1. Phuc Hoang Tran (Leo)
Contact 757-739-2327
Date of Birth – 08/15/1991
Address
4403 Atwater Arch, Virgina Beach, VA 23456
Profile
Objective To pursue a career serving and helping people. I am enthusiastic, hardworking with an
optimistic outlook on life. I am also friendly, flexible and helpful. I am also very flexible in
my availability for work.
Key Skills
Proficient in the following areas:
Administrative work Working as a sales assistant Dealing with
customers
Speaking in the
Vietnamese
language
Education
05/2009 Graduated from High School
Vietnam
10/2009 - 5/2012 Student majoring in Finance- Banking
Industrial University of Long An Province, Vietnam
9/2012 – 12/2013
18/12/2013 -
22/01/2014
Student of the International Education Institute
Vietnamese National University Ho Chi Minh City, Vietnam
Attained at Techniques of The Barista in VIETNAM AUSTRALIA ADVANCE
COLLEGE OF HOTEL MANAGEMENT
03/14 – Current
28/06/2014
06/07/2014
19/07/2014
28/09/2014
Student of English
TAFE International Education Centre
Liverpool TAFE, Liverpool
Attained at SITHFAB201 Provide Responsible Service of Alcohol in The Coffee
School Sydney (787 Geogre Street, Central Station, NSW 2000)
Attained at Certificate of Attendance of Barista Level 1 and Coffee Art Level 2 in in
The Coffee School Sydney (787 Geogre Street, Central Station, NSW 2000)
Attainted at SITHFAB204 Prepare and serve espresso coffee and SITXFSA101 Use
hygienic practices for food safety in CBD Collage Pty Ltd trading as Barista Basic
Coffee Academy (PO Box 805 Artarmon NSW 1570)
Attained at Certificate of Barista BasicsTM and Barista BasicsTM Mark II – Coffee Art
and Presentation Techniques in CBD Collage Pty Ltd trading a s Barista Basic
Coffee Academy (PO Box 805 Artarmon NSW 1570)
Attained at SITHFAB201 Provide Responsible Gambling Services in The Coffee
School Sydney (787 Geogre Street, Central Station, NSW 2000)
Work Experience
Employer Minh Dang Tourism Services – Tan An City, Long An Province - Vietnam
Position Secretary/receptionist
Job Function Organizing the translation of documents for visa preparation from Vietnamese to English
Customer Service Enquires
Telephone Enquiries
Liaising with the American & Australian Embassy in Vietnam

2. Dealing with Customer Service complaints
Administrative Duties
Delivery meat at New Good Luck’s Butchery in Cabramatta
Waiter at Bau Truong Restaurant (Vietnamese Restaurant) in Cabramatta
Waiter at Pho 76 (Vietnamese Restaurant) in Macarthur
Hand-kitchen in Sai Gon Pho (Vietnamese Restaurant) in 60 Dixon St., Haymarket, 2000
Waiter and hand-kitchen at Mittagong Chinese Restaurant (Mittagong)
Kitchen hand at Pho Mumum Restaurant
Barista at Ron Taste (Canley Heights)
Shopkeeper at TT’s Nails (3960 Salem Lake Blvd Suite 101, Virginia Beach, VA 23456)
Referees
References are available on request
Vera Palackovic
English Teacher – Liverpool International Education Centre – Liverpool TAFE
0432 416 670
Joanne Worsley
Teacher of Food and Beverage – Tafe Sydney (Ultimo College)
Joanne.Worsley@tafensw.edu.au
Mill Damjanac
Teacher of Food and Beverage – Tafe Sydney (Ultimo College)
miodrag.damjanac@tafensw.edu.au
Languages
Vietnamese English