1. Resume
Patricia L. Smith
4560 East Viking Road Las Vegas, Nevada 89121
(702) 937-8239 Psmith0247@gmail.com
ADMINISTRATIVE PROFESSIONAL
Highly motivated administrative professional with over a decade of specialized experience.
Handled high volume of clients, managed front office responsibilities, answered multi-line phone,
and maintained record database. Experience in managing calendars, planning meetings, making
travel arrangements, composing documents and organizing offices for maximum efficiency.
Maintained the highest level of confidentiality, and applied tact in handling sensitive issues.
Interacted professionally with all levels of staff.
EXPERIENCE
Records Maintenance
Data Entry
Legal Compliance
Release-of-
Information Protocols
Strategic Planning
Training &
Development
Report Generation
Microsoft Office Suite
Intermediate
Accounts Payable
Entries
Bank Deposit
Preparation
Handling Vendor
Relations
Developed Policy
PROFESSIONAL EXPERIENCE
Medical Records Technician
Disability Action Advocate
March 2016 - September 2016
Maintains medical records operations by following policies and procedures; reporting needed
changes.
Completes medical record by reviewing information; tracking outstanding records.
Resolves medical record discrepancies by collecting and analyzing information.
Maintains the stability and reputation of the hospital by complying with legal requirements.
Contributes to team effort by accomplishing related results as needed.
Maintains patient confidence and protects hospital and company operations by keeping
information confidential; following release-of-information protocols.
Direct Support Professional
Children’s Square
November 2013 -February 2015
Worked with troubled youth/direct contact with the youth in a daily living setting.
Wrote programs for children that live in campus cottages.
Taught youth positive ways to live in our community.
Taught social skills so youth can obtain a job and have positive outlooks for the future.
Made a positive difference in the lives of young adolescents with behavioral issues.
Helped clients use coping skills and work on programs throughout the day
Documented medical and behavioral data in Therap Software Program on a daily basis.
Worked with clients to help them support their current position
2. Resume
First Aid, CPR and Med Aid trained.
Worked as a team to support coworkers and clients with their position
Supported overnight staff and help with teens.
Coordinated meals for teens; managed morning routine of showers and hygiene.
Provided cleaning on an as needed basis for health and safety compliance with OSHA
standards.
Prepared official reports for law enforcement as required.
Office Manager
Nexadental
July 2011 – July 2012
Answer phones and greeted guests.
Coordinated support for senior leadership in organization to support business initiatives
designed to meet customer service goals.
Handled accounting needs to include preparation of daily bank deposits, reconciliation of
vendor statements and accounts payable entries.
Preparation of professional correspondence for senior leadership.
Office Manager
Specialty Wiring
March 2001 – September 2010
Handled front office responsibilities to include answering phones and greeting clients.
Received all incoming and outgoing mail and routed items directly to the appropriate office.
Contributed to the development and improvement of department policies and procedures.
Performed administrative duties for the sales representatives.
Prepared bids for the sales departments.
Issued purchase orders according to company policy.
Made travel arrangements for supervisors and associates.
Planned and coordinated meetings and company functions.
Acquired driver’s logs, mileage, license and health information for company IT drivers.
Entered data into computer software program.
Responded to and resolved customer related issues with all new and current customers.
Performed basic accounting functions including cash reconciliations, payroll and wire
transfers.
EDUCATION
Associates Degree in Applied Science, General Studies
Minor in Business Management and Early Childhood Education
Metro Community College, Omaha, Nebraska
General Education Degree
Bellevue East High School
Bellevue, Nebraska
