1. Name: Debra Cresswell
Address: Ghost Gums, 37 Logan Parade, Logan Reserve, QLD 4133
Residency Status: Australian Citizen
Qualifications: Grad Dip HRM
Memberships: CAHRI
Telephone: (07) 3133 3824
Mobile: 0431 063 274
Email: debbiecresswell@hotmail.com
Resume of Debra Cresswell
Education
Career Objective
2012 – Certified Facilitator for DDI (Development Dimensions International)
2011 – Certified MBTI Practitioner.
2009 - Trained in Mercer Job Evaluations.
2005 – Trainer for Child Safe Environments (Mandated Notification Training)
2004 – Post Graduate Diploma in HR Management - Lincoln University
Graduate CIPD
1991 – BTEC National Certificate in Business and Finance
South Nottingham College of FE
I’m an experienced and motivated Human Resources Professional who has 18
years retail experience in Food and DIY, 5 years in FMCG Manufacturing and 3
years’ experience in the Not For Profit Sector.. I have excellent communication
skills, and have the ability to create professional partnerships at all levels. I have a
passion for training and development both strategically and practically, and have
excellent presentation skills. I have excellent negotiations skills and can build
strong working relationships through sound IR and ER knowledge. I am a certified
practitioner in Myers Briggs Type Indicators, and have solid leadership skills. I am
looking to progress my career with a challenging HR Business Partnering role in a
commercially-focused and results-driven organisation.
Work Experience November 2014 – Present (Fixed Term Contract) Ends 15th May 2015
Endeavour Foundation
HR Consultant
Key Duties
• Supporting the HR function with IR/ER related case loads
• Ad Hoc tasks as delegated to support the team through transitional period
during restructure.
• Security Screening Audit Project – Audit and recommendations.
• HR Training Project - Audit and recommendations.
• Assisting and advising on complex performance issues as required.
• Change Management – Legal Compliance within the Child Protection Act.
• Implementing a “Child Safe” policy and procedure including training of
Mandated Notification.
• WGEA Reporting and statistics

2. July 2014 – October 2014 (Contract Work through Chandler Mcleod)
Residential Tenancies Authority
Organisational Change Manager
Key Duties
• Assisting the CEO and Executive Team to develop a comprehensive change
management strategy.
• Developing, project managing and advising on organisational change
initiatives and activities to facilitate the changes contemplated by the strategy.
• Training and developing targeted change management initiatives to support
the leadership team in managing the change process.
• Working with the Communications team to create clear, concise and timely
communications to the internal and external stakeholders.
• Creating a Talent framework to support the change process.
November 2009 – March 2014 (Redundancy)
HR Manager with Goodman Fielder Baking, partnering 6 sites across
Queensland.
Key Duties
•
• Advise and coach functional/line managers on development of Leadership and
functional/ technical capability within their teams
• Driving Organisation Development Plans across all 6 sites in QLD
• Driving change through the sites utilising change management principles
• Provide support and coaching across all areas of performance management in
the business including representation at the Fair Work Commission
• Drive engagement principles across Qld in line with engagement plans
• Communication plans including business cases, notification to unions and
employment agencies
• Provide support and advice on recruitment processes to functional/line
managers
• Recruitment of Senior management positions up to and including Director
Level.
• Participate in recruitment process and have input into decision making process
for all positions as required, utilising springboard recruitment tool.
• Coaching and mentoring managers in performance management and staff
development
• Provide sound advice in relation to Industrial relation issues, including
disciplinary and grievance processes both internal and external.
• Support all managers in conflict resolution
• Provide HR Leadership to all areas through effective partnering, ensuring that
all managers are supported.
• Ensuring emergency management plans are in place to deal with natural
disasters.
• Supporting change management initiatives across all sites, particularly the
implementation of change management policy operationally.
• Work with Directors to align the business with current business strategy
• Leading site redundancy processes
• Cultural/change champion for all sites.
• Communication regarding HR Monthly statistics regarding labour turnover,
absence and leave liability
• Supporting and driving labour planning including Talent Management,
Succession Planning and the continual review of resource planning.

3. November 2008 to – October 2009
Senior HR Consultant ElectraNet – Contract Position.
Key Duties
• Managed a team of 2 – HR Coordinator and Recruitment Coordinator
• Provide generalist Human resource consultancy, support and advice and
working with Business Unit Managers/Team Leaders.
• Representing the organisation within a national working group to implement
Modern Award for the Electrical Power Industry.
• Implementing a revised Performance Management and Reward program
across the business.
• Working within project team to create Workforce Plan.
• Strategic HR planning within the division – including written component
presented to the CEO
• Coaching and mentoring members of the team
• Working with external agencies in implementing and sustaining an
engagement program across the business.
• Setting up project plan to ensure the EBA negotiations are in line with the
Modern Award and the Fair Work Act 2009.
• Reviewing and implementing new procedures and guidelines where
necessary.
• Supporting the Senior Manager HR within the department by taking
responsibility for certain projects across the business, this included the annual
performance review process, including 360 review processes.
• Monthly HR statistic reports submitted to the CEO.
• Supporting recruitment initiatives.
• Working with the team to establish a sound Talent Management Framework.
• Interviewing potential candidates.
• Disciplinary and grievance support to all business managers across the
organisation.
• Building excellent relationships with external agencies.
July 2008 – August 2008
Overseas
September 2007 – July 2008 – CEVA Logistics
HR Operations Support Manager – Contract Position
Key Duties Performed
• Responsible for team of 2 – Payroll Officer and HR Coordinator.
• Worked across three sites across Adelaide, Tonsley Park, Edinburgh Parks
and Wingfield.
• Provide generalist human resources consultancy.
• Oversee recruitment process for the organisation.
• Develop, deliver and review training and development needs..
• Research, develop and implement workplace initiatives
• Ensuring that the performance management system is in line with
organisational requirements,.
• Support National HR Manger in EA Negotiations and implementation of
redundancy packages.
• Writing and delivering Equity in the Workplace Training Pack.
• Developed a redundancy/redeployment package for displaced employees due
the Mitsubishi closure.

4. April 2006 – September 2007 – Australian Red Cross
Human Resources Consultant – Contract Position
Key Duties Performed
• Responsible for Team of 3 – HR Officer, Volunteer Coordinator and HR
Administrator.
• Provide generalist human resources consultancy, support/advise and work
with Managers/Team Leaders in developing their human resource competency
levels through coaching and training.
• Recruitment and Retention.
• Participate as an active member of the National HR Strategy group
• Training and Development
• Oversee the OH&S requirements, and ensure that all legislation is dealt with
and make recommendations to the OH&S committee.
• Staff Performance Management and Planning
• Budge Planning and Monitoring
• Supporting change management initiatives
• Current holder of a Senior First Aid Certificate.
• Input into the Strategic Implementation plan.
• Certified Trainer for Child Safe Environments in SA.
February 2006 – March 2006 – Locher Human Resources
Casual Consultant
Key Duties Performed
 Conducting interviews with potential candidates over the telephone, and in
conjunction with Client requirements.
 Conducting reference checks.
 Data entry into the HRIS system.
October 2005 – February 2006
**Emigrated to Australia**
April 2005 – October 2005 – Lincolnshire Police Headquarters
Human Resources Officer
Key Duties Performed
 Lead a team of 7, comprising of HR Officers, HR Advisors and Recruitment
Consultants.
 HR Administration and recruitment with direct responsibility for a small team..
 Advisor on all employee relations matters to all members of staff up to and
including the Chief Constable and HR Director.
 Supporting Senior Management with Business Development Projects..
 Manpower planning.
 Workforce analysis.
 Employee Relations
 Conflict Resolution
 Change Management.
 Implementation of HRIS.
August 2003 – April 2005 – B & Q Warehouse (DIY Retail)

5. Human Resources Manager
Key Duties Performed
 Leading HR Team of 3
 Employee Relations
 Absence Management
 Recruitment and selection
 Performance Management
 Training and development
 Payroll
 Wage Budgets against Sales Ratios
 Monthly statistics and reports on Absence and Labour Turnover
January 1991 – August 2003 – Safeway Stores PLC
Human Resources Manager
Key Duties Performed
 Regional Leadership responsibilities for team of up to 10
 Employee Relations.
 Absence Management.
 Recruitment and selection using PeopleSoft.
 Performance Management.
 Training and development.
 Induction.
 Health and Safety.
 Payroll.
 Wage Budgets against Sales Ratios.
 Monthly statistics and reports on Absence and Labour Turnover.
 Also acted as a duty manager within the Senior Management Team.
Referees
Zoe Falson
General Manager Human Resources
Endeavour Foundation
Tel: 07 3908 7250/0418 639055
Dianne Evans (Independent HR Consultant)
Tel: 0408 234 048
Mike Regler
State Sales Manager
Goodman Fielder Baking
Tel: 0401 700 592