1. Kajal Pandey
A/402, Ajanta Sea Breeze, Plot #8, Sector#14, Airoli, Navi Mumbai – 400 708, Cell 9324647189, Email:kajalp2210@gmail.com
OBJECTIVE
To perform at optimum potential levels in a challenging and exciting work environment.
QUALIFICATIONS SUMMARY
Managing Training with 10+ years in training and course development: Talent Management (delivering training,
designing and writing courses, leading teams of trainers, and directing enterprise initiatives). A proven track record of
significant improvements in learning processes, productivity, quality, and customer satisfaction while reducing costs,
lowering turnover, and maintaining a positive work environment. Dynamic leader, strategic thinker and decision-
maker. Expertise includes:
• Design (Expertise in content development) Training
• Delivery of Training (both process and Behavioral)
• Technical, Process, & Leadership Course Training
• New joinee induction
• Performance Consulting
• Competency mapping
• Training Needs Analysis & Training Matrix
• E-learning solutions
• Quick Learner
• Excellent Communications Skills
• Attention to details
• Team Player
• Budget
KEY ACCOMPLISHMENTS
• Lead ISO 9001:2008 certification for the organization single handily
• Spearhead 30+ training batches in a year across respective location meeting required SLA
• Ensuring at least 90% of trainees clear the certification in first attempt at respective location
• Trained internal auditor and process owner
• Run Train the Trainers campaign.
• Lead and bring accomplishment of Organizational Projects/Tasks
• Have won the Quality (ISO-9001:2001; Interdepartmental Competition) certificate for the department
• Training Need Identification through skill matrix
• Competency Mapping using skill matrix implemented
• Building leaders – skill enhancement of potential successors with IIMA as executing partners
• Implemented development module by means of qualification enhancement with B school for potential
employees
• Certified as trainer for Leadership and performance management training
ACADEMICS
o Post Graduation Human Resource Development NMIMS BusinessSchool
o Post Graduate Diploma-HR 2003 NMIMS Business School
o Bachelor of Arts 2000 Mumbai University

2. WORKEXPERIENCE
 Employer: Emerson Network Power India (Feb 11 and till date)
Designation: Deputy Manager – HR (L&D)
Job Responsibilities
o Competency development of potential employees through focused developmental modules in
collaboration with IIMA, NMIMS, YCMOU
o Founded the Learning center concept at the plant for continuous learning and knowledge enhancement
o Planning organizing and inducting a new concept of Graduate Engineers into the organization with a
development plan in place for the fresh talent.
o Defining and leading training policies for the organization
o To facilitate and manage (end to end) all training initiatives on PAN India basis
o Conducting and guiding local teams in planning ensuring smooth functioning of programs
o Facilitate class-room training & to draw up the training calendar
o Training Calendar conceptualization, Planning, & Preparation
o Training for retention - through experiential trainings, project based trainings etc
o New employee Induction.
o MIS and reporting
o TNI planning, preparation and implementation
o Ensuring Training Mandays targets are met
o Budgeting
o Identifying the Faces to be watched and signing them to recognized trainings
o Consultant - networking, evaluation, engagement
o Oversee/supervise life cycle management of all leadership and behavioral training programs
o Implementing compliance related training
o Establishing the learning center
Team Management:
o Developing good rapport with all the trainers and establish positive channel of communication.
o Collaborate closely with business leaders, business HR and regional HR Teams to ensure greater business
alignment and integration of strategies and programs for successful implementation and results.
o Developed internal trainers and creating self sufficiency
o Vendor development in order to meet the external training requirements
HR/OD interventions:
o Key member of the Employee Opinion Survey team.
o Designing Job descriptions and deriving growth plan until senior management level.
o Creativity and innovation explored to core in executing the Employee Engagement programs
o Key member of the cultural committee.
o Employee connect
o Assessment center implementation
 Employer : CBay Systems (INDIA) PVT LTD (erstwhile Transdat (I) Pvt. Ltd.) (Nov 03 till Feb 11)
Designation: SR. Team Leader –Training & MIS
Job Responsibilities
o Defining training policies for the organization
o Strategy & Planning for forthcoming batches
o To facilitate and manage (end to end) all training initiatives
o Facilitate class-room training & to draw up the training calendar

3. o Coordinate with the training centers and ensure compliance of processes
o Conducting and guiding local teams in planning ensuring smooth functioning of batches
o Centrally coordinate for all CBay certification tests and ensure timely results. Ensure availability of
competitive tests all the time.
o Understand company's vision and mission and tune self and team per organizational requirements.
o Develop good and professional rapport with the trainers across locations and assist them in meeting their
goals.
o Effectively take the first level escalations of trainers across locations.
o Lead by example
o Proactive Identification and addressal of tasks
o Situational Decision-Making
o Ability to handle task(s) independently
o Training Calendar conceptualization, Planning, & Preparation
o Multitasking capability
o Crisis Management
o Recruit suitable staff based on the manpower requirement and ensure optimum utilization of resources
o Developed Career growth plan from Fresher to QA level
o Designed module and tracking mechanism for the career growth level
Team Management:
o Developing good rapport with all the trainers and establish positive channel of communication.
o Directing team to delivering as per the required SLA
o Responsible for TTT (Train The Trainers) across centers and help identifying and bridging gaps of individual
and of centers
o Inculcate Team Discipline-Motivation
Communication, MIS, & Others
o Being proactive in and ensuring smooth communication - Team / back office/ inter and
intradepartmental / center mgmt / CBay Mgmt.
o Create & maintain various predefined and ad-hoc reports and MIS and produce the same as needed.
o Presentation, Analyzation , Reporting
o Responsible for self and team’s Discipline at Work
o Keeping and tracking of all relevant records and tracking training systems with ISO standards.
o Lead and bring accomplishment of Organizational Projects/Tasks
Research & Development
o R&D into respective subject of specialization for enhancement and to meet production needs
o Leading R&D team trainers / faculties across location in revamping the learning modules.
o Guide trainers/faculties across location into overall training modules for enhancement and to meet
production needs
o Provoke Innovations and new ideas
o Add values through Self development & Cross Training
 Employer : Transzact (I) Pvt. Ltd. (DSA HSBC) (Feb 2000 to June 2002)
Designation: Back office Executive
Job Responsibilities:
Team Co ordination:
o QC of clients’ files for completion
o Followup with clients for grievance handling
Training

4. o Training Tele sales executives on calls
o To conduct product training for on field sales executives
Recruitment
o Screening candidates for appropriate positions
o Conducting primary round of interviews and short listing capable candidates.
Trainingsandcertifications
 Certified trainer for Leadership management program
 Certified Competency and Performance Developer
 Train The Trainer’s – Level I – S2 Infotech
 Time management - Cross Roads Training solutions
 Team Building – Cross Roads Training Solutions
 Six Sigma – Being trained upon Green belt and also selected to do a project on Trainer’s
development
EXTRACURRICULARACTIVITIES
• Inter-school hockey champion – district level.
• Active member of the career cell in college.
• Inter college Dramatics Champion.
HOBBIES
Music, painting, visiting new places, communicating with people.
LanguagesKnown
English, Hindi, Gujarati, Marathi.