The document is a resume for Katrina Whitsett seeking a position in business. It summarizes her experience over 15 years working in accounts receivable, clinical assistance, accounting, and data entry roles. She has a master's degree in business administration and bachelor's degrees in technical management and business management. Her objective is to find a stable position in a well-established business organization.

1. Katrina M. Whitsett
6151 Randolph Road
Bedford Heights, OH 44146
216-396-6227
Mstrina924@yahoo.com
Objective
To secure a position with a well- established organization with a stable environment that
will lead to a lasting relationship in the field of business.
Summary
Highly skilled and detail-oriented Accounts Receivable Cash Application Specialist with
a strong commitment to accuracy and customer service. Able to handle multiple
simultaneous projects in a high-pressure work environment. Adapt at working
independently with little to no supervision or as part of a team.
Work History
7/12 to 7/15, (laid off) Cash Application Specialists, Customer Service/Maintenance,
Eaton Corporation
 Responsible for all aspects of applying customer payments to their customer's
accounts based on remittance documentation in a timely and accurate manner in a
high volume environment.
 Research for unidentified customer accounts and any over-payments.
 Process wires, credit cards, and ACH payments. Create remits using EDI.
 In addition scanning documents into an imaging system for document retention in
a timely and accurate manner.
 Answer emails and process maintenance requests in a timely and accurate
manner.
 Assistance with other clerical duties as assigned by management.
05/10 to 11/11 (laid off), Clinical Team Assistant, Caretenders
 Responsible for administrative functions that assist in the daily clinical team
operations. These functions include, but are not limited to payroll, data entry,
scheduling, supply tracking, phone triage and other responsibilities as assigned.
 Performs data entry of multiple documents including, but not limited to: Referral
form for patient demographics, Run DDE’s, Plan of Care, OASIS, Daily Visit
record, medical supplies, contact transaction information, and employee
demographics.
 Maintains tracking logs for verbal orders.
 Assembles medical records for new patients and disassembles medical records
upon discharge per policy.
 Performs criminal background screenings for all new employees on the team as
assigned.

2.  Maintains personnel files for all employees on the team as assigned.
 Releases RAPS and Final Claims for the team.
 May assist the Director of Professional services in assimilating batch invoices to
submit to the Corporate AP department as assigned.
 Other duties as assigned by the Clinical Supervisor or Director of Professional
Services.
 Supports the principles outlined in Corporate Compliance program and provides
orientation for all staff to the program.
 Ensures that staff members are kept updated regarding the program and their
responsibilities.
04/07 to 01/08 (laid off), Accountant/Administrative Coordinator, Scher Group
 Handle day-to-day accounting responsibilities including processing vendor
payments, matching purchase orders, assisting with payroll and payroll reports,
expense reimbursements to traveling employees, accounts receivable and cash
application, bank deposits, account reconciliations and related general journal
entries.
 Responsible for general office activities including maintaining personnel records,
mail and FedEx, ordering office supplies, data entry and report generation of the
applicant database.
 Distribute 401K information packets, provide data entry of new hires,
terminations, status changes, attendance and changes in employee benefits, job
posting and advertising, healthcare enrollments and terminations, COBRA
administration, coordinate new hire orientation, conduct exit interviews, and
assisting the company’s Controller and President as needed.
09/04 to 4/07, Billing Clerk/Clerical Assistant/Back-up Receptionist, Jewish Family
Service Association
 Responsible for all data entry for the billing department. Files documentation.
Prepares and mails client invoices. Print statements. Enter cash receipts. Enter
budgets. Medicare and Medicaid follow-up. Copies multiple departmental forms
as needed. Maintains confidentially in all aspects of the job.
 Assist payroll entering timesheets when needed.
 Demonstrates awareness of, follows all safety policies and procedures, and
adheres to all recommended safe work practices. Also contributes to the control of
hazards in specified area of responsibility.
 Performs other duties or special projects as required or as assigned.
 Answer and transfer phone calls, distribute mail, operate postage machinery.
02/03 to 05/05, Data Entry Clerk, Private School Aid Service
 Enter applications completely and accurately.
 Enters incomplete applications when necessary.
 Proofs entered applications for accuracy into the computer.
 Edits incorrect applications, print reports, and completes other duties as requested.

3. Education
Keller Graduate School of Management (Master Business Administration) GPA: 4.00
January 2016 – Present
DeVry University (Bachelor in Technical Management - Health Service
Management) GPA 3.00
Graduated December 2015
Remington College (Associates of Applied Science - Business Information Systems)
Graduated October 2004 GPA: 3.50
The University of Phoenix (Bachelors of Science in Business Management) GPA: 3.75
November 2004 to May 2005
Cleveland Institute of Dental – Medical Assistants, Inc. Graduated December 2009
GPA: 4.00 (Medical Assistant Diploma)