1. Tina D. Holland
713 West Stallings Street
Clayton, NC 27520
919.333.6297
deneen43@gmail.com
Objective:
Seeking a position as a team player and a company that would benefit from my
customer service experience, Organizational skills and positive interaction with
people.
Key Skills and Strengths:
 Strong leadership organizational skills
 Logical and critical thinking
 Team building and teaching
 Compassionate and helpful
 Confident and dedicated
 Extensive computer skills
 Reconciliation of daily charges
Professional Experience:
UNC-Rex Healthcare, 4020 Lake Boone Trail, Raleigh, NC- November 1984-Present
Positions held:
 Surgical Services Scheduling Team Leader
 Surgical Services Scheduling Customer Service Coordinator
 Surgical Services PACU Secretary
-Serves as first line of contact with surgeons, physician offices and
departments within Rex Healthcare for concerns and scheduling needs
-Collaborates with managers to ensure optimal efficiency of surgical
schedule.
-Maintains knowledge of company policies and provides staff with up to date
information.
-Adjust and maintain surgical schedule as needed to gain the greatest
efficiency and maximize the use of the operating room space.
-Obtains managerial responsibilities in the absence of the manager.

2. -Maintains the staffing schedule ensuring full coverage for the daily
operation of the scheduling office.
-Maintains and the ordering of office supplies.
-Completes daily task in an accurate and timely manner.
-Provides statistical reports to manager.
Education:
-North Carolina Central University, Durham, NC- December 2004
Bachelors of Arts Business Administration
-Rex Healthcare Leadership Academy, Raleigh, NC- November 2010
Emerging Leader Certification