Le Thanh Trang recently completed a Master's degree in International Human Resource Management from the University of the West of England. She is seeking career opportunities in administrative or human resources positions. She has strong communication, organizational, and teamwork skills developed through her education and work experience at KFC in the UK. Her Master's dissertation involved conducting qualitative interviews and developing practical workplace skills.

1. Le Thanh Trang
Mobile +84 901 345 596 Email lethanhtrang2907@gmail.com
Address 147/3H Xo Viet Nghe Tinh Contact Add 45 Nguyen Khac Nhu
Ward 25 Co Giang Ward
Binh Thanh District 1 District
Ho Chi Minh City Ho Chi Minh City
Having recently finished a postgraduate programme from the University of the West of
England, I am currently looking for career opportunities in administrative/human resources.
I am a self-managed individual, good at communicating and have a keen eye for details.
EDUCATION
09/ 2013 University of the West of England
01/ 2015 MAs International Human Resource Management
Final Dissertation Project: An Evaluation of Output Only Working Scheme at
Consumer Intelligence
Human Resource Management course accredited by the Chartered Institute
of Personnel and Development has enabled me to develop
• Confidence in communication and presentation skills along with strong
interpersonal skills.
• Capability of delivering effective performance in teams and groups.
• Competence in applying HRM skills in practice through Applied HRM and
Business Skills workshops at University with positive feedback.
• Advanced knowledge of managing people in organisation, functions and
activities of HRM in the contexts of International, Multinational and
Transnational companies.
Additionally, I have gained from the final dissertation project
• Ability to conduct an in-depth qualitative interview.
• Development in practical skills, which are highly sought in the workplace.
• Assistant skills in Assessment Centres
09/ 2011 University of the West of England
06/ 2013 BA (Hons) Business Studies with HRM
Honours Certificate with Second Class (2:2)
• Improvement in teamwork skills and academic skills (writing, listening,
reading and presentation)
• Active member of Vietnamese Society at UWE (2013)
09/2009 International University
09/2011 Vietnam National University
Business Administration (2+2 programme)
2 years of foundation for study at UWE

2. WORK EXPERIENCE
09/2012 KFC Bristol Union Street – United Kingdom
01/2015 High street fast food restaurant
Primarily positioned in the front of house with experience in the middle of
house when required.
• Front of house: Taking orders, receiving payment and preparing meals
and drinks. Responsible for cashing up and financial security procedures
as well as customer services and managing complaints.
• Middle of house: making side orders, burgers or responsible for the fries
station
Secondary task: Involved controlling stock inventories and keeping the
restaurant clean throughout opening hours.
SKILLS PROFILE
Team Work: Strong team-building skills have been developed through working in group and
team presentations at University. At work, team spirit was demonstrated by willingness to
work extra hours to cover colleagues’ sick leave and by adapting a ‘can-do’ attitude in the
face of stressful peak season demands.
Communication and Presentation: An effective and confident communicator and
presenter. Regular design and delivery of PowerPoint presentations to large audiences of
lecturers and student peers. Both verbal and listening skills have been enhanced through
communicating with all levels of seniority at work, from managers to production line workers.
Confident in dealing effectively with persons of different age groups and backgrounds.
Commercial Awareness: Possessing a good understanding of what it takes to be an
effective sales person. Regularly meeting and exceeding sales targets and awarded
employee of the month in my second working month.
Organisation and Flexibility: Excellent organisational skills and self-motivation have been
explored and improved throughout the time I spent living and studying in the UK. Effective
management of time for social activities and part-time work whilst still meeting all
coursework deadlines. Ability to adapt and integrate into different cultures was achieved by
quickly learned to cope positively with new living environment and local British dialects.
IT and Technical Skills: Frequent user of Microsoft Offices packages including Word,
Excel, PowerPoint and Outlook Mailbox. Confident user of both Mac and Windows operating
system.
REFEREES
Jerry Carino Dr Michael Clark
RGM Associate Head of Department
KFC Bristol Union St. PG Human Resource Programmes
Bristol Bristol Business School
United Kingdom Bristol BS16 1QY
Tel: (+44) 117 9544695 Email: Michael.Clark@uwe.ac.uk