SlideShare a Scribd company logo
1 of 3
Download to read offline
INTERNAL
CHRISTINA VIJAYKUMAR
Mobile: +91-9866019742, email: christinavijaykumar77@gmail.com
CAREER OBJECTIVE
Experienced HR personnel who is self-motivated, enjoys challenges, is people centric, with excellent
relationshipmanagementandleadership skills, focused on driving the people agenda of the organisation
CAREER ABRIDGEMENT
Senior Human Resource Personnell with an overall experience of 15 years in leading and managing HR
Generalists, Recruitment, Operations Management Training, Leadership and Management Training,
Induction, Operations and Process Development
KEY ACHIEVEMENTS
 Supportedinenhancing the D&I construct of the organisation, in creating Maternity Leave Policy,
Flexi hours Policy and Childcare Policy
 Instrumental in the inception of the Education Assistance Policy and Bereavement Policy
 Created the HR Department Instruction Manual for the India HR Team
 Implemented robust investment plans for managing Talent within the Centre
 Enhanced HR Proposition within the Centre through various initiatives
 Part of the Centre’s Corporate Sustainability Committee and the People Committee
ORGANISATIONAL SCAN
Assistant Vice President HR – January 2011 till date
Core Responsibilities:
 Leadingthe HR function for GSCHyderabad 1 with the span of 2300 staff supporting XX businesses
and XX regions
 Partner with all Global Businesses and Functions to establish consistent and high quality HR
practices are being followed
 Capitalized on the Human Capital Metrics to channelize standardization of HR metrices used in
various governance meetings
 Ensuresall disciplinary,grievance andstatutoryactionsconductedinline withlocal proceduresand
legally compliant and associated risks managed effectively
 Develop and implement the HR policies, governance frameworks, procedures, practices and
standards to ensure quality, effective risk management and regulatory compliance.
 Manage the HR team members aligned with the business to enable them to effectively deliver HR
programs and initiatives
 As the HR BIRO for Hyderabad, ensure there is adequate awareness and adherence to all BIRO
activities
 Provide cross site support with handling grievances and other people centric initiatives
Areas of Exposure / Expertise
HR Policies Execution LearningandDevelopment DisciplinaryHearings
HR Manual Creation TalentManagement RelationshipManagement
HR BIRO Performance Management Team Management
Industry Connect CompensationandBenefits Employee Engagement
INTERNAL
Assistant Vice President Recruitment - June 2010 to December 2010
Core Responsibilities:
 Coordinate with Operations, Projects & Planning and other departments to achieve recruitment
headcounts and milestones
 Work closely with all levels of management to meet recruiting needs through regular and
interventions
 Effectively and efficiently manage Front-End Team composed of Recruiters, Offsite and Phone
screening to ensure that processes are implemented correctly and consistently in a standardized
manner, to meet hiring targets
 Managing all direct recruitment activities such as Job Fairs, Campus Hiring and other related
initiatives for direct recruitment, ensuring that the targeted number of passers/signers are met
 Ensure that complete and accurate Recruitment data are made available for analysis of initiatives
and improvements
Assistant Vice President Operations Management Training – April 2008 to May 2010
Core Responsibilities:
 Establish L&D Technology Strategy and Plan that aligns with Next Gen initiatives and drives cost
efficiency and productivity within the function and for our customers
 Reduction in time for New Hires to reach BAU standards by deploying Integrated Delivery Model
(IDM) and other initiatives
 Standardize Trainer Utilization mechanism and defining and benchmarking metrics for trainer
performance management
 Ensure functional compliance with all relevant standards and manuals within GR and across HSBC
Group
 Increase eLearning usage by 50% over the previous years to deliver L&D programs faster and
cheaper
 Centralize L&D monthly dashboard for internal customers and business partners through
automation
 Build and Strengthen Operations Management Training structure across Hyderabad
 Buildandexecute strategy and initiatives that align performance, pay and progression for L&D i.e
creation and execution of staff progression or career development procedure
Manager – Learning and Development - July 2007 to March 2008
Manager – Operations Management Training – Feb 2007 to June 2007
Manager – Customer Telephony Services Training - July 2004 to Jan 2007
Core Responsibilities:
 Lead and manage HDPI L&D team by demonstrating the characteristics of leadership and develop
individualmembersof the teamtoensure a teamof highlyeffective,motivated people committed
to add value to the business
 Support HDPI business growth through effective, timely learning interventions
 Implement the Training Operating Plan and provide clear strategic direction of L&D
 Effectively deliver and maintain SD Leadership and Management Program
 Personally deliver and inspire others to deliver high quality customer driven serve by delivering
learningsolutionsthrough1on 1 training,onthe jobtraining,group discussion and group training.
 Activelypromote self-development and the usage of the different learning channels provided by
the business
INTERNAL
 Ensure high quality training is imparted to employees and achieve performance standards within
the set timescales through observations of team and feedback from Operations
Assistance Manager Training – Customer Telephony Services – Jan 2002 to July 2004
Core Responsibilities:
 Propose suitable training interventions after carefully evaluating the CoE specific requirements
 Work closely with the process trainers/floor walkers/coaches in achieving consistency across with
respect to the deployment of process training
 Ensure consistency and synergy among different regional deployments in GSD
 Track learning curves during the pre and post implementation phase
 Establish excellent working relationship with business and operations through effective and efficient
training deployment
Process Developer - GE Capital - May 2001 to December 2002
Core responsibilities:
 Provide world class training adhering to Six Sigma Principles
 Assist Customer Service Representatives by solving complex enquiries
 Assist Customers over the phone
Libra Services Operations – January 2000 to April 2001
Core Responsibilities:
 Liaise with customers and Business Partners
 Prepare all documentation related to exporting and importing containers
 Handle operations and accounts of the company
CARRER ACCOLADES
2002 - ‘Certificate of Recognition’ for exemplary performance and demonstration of GE values
2006 – Manager ‘Ambassador of L&D’ Award
2007 – Learning Team won the ‘MfG Team of the first half year’
2011 – Governance Committee Award for ‘People’
2012 – CS Champion of the Year Award
2013 – Centre Director Special Recognition Award
2014 – Overall Best Team Award – HR
2015 – Role Model Champion of the Year Award from the Centre Director GSCHyderabad1
2015 – Special Recognition Award from the Centre Director GSCHyderabad2
ACADEMIA
 Executive Programme in Human Resource Management from IIM Lucknow (Indian Institute of
Management)
 Bachelors of Commerce Honors
 Diploma in Practical Accountancy from ‘Indian Institute of Practical Accountancy’
 Diploma in Computers
 Advance French Language Certified
PERSONAL DOSSIER
 Date of Birth : 10th November
 Marital Status : Married
 Nationality : Indian
 Languages : Hindi, English, Tamil, Telugu and French

More Related Content

What's hot

CV-Kajal-L&D Professional
CV-Kajal-L&D ProfessionalCV-Kajal-L&D Professional
CV-Kajal-L&D Professionalkajal pandya
 
Resume_Supriya 2016
Resume_Supriya 2016Resume_Supriya 2016
Resume_Supriya 2016supriyaarai
 
Luboslava Fabryova - HR strategia 2015
Luboslava Fabryova - HR strategia 2015Luboslava Fabryova - HR strategia 2015
Luboslava Fabryova - HR strategia 2015HRLeaders
 
Leadership Hiring Senior Consultant-Bishan Chakraborty
Leadership Hiring Senior Consultant-Bishan ChakrabortyLeadership Hiring Senior Consultant-Bishan Chakraborty
Leadership Hiring Senior Consultant-Bishan ChakrabortyBishan Chakraborty
 
HR and CRM Professional
HR and CRM ProfessionalHR and CRM Professional
HR and CRM ProfessionalHome
 
Final _ Jayashri Revised Resume reviewed
Final _ Jayashri Revised Resume reviewedFinal _ Jayashri Revised Resume reviewed
Final _ Jayashri Revised Resume reviewedJayashrid
 
Recent developments in Learning & Development February 2011
Recent developments in Learning & Development February 2011Recent developments in Learning & Development February 2011
Recent developments in Learning & Development February 2011Timothy Holden
 
Learning and Development Strategy
Learning and Development StrategyLearning and Development Strategy
Learning and Development StrategyNew To HR
 
Russell_Jason_2015_LD_OD
Russell_Jason_2015_LD_ODRussell_Jason_2015_LD_OD
Russell_Jason_2015_LD_ODJason Russell
 
Sunny_RESUME
Sunny_RESUMESunny_RESUME
Sunny_RESUMESunny K J
 

What's hot (20)

CV-Kajal-L&D Professional
CV-Kajal-L&D ProfessionalCV-Kajal-L&D Professional
CV-Kajal-L&D Professional
 
Ayush
AyushAyush
Ayush
 
Resume_Supriya 2016
Resume_Supriya 2016Resume_Supriya 2016
Resume_Supriya 2016
 
Samuel Christopher Gibson_Resume
Samuel Christopher Gibson_ResumeSamuel Christopher Gibson_Resume
Samuel Christopher Gibson_Resume
 
Ipshita resume updated@
Ipshita resume updated@Ipshita resume updated@
Ipshita resume updated@
 
VIJAY_YADAV_ CV
VIJAY_YADAV_ CVVIJAY_YADAV_ CV
VIJAY_YADAV_ CV
 
Nivi Garewal_CV
Nivi Garewal_CVNivi Garewal_CV
Nivi Garewal_CV
 
Luboslava Fabryova - HR strategia 2015
Luboslava Fabryova - HR strategia 2015Luboslava Fabryova - HR strategia 2015
Luboslava Fabryova - HR strategia 2015
 
IERF - I Train Corporate Onboarding
IERF - I Train Corporate OnboardingIERF - I Train Corporate Onboarding
IERF - I Train Corporate Onboarding
 
Corporate Accelerator
Corporate AcceleratorCorporate Accelerator
Corporate Accelerator
 
Leadership Hiring Senior Consultant-Bishan Chakraborty
Leadership Hiring Senior Consultant-Bishan ChakrabortyLeadership Hiring Senior Consultant-Bishan Chakraborty
Leadership Hiring Senior Consultant-Bishan Chakraborty
 
HR and CRM Professional
HR and CRM ProfessionalHR and CRM Professional
HR and CRM Professional
 
Resume
ResumeResume
Resume
 
Final _ Jayashri Revised Resume reviewed
Final _ Jayashri Revised Resume reviewedFinal _ Jayashri Revised Resume reviewed
Final _ Jayashri Revised Resume reviewed
 
Recent developments in Learning & Development February 2011
Recent developments in Learning & Development February 2011Recent developments in Learning & Development February 2011
Recent developments in Learning & Development February 2011
 
Learning and Development Strategy
Learning and Development StrategyLearning and Development Strategy
Learning and Development Strategy
 
Russell_Jason_2015_LD_OD
Russell_Jason_2015_LD_ODRussell_Jason_2015_LD_OD
Russell_Jason_2015_LD_OD
 
Prachi Mishra CV
Prachi Mishra CVPrachi Mishra CV
Prachi Mishra CV
 
Sunny_RESUME
Sunny_RESUMESunny_RESUME
Sunny_RESUME
 
SHIVA
SHIVASHIVA
SHIVA
 

Similar to Experienced HR Leader Resume

Similar to Experienced HR Leader Resume (20)

sudershan
sudershansudershan
sudershan
 
Manoj
ManojManoj
Manoj
 
Cv hr
Cv hrCv hr
Cv hr
 
Shruti s
Shruti sShruti s
Shruti s
 
deepa 10
deepa 10deepa 10
deepa 10
 
Rajnish thakran manager hr business partner
Rajnish thakran manager hr business partnerRajnish thakran manager hr business partner
Rajnish thakran manager hr business partner
 
Anusha_Profile
Anusha_ProfileAnusha_Profile
Anusha_Profile
 
Vikram Babu_Chennai
Vikram Babu_ChennaiVikram Babu_Chennai
Vikram Babu_Chennai
 
Updated Nishat Resume
Updated Nishat ResumeUpdated Nishat Resume
Updated Nishat Resume
 
HUSSNAIN (Manager HR & Admin)
HUSSNAIN (Manager HR & Admin)HUSSNAIN (Manager HR & Admin)
HUSSNAIN (Manager HR & Admin)
 
SG Mdubeki CV
SG Mdubeki CVSG Mdubeki CV
SG Mdubeki CV
 
Usha s2016 (1)
Usha s2016 (1)Usha s2016 (1)
Usha s2016 (1)
 
Usha s2016 (1) (1)
Usha s2016 (1) (1)Usha s2016 (1) (1)
Usha s2016 (1) (1)
 
Usha s2016 (1) (1)
Usha s2016 (1) (1)Usha s2016 (1) (1)
Usha s2016 (1) (1)
 
N.Bala Kishore_Manager
N.Bala Kishore_ManagerN.Bala Kishore_Manager
N.Bala Kishore_Manager
 
Amit Singh
Amit SinghAmit Singh
Amit Singh
 
Manoj Mahantan updated resume
Manoj Mahantan updated resumeManoj Mahantan updated resume
Manoj Mahantan updated resume
 
2016_05_12_Rakhi-CV (1)
2016_05_12_Rakhi-CV (1)2016_05_12_Rakhi-CV (1)
2016_05_12_Rakhi-CV (1)
 
SHIV
SHIVSHIV
SHIV
 
Updated Resume - Basheer Ahmed
Updated Resume - Basheer AhmedUpdated Resume - Basheer Ahmed
Updated Resume - Basheer Ahmed
 

Experienced HR Leader Resume

  • 1. INTERNAL CHRISTINA VIJAYKUMAR Mobile: +91-9866019742, email: christinavijaykumar77@gmail.com CAREER OBJECTIVE Experienced HR personnel who is self-motivated, enjoys challenges, is people centric, with excellent relationshipmanagementandleadership skills, focused on driving the people agenda of the organisation CAREER ABRIDGEMENT Senior Human Resource Personnell with an overall experience of 15 years in leading and managing HR Generalists, Recruitment, Operations Management Training, Leadership and Management Training, Induction, Operations and Process Development KEY ACHIEVEMENTS  Supportedinenhancing the D&I construct of the organisation, in creating Maternity Leave Policy, Flexi hours Policy and Childcare Policy  Instrumental in the inception of the Education Assistance Policy and Bereavement Policy  Created the HR Department Instruction Manual for the India HR Team  Implemented robust investment plans for managing Talent within the Centre  Enhanced HR Proposition within the Centre through various initiatives  Part of the Centre’s Corporate Sustainability Committee and the People Committee ORGANISATIONAL SCAN Assistant Vice President HR – January 2011 till date Core Responsibilities:  Leadingthe HR function for GSCHyderabad 1 with the span of 2300 staff supporting XX businesses and XX regions  Partner with all Global Businesses and Functions to establish consistent and high quality HR practices are being followed  Capitalized on the Human Capital Metrics to channelize standardization of HR metrices used in various governance meetings  Ensuresall disciplinary,grievance andstatutoryactionsconductedinline withlocal proceduresand legally compliant and associated risks managed effectively  Develop and implement the HR policies, governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance.  Manage the HR team members aligned with the business to enable them to effectively deliver HR programs and initiatives  As the HR BIRO for Hyderabad, ensure there is adequate awareness and adherence to all BIRO activities  Provide cross site support with handling grievances and other people centric initiatives Areas of Exposure / Expertise HR Policies Execution LearningandDevelopment DisciplinaryHearings HR Manual Creation TalentManagement RelationshipManagement HR BIRO Performance Management Team Management Industry Connect CompensationandBenefits Employee Engagement
  • 2. INTERNAL Assistant Vice President Recruitment - June 2010 to December 2010 Core Responsibilities:  Coordinate with Operations, Projects & Planning and other departments to achieve recruitment headcounts and milestones  Work closely with all levels of management to meet recruiting needs through regular and interventions  Effectively and efficiently manage Front-End Team composed of Recruiters, Offsite and Phone screening to ensure that processes are implemented correctly and consistently in a standardized manner, to meet hiring targets  Managing all direct recruitment activities such as Job Fairs, Campus Hiring and other related initiatives for direct recruitment, ensuring that the targeted number of passers/signers are met  Ensure that complete and accurate Recruitment data are made available for analysis of initiatives and improvements Assistant Vice President Operations Management Training – April 2008 to May 2010 Core Responsibilities:  Establish L&D Technology Strategy and Plan that aligns with Next Gen initiatives and drives cost efficiency and productivity within the function and for our customers  Reduction in time for New Hires to reach BAU standards by deploying Integrated Delivery Model (IDM) and other initiatives  Standardize Trainer Utilization mechanism and defining and benchmarking metrics for trainer performance management  Ensure functional compliance with all relevant standards and manuals within GR and across HSBC Group  Increase eLearning usage by 50% over the previous years to deliver L&D programs faster and cheaper  Centralize L&D monthly dashboard for internal customers and business partners through automation  Build and Strengthen Operations Management Training structure across Hyderabad  Buildandexecute strategy and initiatives that align performance, pay and progression for L&D i.e creation and execution of staff progression or career development procedure Manager – Learning and Development - July 2007 to March 2008 Manager – Operations Management Training – Feb 2007 to June 2007 Manager – Customer Telephony Services Training - July 2004 to Jan 2007 Core Responsibilities:  Lead and manage HDPI L&D team by demonstrating the characteristics of leadership and develop individualmembersof the teamtoensure a teamof highlyeffective,motivated people committed to add value to the business  Support HDPI business growth through effective, timely learning interventions  Implement the Training Operating Plan and provide clear strategic direction of L&D  Effectively deliver and maintain SD Leadership and Management Program  Personally deliver and inspire others to deliver high quality customer driven serve by delivering learningsolutionsthrough1on 1 training,onthe jobtraining,group discussion and group training.  Activelypromote self-development and the usage of the different learning channels provided by the business
  • 3. INTERNAL  Ensure high quality training is imparted to employees and achieve performance standards within the set timescales through observations of team and feedback from Operations Assistance Manager Training – Customer Telephony Services – Jan 2002 to July 2004 Core Responsibilities:  Propose suitable training interventions after carefully evaluating the CoE specific requirements  Work closely with the process trainers/floor walkers/coaches in achieving consistency across with respect to the deployment of process training  Ensure consistency and synergy among different regional deployments in GSD  Track learning curves during the pre and post implementation phase  Establish excellent working relationship with business and operations through effective and efficient training deployment Process Developer - GE Capital - May 2001 to December 2002 Core responsibilities:  Provide world class training adhering to Six Sigma Principles  Assist Customer Service Representatives by solving complex enquiries  Assist Customers over the phone Libra Services Operations – January 2000 to April 2001 Core Responsibilities:  Liaise with customers and Business Partners  Prepare all documentation related to exporting and importing containers  Handle operations and accounts of the company CARRER ACCOLADES 2002 - ‘Certificate of Recognition’ for exemplary performance and demonstration of GE values 2006 – Manager ‘Ambassador of L&D’ Award 2007 – Learning Team won the ‘MfG Team of the first half year’ 2011 – Governance Committee Award for ‘People’ 2012 – CS Champion of the Year Award 2013 – Centre Director Special Recognition Award 2014 – Overall Best Team Award – HR 2015 – Role Model Champion of the Year Award from the Centre Director GSCHyderabad1 2015 – Special Recognition Award from the Centre Director GSCHyderabad2 ACADEMIA  Executive Programme in Human Resource Management from IIM Lucknow (Indian Institute of Management)  Bachelors of Commerce Honors  Diploma in Practical Accountancy from ‘Indian Institute of Practical Accountancy’  Diploma in Computers  Advance French Language Certified PERSONAL DOSSIER  Date of Birth : 10th November  Marital Status : Married  Nationality : Indian  Languages : Hindi, English, Tamil, Telugu and French