1. SUMMARY
HIGHLIGHTS
EXPERIENCE
CODY PELFREY
103 Tall Willow Dr., Seneca, SC 29672 | H: (864) 973-1687 | C: (864) 973-1687 | codypelfrey@gmail.com
Graduated from Clemson University in December 2014 with a Bachelor of Science degree in business
management. Gained the intellectual experience necessary to become an effective, well-versed,
and dynamic leader. Extensive knowledge and understanding of preferred management practices.
Confident in thoroughly applying preferred practices to provide proficient, top quality management.
Approximately 3 years of retail experience, most of which has been with Walmart. Working for one of
retail's top organizations has resulted in relevant job experience, which can be applied to any
positions pursued in the future.
Extensive retail knowledge
Customer service excellence
Adaptable
Exceptional time management
skills
Employee engagement
Conflict resolution
Strong public speaker
Effective communicator
Collaborative
Decisive leader
02/2015 to Current Assistant Manager
Walmart Anderson, South Carolina
Gives clear and consistent direction to associates and regularly follows
up to verify that assigned tasks are being completed punctually, as well
as focusing on accountability for uncompleted tasks.
Reviews daily reports and thoroughly assesses business' strengths and
opportunities to devise challenging but attainable goals to increase
sales, productivity, and customer/associate satisfaction.
Creates schedules to ensure proper coverage, focusing on customer
traffic and utilizing associates to meet the needs of customers
throughout the day.
Provides training and development opportunities to increase associates'
job performance, role knowledge, and promotion potential.
Gives consistent, timely, and constructive feedback and offers support
to associates to increase efficiency within the workplace.
Ensures products are properly merchandised to achieve highest sales
potential and increase profits.
Focuses on various interviewing techniques and strategies to ensure
proper hiring to meet the needs of the business.
Verifies daily deposits to ensure financial accuracy.
Sets clear expectations, clearly defined standards, and performance
goals for all associates.
2. EDUCATION
ACCOMPLISHMENTS
03/2013 to 02/2015 Electronics Sales Associate
Walmart Pickens, South Carolina
Possesses extensive product knowledge.
Assists customers with inquires regarding products located within
departments.
Operates point of sale system to promptly complete customer
transactions.
Frequently re-stock merchandise onto sales floor.
Ensures department is properly zoned to meet and exceed company
expectations.
Creates end caps and other product advertising displays.
Bins over-stocked product into merchandise back room.
Thoroughly cross trained in various departments.
08/2012 to 12/2012 Connection Center Associate
Walmart Central, South Carolina
Effective in completing cellular phone inventory, as well as finding and
correcting inventory discrepancies.
Successful in selling, upgrading, and adding phone contracts.
Preform troubleshooting on both contract and prepaid phones.
Assist customers with technical questions and provide wireless training
and support.
03/2010 to 08/2011 Sales Associate
Blockbuster Seneca, South Carolina
Interact with customers to provide exceptional customer service
including, but not limited to: providing answers to questions, suggesting
products and complementary products, and assisting in product location
throughout the store.
Successfully complete customer transactions.
Create store memberships for new customers.
Restock product onto sales floor.
Push for and successfully sell in-store promotional products.
Assist in cleaning and securely closing store each night.
Consistently the highest seller of promotional products in the store.
2014 Bachelor of Science: Business Management
Clemson University Clemson, South Carolina, United States of America
GPA: 3.03
Coursework in Marketing, Advertising, and Leadership skills
Recipient of the Service Always Matters award in 2014.