1. CURRICULUM VITAE
PERSONAL DETAILS
NAME: Linh Thi Thuy Nguyen
CONTACT DETAILS: 24 Dang Tien Dong Street, An Phu Ward , District 2, Ho Chi Minh City
MOBILE: + 84 96 272 0808
EMAIL: lynnguyen1989@hotmail.com
PERSONAL STATEMENT
Sense of responsibility, honest, and carefulness in all the works done are my greatest strengths. I am
also able to learn things quickly, easily react to any kind of situations, and perform very well in a
team. I can work hard and adapt to busy environments and have a good English skill. I have
developed a good interaction with people in my surroundings thus I can communicate with a diverse
range of people. I desire to get more experience, so that I can improve myself for my future career.
KEY COMPETENCIES
• Well organization skills
• Time management skills
• Communication in multicultural skills
• Supportive and encouragement team member skills
• Ability to remain calm under pressure
• Good at computer skills (Word, PowerPoint, and Excel)

2. WORK EXPERIENCE
April 2015 – Till Date
Management Supervisor
ORANA VIETNAM LIMITED, 145/21 Nguyen Trai Street, district 1, HCMC
Key Responsibilities and Skills in
 Assisting and deputize for the Operation Manager: Organized meetings, travel agreement,
support granting permit application process, support and buy equipment for opening new
store.
 Organized and running out door event
 Running shifts and be customer focused at all times
 Supervise and train staff to deliver the correct standards
 Deal with customer queries and complaints
 Control cost, inventories, and products quality
 Undertake any other duties as requested by the management team
 Prepare sale, Profit & Loss report monthly to the board of director.
Oct 2013- Dec 2015
English teacher (part- time)
Disability Youth Club, 70/2 Xo Viet Nghe Tinh Street, Binh Thanh district, HCMC
Key Responsibilities and Skills in
 Organizing and delivering classroom lectures to students.
 Evaluating a students' class work and assignments.
 Preparing classroom and coursework materials, homework assignments, and handouts.
 Recording and maintain accurate student attendance records and grades.
 Classroom management.
 Creating a vibrant teaching atmosphere.
October 2013 – April 2015
Restaurant Manager
Texas Chicken at 269 Phan Xich Long, Phu Nhuan District, HCMC, Vietnam

3. Key Responsibilities and Skills in
 Ensure standards of hygiene are maintained and that the restaurant complies with health and
safety regulations.
 Handling customer complaints and queries
 Prepare reports and other performance analysis documentation
 Planning and working to budgets, maximising profits and achieving sales targets set by head
office, controlling takings in the restaurant, administering payrolls
 Organising stock and equipment, ordering supplies and overseeing building maintenance,
cleanliness and security
 Ensuring high standards of customer service are maintained
 Training staff to meet the restaurant standard policy and procedure.
2011-September 2013
Account Assistant
Morrow Marketing Management Limited, 251 Little Collin street, Melbourne, VIC 3000
Key Responsibilities and Skills in
 Working with spreadsheets, sales and purchase ledgers and journals.
 Preparing statutory accounts.
 Calculating and checking to make sure payments, amounts and records are correct.
 Sorting out incoming and outgoing daily post and answering any queries.
 Managing petty cash transactions.
 Controlling credit and chasing debt.
 Reconciling finance accounts and direct debits.
2011- 2012
Head waiter
Kartina Kartel, 500 Little Collin streets, Melbourne, Vic 3000, Australia
Key Responsibilities and Duties
 Serve the guests during all meal periods, i.e. breakfast, lunch and dinner.
 Looking after private groups dine in restaurant.
 Explain the menu to guests, assisting those with special dietary needs or preferences
 Maximise revenue by up selling items
 Take orders from guests and enter into Micros
 Liaise with the Kitchen on special requests or delayed meals
 Cashier duties
2008- 2010
Volunteer

4. Collingwood Soup Van, St Vincent De Paul Society, Brotherhood of street Laurence,
Fitzroy, Melbourne, Vic 3000, Australia
Key Responsibilities and Skills in
 Provide meals and support to people on the street in Collingwood area.
 Preparing sandwiches, bagging cakes and sandwiches separately, making soup either from
soup powder or chopped vegetables, noodles and stock powder, preparing coffee, tea and
soup in urns, and loading all of this into the van
 Assist, listen and chat with homeless people
2007- 2008
Consultant
Bao Phuc travell agent, 131 Bui Vien, Pham Ngu Lao ward, district 1, HCMC
Key Responsibilities and Skills in
 Dealing with customer queries and complaints
 Providing advice about visa or passports
 Recruiting, training and supervising staff
 Seeing holiday and insurance
EDUCATION
- Diploma in Hospitality Management
(2009-2011)
AMI Education, 448 Swanston street, Melbourne, Vic 3000, Australia
- Diploma in Accounting
(2011- 2013)
Sheila Baxter Institute, 500 Flinders street, Melbourne, Vic 3000, Australia

5. REFEREES
1) Mr. Harish Rajan:
Professor at Sheila Baxter Institute Colleague, Melbourne, Australia
Email: rajaharish@gmail.com
2) Mr Ken Wilson
Collingwood Soup Van, Victoria 3066, Australia
Phone: +61 400 545 066
2) Mrs. Pham Thi Minh Huong
Human Resource Manager at MORROW MARKETING MANAGEMENT LIMITED
Email: huong@mmml.com
Phone: (08) 37 470 979 Ext: 117

6. REFEREES
1) Mr. Harish Rajan:
Professor at Sheila Baxter Institute Colleague, Melbourne, Australia
Email: rajaharish@gmail.com
2) Mr Ken Wilson
Collingwood Soup Van, Victoria 3066, Australia
Phone: +61 400 545 066
2) Mrs. Pham Thi Minh Huong
Human Resource Manager at MORROW MARKETING MANAGEMENT LIMITED
Email: huong@mmml.com
Phone: (08) 37 470 979 Ext: 117