatives.
- Submit training calendar and proposed training solutions using pre-defined
templates to Sr. L&D Manager and other stakeholders (geography & HO) for
approval
- Release training calendar to all stakeholders in the geography by a pre-
defined target date every month.
2. Learning/Training material development.
- Develop localized training materials using centralized content bank, external
vendors and SMEs, Cipla practitioners and role models, inputs from geography
HR & business stakeholders.
3. Learning/Training facilitation and reporting.
- Use signed-off learning/training material to facilitate planned sessions for
target audience on the monthly calendar.
- Capture participant attendance and feedback data in pre-defined templates,
collate and report as defined to Sr. L&D Manager, HR, Business and HO
stakeholders by a pre-defined target date every month.
4. Collaborate to deliver Geography HR priorities (on-going).
- Align monthly working and calendar with geography’s HR priorities as
articulated by the HR Lead.
- Collaborate with geography HR team members as may be required on a
project/initiative to deliver a high quality HR experience to business
stakeholders.
3. Serco Global services Pvt. Ltd.
Assistant Manager - Training & Development (Mar 2014 till Aug 2014)
Company Profile: Serco Group plc is a United-Kingdom based international
service company. The Company provides end-to-end business process
outsourcing (BPO) services to public and private sector customers. The
Company operates in Europe, Americas, AMEAA and Global Services. United
Kingdom and Europe segment offers frontline services in areas including home
affairs, defence, transportation and local government direct services; Americas
segment includes United States defence, intelligence and federal civilian
agencies operations, and Canadian operations; AMEAA, includes Frontline
contracts in Australasia, Middle East, Asia, including Hong Kong and India and
Africa, and Global Services include BPO middle and back office services. It
offers three lines of service: BPO, consulting and technology services. In
October 2013, it sold its United Kingdom occupational health business. In
November 2013, the Company sold its London streets maintenance and UK
transport technology business to Cubic Corporation.
SUMMARY
• Responsible for creating and implementing training programs and overseeing
the development of careers. Sets performance metrics, evaluates productivity,
and helps workers create long-term career plans within an organization.
Profile Synopsis
 Best Trainer Awarded by
Serco in 2012.
 Best Trainer Awarded by
Vodafone-Client.
 TTT certified by Vodafone
for Vodafone product and
Process in the 3 consecutive
years of 2011/2012/2013.
 Consistently outstanding
performance record with
employer recognition and
rewards by Serco CEO
-2012.
 Soft skill TTT certified by
Vodafone national Corporate
team for M&G and Mumbai
circle.
 National SPOC of Content
development management
for Serco since 2012.
 An excellent team player
with demonstrated
leadership & technical
qualities.
 Strong communication and
coordination skills. Ability to
organizing a variety of event
in concern work function.
 Successfully handled
transition of M&G pre at
Mohali & Pune in 2011 &
2012
 Certified Vodafone Trainer &
on completion of the Train
the Trainer program.
Career Highlights
 Has been involved in stress
management, Motivational,
emotional intelligence,
leadership development
session for different
organization like SBI, YTI,
Tata. Maulana Azad
institute, Skoda.
 Participated in CLDM
certificate workshop in
Mumbai arranged by Carlton
advanced Management
Institute Accredited Work
study program and middle
earth consultancy
 Known as innovative &
creative manager across
Serco.
 MBA HR with 8 years
experience in service sector
for managing training &
Development department
 Education : MBA HR
Personal Details
 Married.
 Languages: English, Hindi
and Marathi
Contact No.
+91 8390130362

2. Sachin Dabhade
Email: sachin.14d@gmail.com| Mobile: +91-8390130362
Current Job Profile
• Develop, implement, and monitor training programs within an organization.
• Supervise technical training for staff.
• Conduct orientation sessions.
• Create brochures and training materials.
• Develop multimedia visual aids and presentations.
• Create testing and evaluation processes.
• Prepare and implement training budget.
• Evaluate needs of company and plan training programs accordingly.
• Conduct performance evaluations.
• Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and
workshops.
• Manage staff of classroom facilitators.
• Provide performance feedback.
• Conduct continuing education training.
• Provide leadership development education.
• Build solid cross-functional relationships.
• Provide logistical support, course development, delivery, evaluation, process measurements, and cost management.
• Plan the implementation and facilitation of activities and events, budget spending, material production and
distribution, and other resources to ensure that operations are managed within authorized budgets.
• Assist with the development of strategic plans.
4. Serco global services pvt.ltd.
Senior Officer- Training, (Apr 2012 to Feb 2014 )
Company Profile: Serco Group plc is a United-Kingdom based international service company. The Company provides
end-to-end business process outsourcing (BPO) services to public and private sector customers. The Company operates
in Europe, Americas, AMEAA and Global Services. United Kingdom and Europe segment offers frontline services in areas
including home affairs, defence, transportation and local government direct services; Americas segment includes United
States defence, intelligence and federal civilian agencies operations, and Canadian operations; AMEAA, includes Frontline
contracts in Australasia, Middle East, Asia, including Hong Kong and India and Africa, and Global Services include BPO
middle and back office services. It offers three lines of service: BPO, consulting and technology services. In October
2013, it sold its United Kingdom occupational health business. In November 2013, the Company sold its London streets
maintenance and UK transport technology business to Cubic Corporation.
Job Profile
Handle the team of Trainer’s & Sr. Trainer.
Responsibilities
• Co-ordinating & organizing Soft Skills Training Sessions
• Conducting Training Need Identification (TNI)
• Designing Training Modules
• Organizing & Conducting Situational Training Sessions
• Designing & Developing Training & Development Programs
• Preparing & Maintaining Monthly Training Calendar
• Evaluating Training programs & preparing Feedback and comparative analysis of the sessions
• Consulting various departments and understanding their training needs and requirements.
• To have knowledge of the relevant skill and qualification required by the staff for effective performance and achieve
the targets.
• Managing and organizing training avenues, logistics, transportation to achieve effective training and attendance.
• Evaluating the various training programs in the company.
• Preparing reports on the training cost, performance etc.
• Managing and developing direct reporting staff.
5. Intelenet Global Services Private Limited, Abad.
Senior Trainer (Learning & Development) – Oct 2009 to Apr 2012 (2 yrs 6 month)
Job Profile
• Handle the team; provide process, product, Sales, Soft skills & Tech training to newly hired batches.
• TRAINING & INSTRUCTIONAL DESIGN SKILLS

3. Sachin Dabhade
Email: sachin.14d@gmail.com| Mobile: +91-8390130362
Responsibilities
• Designing training courses and materials to meet the training needs of the company.
• Consulting various departments and understanding their training needs and requirements.
• To have knowledge of the relevant skill and qualification required by the staff for effective performance.
• Managing and organizing training avenues, logistics, transportation to achieve effective training and attendance.
• Evaluating the various training programs in the company.
• Preparing reports on the training cost, performance etc.
• Managing and developing direct reporting staff.
6. ‘Speak out language Solution’ institute - Aurangabad
Director – Apr 2006 to Sep 2009 (3 yrs 5 months)
Company Profile : Speak out Language solution involved in English language study, English communication skill,
personality development program, career advice, government competitive exam guidance for almost 4 years at
Aurangabad.
Job Responsibilities:
• Career Advice.
• Curriculum development with Associates and Curriculum Committee
• Supervise all full time faculty, administrative professionals
• Planning/writing or co-writing proposals with others
• classroom management;
• planning, preparing and delivering lessons to a range of classes and age groups;
• Assigning teachers to classes/rooms with Assistant/Associate Directors
• General oversight for hiring temporary teachers with Associate Director, who has direct oversight
• First Day Memo
• Opening Day Meeting/Orientation
• Special student requests/problems pertaining to program status
• End of Session student meetings.
• Review of enrollment/billing status with Assistant to Director
• Address faculty requests/issues
• Faculty development
• Conducting training workshops for teacher training programs
• preparing and setting tests, examination papers, and exercises;
• marking and providing appropriate feedback on oral and written work;
• devising, writing and producing new materials, including audio and visual resources;
• Organising and getting involved in social and cultural activities such as sports competitions, school parties,
dinners and excursions;
• attending and contributing to training sessions;
• participating in marketing events for the language school;
• preparing information for inspection visits and other quality assurance exercises;
• freelance teaching on a one-to-one basis;
• basic administration, such as keeping student registers and attendance records.
Projects:
• Sensitive -60 program for attrition.
Client: Vodafone.
Skill Used: coordinating skill, Effective Time and task management, flexible and resilient, Interpersonal skills,
Initiative/Innovation, Problem solving.
Role Description: i worked as coordinator of project, where i need to ensure end to end theory of this project need to
be implemented in training batches and 0t o30 agent on floor.
Project Details: program has been arranged for agent those who are in the organization within the period of first 60
days.as these agents are new for the process, in 21 days of a training and after training next 40 day when they go on
floor they new to process. in this period of a performance we arrange different program related to their culture, religion
also took refresher training on floor, through different quiz/quaintest we understood the knowledge level and
understanding level of agent, through this project we ensured low attrition and high performance by 0 to 60 days agent
in organization.

4. Sachin Dabhade
Email: sachin.14d@gmail.com| Mobile: +91-8390130362
• Project we care: initiated for training agent and 0 to 30 agents to reduce attrition through addressing there
concern in innovative proactive way(2012).
• Repeat Project M&G circle: Started and leaded for customer who call repeatedly because dissatisfaction of
service and delivery of communication.
• Learning afternoon Project: to ensure capability of trainers to be increased in terms of delivery mechanism,
product knowledge everyday trainer meet arranged.
• Data Aashram learning concept: implemented to make data related learning simpler for MNG circle.
• Street play: Project has been started to ensure make critical learning topic would be delivered anywhere
through a short skit and learner will be involved in the activity the ensure affectivity.
• Project Carnival, Soldiers of L2, BPO news letter, Cultural Connect, Empathetic leadership Contest, 10
shields of Quality, Power of 10 project, has been started.
• -5 days special project on retail mall and there promotional strategy with special reference to big bazaar
• -One months intensive project of yellow pages in yellow pages .com Aurangabad (worked as team leader)
Educational Qualification:
• MBA HR with 63.27% CGPA ICFAI University
• M.A. with 67% BAMU
Other Qualification:
• Certified learning and development manager and analyst
• 1 year computer diploma in information technology (IT)
Languages Known:
• English, Hindi, and Marathi.
I hereby declare that all the information is mentioned above are correct as per my
knowledge.
Date:
Place: Sachin Dabhade