1. CMXL ASST. MANAGER- KENNESAW
DAY GROUP RECRUITING
alesandraday@gmail.com
770 843 9691
CRYSTAL CAPPELLETTI
5625 Oak Grove Circle
Cumming, GA 30028
770-656-9464 (C) crystalcappelletti0127@yahoo.com
EXPERIENCE
WILSON’S LEATHER DAWSONVILLE, GA SEPTEMBER 2014-PRESENT
Assistant Manager
Served as Acting Manager for four months while manager was on leave of absence in a $1.5 million dollar store. Assist in the
training and management of Key Holders and approximately ten Sales Associates. Assist manager in store operations, train
and coach staff, recruiting, scheduling, merchandising and visuals. Drive the business by providing excellent customer service.
Duties include: Customer service, recruiting, staffing, training, scheduling, merchandising, store operations, loss prevention,
and visuals.
 Introduce store to community with conversation, distribution of coupons and the execution of corporate marketing
strategies.
 Partner with Store Manager by inspiring an effective customer-focused selling culture, by building the team, the sales
capability and the brand.
 Store trending to make quarterly quota.
 Establish and maintain high standards through leadership and operational expertise.
FRESH PRODUCE SPORTSWEAR BUFORD, GA 2014 – 2014
Assistant Manager
Served as Acting Manager in first month while new Store Manager was being brought in for this new location. Assist in the
training and management of two Key Holders and approximately eight Sales Associates. Prior to joining, the Buford location
was closed 8 months due to construction flooding and is re-trending and planning for $1.0 million in annual sales. Duties
include: Customer service, store operations, train and coach staff, recruiting, scheduling, merchandising and visuals.
 Re-introduce store to community with conversation, distribution of coupons and the execution of corporate marketing
strategies.
 Partner with Store Manager by inspiring an effective customer-focused selling culture, by building the team, the sales
capability and the brand.
 Store trending to make quarterly quota.
 Establish and maintain high standards through leadership and operational expertise.
BROOKS BROTHERS DAWSONVILLE, GA 2013 – 2014
Stockroom Manager & FT Sales Associate Plus
Recruited to fill next supervisory role for the $1.0 million plus location with over twenty team members. Responsibilities
included Customer Service/Customer Issues. Handled all outreach/philanthropy, reports/conference calls, register, stock
shipping and receiving, merchandising and inventory control.
 Recognized for building strong client book with returning clientele.
 Exceeded personal KPI expectations in Average Dollar Sale and Units per Transaction.
 Assisted managers with operations and merchandising functions.
 Analyzed the business, drove and executed company and store initiatives according to established standards and always
strived for operational excellence.
OSH KOSH COMMERCE, GA 2012 – 2013
Supervisor
In addition to Selling, held direct responsibility of all merchandising and visual merchandising functions. Store Management
structure included Store Manager, Assistant Manager and 2 Supervisors. Assisted in the supervision of six associates.
 Obtain key metric results through managing effectively and recognizing people.
 Maintained a strong and genuine customer focus.

2. CMXL ASST. MANAGER- KENNESAW
DAY GROUP RECRUITING
alesandraday@gmail.com
770 843 9691
 All merchandising and visual aspects of the store. Merchandise to company standards and to the needs of the business
with reactionary merchandising.
 Assisted in recruiting and training new hires.
 Trained staff to deliver outstanding customer service
 Administer and oversee all markdowns/markups
TIMBERLAND 2004 – 2006, 2010 – 2012
Senior Sales Associate
Supported all store initiatives including focusing on people, performance, presentation, and processes. Accountabilities
entailed: Customer Service, Assist w/Store Operations, Merchandising, Inventory Control, and assist training new hires.
PRIOR EMPLOYMENT
ADIDAS Full Time Sales Associate 1998 – 2002
THE SANCTUARY Children’s Minister 2000 – 2010
STAY-AT- HOME MOM W/NEWBORN 1997 – 1998
BRUCE ALAN BAGS, ETC. COMMERCE, GA 1995 – 1997
Store Manager
Supervised Assistant Manager, two Key Holders, and an average of five employees. Responsible for all sales and operations of
this outlet location carrying low to high end handbags, totes, cases, attaches and luggage. Company closed all stores.
EDUCATION
BA, Psychology - Emmanuel College 2006 – 2010
Top 10% of class
MS Office proficient