1. 1
Tan Zheng Hui
812 Tampines Ave 4 #08-221
Singapore, 520812
tanzhenghui@live.com
(65) 81815454
OBJECTIVES
To obtain an internship position at Resorts World Sentosa in the Rooms department, and to provide
and manage the customers service required.
RELEVANT SKILLS
Handled in Skinny Pizza Pte Ltd, Tiong Bahru Bakery Pte Ltd and Joan Walker Pte Ltd
Having the leadership skills required in Vice-President and EXCO Committee role
Interacted with customers and employees while working in the Food and Beverage industry
Have experience in basic housekeeping skills
PROFESSIONAL ACCOMPLISHMENTS
Obtained Customer Service Certificate in 2015 awarded by Skinny Pizza Pte Ltd
Hospitality and Tourism Management Interest Group Vice-President in 2015
Basketball Team EXCO Committee from 2012-2014
Participated in Basketball regional and national competition in 2012
WORK HISTORY
Oct 2015-Present LE NU of Paradise Group Holding Pte Ltd, VivoCity
Part –time Server, Cashier, Chef
Managed to hit the daily sales target required
Handled various payment modes like Nets,Credit Cards and Cash payments
Had first-hand interaction with customers and employees
Learned basic kitchen skills knowledge and know-how
Sep 2015-Sep 2015 JEUNESSE EXPO UNITE ANNUAL WORLD
CONFERENCE2015,Singapore EXPO
Event Volunteer
Interacted with clients of Jeunesse
Engaged in crowd management
Market and promoted Jeunesse supplies to potential clients
Mar 2015-July 2015 Tiong Bahru Bakery Pte Ltd, Raffles City
Part-time Server, Cashier
Processed customer payments
Learned marketing skills when upselling
First-hand interaction with customers and employees
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Took and relayed customer orders
Dec 2013-Dec 2014 SKINNYPIZZA Pte Ltd, Raffles City
Part-time Server
Handled day-to-day management activities in the Food and Beverage industry
Handled immediate complaints and concerns as they occur
Have adequate knowledge of service techniques, and food and beverage products
Took and relayed food and beverage orders
Worked in a fast-paced environment
Nov 2013-Nov 2013 Run For Hope 2014, Marina Promontory
Event Volunteer
Interacted with clients of Four Seasons Hotel and Regent Singapore
Engaged in crowd management
Handled a group of volunteers under my charge
Market and promoted the event to students in Temasek Polytechnic
Dec 2012-Jan 2013 Joan Walker Pte Ltd, Sims Avenue
Part-time Event Helper
Responsible for the entire event occurrence
Have event handling knowledge and know-hows
Worked in a fast-paced environment
Detail-oriented and deadline-sensitive
EDUCATION
Diploma in Hospitality and Tourism Management, 2014
Temasek Polytechnic
Graduating in 2017
Overall GPA: 2.2/4.0
GCE O Level,2013
East Spring Secondary School
2010-2013
O Level Score: 13
SKILLS
Language: Fluent in English and Mandarin.
Communication: Comfortable writing and speaking.
Computer Literate: Proficient in MS Word, MS Excel, MS PowerPoint
REFERENCE
Shawn Sitoh, 9012 9480, Manager of Skinny Pizza
Prasetya Purnawan,67806278, Course Manager