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Tan Zheng Hui
812 Tampines Ave 4 #08-221
Singapore, 520812
tanzhenghui@live.com
(65) 81815454
OBJECTIVES
To obtain an internship position at Resorts World Sentosa in the Rooms department, and to provide
and manage the customers service required.
RELEVANT SKILLS
 Handled in Skinny Pizza Pte Ltd, Tiong Bahru Bakery Pte Ltd and Joan Walker Pte Ltd
 Having the leadership skills required in Vice-President and EXCO Committee role
 Interacted with customers and employees while working in the Food and Beverage industry
 Have experience in basic housekeeping skills
PROFESSIONAL ACCOMPLISHMENTS
 Obtained Customer Service Certificate in 2015 awarded by Skinny Pizza Pte Ltd
 Hospitality and Tourism Management Interest Group Vice-President in 2015
 Basketball Team EXCO Committee from 2012-2014
 Participated in Basketball regional and national competition in 2012
WORK HISTORY
Oct 2015-Present LE NU of Paradise Group Holding Pte Ltd, VivoCity
Part –time Server, Cashier, Chef
 Managed to hit the daily sales target required
 Handled various payment modes like Nets,Credit Cards and Cash payments
 Had first-hand interaction with customers and employees
 Learned basic kitchen skills knowledge and know-how
Sep 2015-Sep 2015 JEUNESSE EXPO UNITE ANNUAL WORLD
CONFERENCE2015,Singapore EXPO
Event Volunteer
 Interacted with clients of Jeunesse
 Engaged in crowd management
 Market and promoted Jeunesse supplies to potential clients
Mar 2015-July 2015 Tiong Bahru Bakery Pte Ltd, Raffles City
Part-time Server, Cashier
 Processed customer payments
 Learned marketing skills when upselling
 First-hand interaction with customers and employees
2
 Took and relayed customer orders
Dec 2013-Dec 2014 SKINNYPIZZA Pte Ltd, Raffles City
Part-time Server
 Handled day-to-day management activities in the Food and Beverage industry
 Handled immediate complaints and concerns as they occur
 Have adequate knowledge of service techniques, and food and beverage products
 Took and relayed food and beverage orders
 Worked in a fast-paced environment
Nov 2013-Nov 2013 Run For Hope 2014, Marina Promontory
Event Volunteer
 Interacted with clients of Four Seasons Hotel and Regent Singapore
 Engaged in crowd management
 Handled a group of volunteers under my charge
 Market and promoted the event to students in Temasek Polytechnic
Dec 2012-Jan 2013 Joan Walker Pte Ltd, Sims Avenue
Part-time Event Helper
 Responsible for the entire event occurrence
 Have event handling knowledge and know-hows
 Worked in a fast-paced environment
 Detail-oriented and deadline-sensitive
EDUCATION
Diploma in Hospitality and Tourism Management, 2014
Temasek Polytechnic
 Graduating in 2017
 Overall GPA: 2.2/4.0
GCE O Level,2013
East Spring Secondary School
 2010-2013
 O Level Score: 13
SKILLS
 Language: Fluent in English and Mandarin.
 Communication: Comfortable writing and speaking.
 Computer Literate: Proficient in MS Word, MS Excel, MS PowerPoint
REFERENCE
 Shawn Sitoh, 9012 9480, Manager of Skinny Pizza
 Prasetya Purnawan,67806278, Course Manager

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RESUME

  • 1. 1 Tan Zheng Hui 812 Tampines Ave 4 #08-221 Singapore, 520812 tanzhenghui@live.com (65) 81815454 OBJECTIVES To obtain an internship position at Resorts World Sentosa in the Rooms department, and to provide and manage the customers service required. RELEVANT SKILLS  Handled in Skinny Pizza Pte Ltd, Tiong Bahru Bakery Pte Ltd and Joan Walker Pte Ltd  Having the leadership skills required in Vice-President and EXCO Committee role  Interacted with customers and employees while working in the Food and Beverage industry  Have experience in basic housekeeping skills PROFESSIONAL ACCOMPLISHMENTS  Obtained Customer Service Certificate in 2015 awarded by Skinny Pizza Pte Ltd  Hospitality and Tourism Management Interest Group Vice-President in 2015  Basketball Team EXCO Committee from 2012-2014  Participated in Basketball regional and national competition in 2012 WORK HISTORY Oct 2015-Present LE NU of Paradise Group Holding Pte Ltd, VivoCity Part –time Server, Cashier, Chef  Managed to hit the daily sales target required  Handled various payment modes like Nets,Credit Cards and Cash payments  Had first-hand interaction with customers and employees  Learned basic kitchen skills knowledge and know-how Sep 2015-Sep 2015 JEUNESSE EXPO UNITE ANNUAL WORLD CONFERENCE2015,Singapore EXPO Event Volunteer  Interacted with clients of Jeunesse  Engaged in crowd management  Market and promoted Jeunesse supplies to potential clients Mar 2015-July 2015 Tiong Bahru Bakery Pte Ltd, Raffles City Part-time Server, Cashier  Processed customer payments  Learned marketing skills when upselling  First-hand interaction with customers and employees
  • 2. 2  Took and relayed customer orders Dec 2013-Dec 2014 SKINNYPIZZA Pte Ltd, Raffles City Part-time Server  Handled day-to-day management activities in the Food and Beverage industry  Handled immediate complaints and concerns as they occur  Have adequate knowledge of service techniques, and food and beverage products  Took and relayed food and beverage orders  Worked in a fast-paced environment Nov 2013-Nov 2013 Run For Hope 2014, Marina Promontory Event Volunteer  Interacted with clients of Four Seasons Hotel and Regent Singapore  Engaged in crowd management  Handled a group of volunteers under my charge  Market and promoted the event to students in Temasek Polytechnic Dec 2012-Jan 2013 Joan Walker Pte Ltd, Sims Avenue Part-time Event Helper  Responsible for the entire event occurrence  Have event handling knowledge and know-hows  Worked in a fast-paced environment  Detail-oriented and deadline-sensitive EDUCATION Diploma in Hospitality and Tourism Management, 2014 Temasek Polytechnic  Graduating in 2017  Overall GPA: 2.2/4.0 GCE O Level,2013 East Spring Secondary School  2010-2013  O Level Score: 13 SKILLS  Language: Fluent in English and Mandarin.  Communication: Comfortable writing and speaking.  Computer Literate: Proficient in MS Word, MS Excel, MS PowerPoint REFERENCE  Shawn Sitoh, 9012 9480, Manager of Skinny Pizza  Prasetya Purnawan,67806278, Course Manager