1. CURRICULUM VITAE
JAMIE RUSDEN
PERSONAL DETAILS
Full Name: Jamie Aron Rusden
Birth date: 25th December 1978
Address: 11a Albion St,
Invermay, Tasmania 7248
Mobile: 0400 564 985
Driver’s License: Heavy vehicle
OBJECTIVES
My objective is to continually improve my skill set and offer a diverse and efficient
approach to a position, where I can utilize my experience and commitment to advance
my skills within a professional organisation. I am keen to challenge myself in a role that
requires me to grow. I believe that continual improvement is important and I'm always
looking for ways to complete tasks more efficiently and safely.
QUALIFICATIONS, EXPERIENCE AND ATTRIBUTES
 Advanced Diploma in management - Completed 2014
 Currently undertaking Certificate 4 in Training and Assessing (July completion).
 Royal Life Saving Society Instructor 2013 - present - Bronze Medallion and Pool
Lifeguard certificates
 Height Safety qualification - 2012
 Confined Spaces qualification - 2010
 Operate as a Chief Warden - 2012
 Pool lifeguard certificate - Current
 First aid - Workplace level 2 - Current
Management skills and experience
 Operations Coordinator for the past 3 years - Previously in a higher duties role -
COL Leisure and Aquatic Centre
 Senior Shift Leader - 3 years - COL Leisure and Aquatic Centre
 Experience managing staff, employee recruitment and training at LA
 Exceptional customer relations and communication skills
 Excellent ability to adapt to new methods and willingness to learn
 Always looking to complete tasks efficiently and effectively
 Experience in effectively conducting performance reviews and PES assessments

2.  Develop and implement policies and procedures
 Proficient in creating and updating SOP's
 Willingness to undertake further training and commit to continuous improvement
 Ability to work positively and effectively in a team environment
EMPLOYMENT HISTORY
Operations Coordinator - City of Launceston Leisure and Aquatic Centre 2015 – Current
(acting in the role from 2014)
I commenced in my role as Operations Coordinator in October 2013 and have since had
the opportunity to be more involved in the development of budgets, annual plans,
directorate annual plans, performance management, staff development and council
policies and procedures.
My duties include:
 Provide leadership to the lifeguard team
 Oversee staffing, bookings, cleanliness, customer relations and safety of patrons
and staff
 Develop, review and manage operations budget in conjunction with the council
plan
 Develop annual plans - Individual, Operations, Centre wide and Directorate
 Review and improve policies, risk assessments and SOP's
 Effective management of capital works projects
 Managing a casual pool of up to 40 lifeguard employees
 Managing a team of 3 full time staff and 1 part time staff member
 Conducting performance reviews where necessary
 Conducting PES assessments for full time staff
 Working closely with other coordinators and centre manager to improve the
overall use of the centre
 Daily operations of plant room - Maintaining a high standard of water quality
whilst maintaining patron comfort
 Provide staff training - for new employees and current - Ranging from induction,
buddy shifts and ongoing monthly compulsory trainings including spinal injury
management, CPR and Oxygen and First Aid
 Recruitment and retention for busy periods
 Continual improvement and development of the centre
 Manage the opening and running of the Lilydale pool - Staffing levels, training,
site inductions for staff, maintenance and cleanliness
 Manage the lifeguard team at the Cataract Gorge Pool - Liaising with RLSST for
training, site inductions for staff, working closely with security as an external
operator.

3. REFEREES
Elise Frost
Centre Manager
Launceston Aquatic
0407 843 332
Peter Goss
Former Operations Coordinator
Launceston Aquatic
0418 137 250
Jonathan Evans
Learning Partners
0428 161 916