Darlene Seward is seeking new opportunities and challenges and offers efficiency, reliability, accuracy, maturity, honesty, and the ability to work proactively. She has over 15 years of experience in administrative roles, including as an administrative assistant, case aid worker, and field administrator. She has strong computer skills and experience with programs like Microsoft Office, Maximo, and IsolEra.

1. DARLENE SEWARD
3704 Beau Vista Blvd
Bonnyville, Alberta
T9N 008
(780) 815-3244
To: Whom it may concern,
I am looking to expand my professional horizons by seeking new opportunities and
challenges.
As a team member of your organization, I can provide:
 Efficiency, reliability and accuracy
 Maturity, honesty and the ability to look at challenges as opportunities
 Able to recognize and adhere to important critical deadlines
 Proven ability to work proactively and independently in an ever changing
environment
I look forward to discussing how my talent, professionalism, and enthusiasm will add value
to your operation. Thank you for your consideration and look forward to speaking with you
soon.
Sincerely,
Darlene Seward
Enclosure: Resume

2. Darlene Seward
3704 Beau Vista Blvd
(780) 815-3244
Bonnyville, AB T9N 0C8
Email: d.seward.7@hotmail.com
Career Objective
I am looking to work in an environment where I am continuously challenged that provides the
potential for growth.
Personal Profile
I have a proven ability as being dependable, hard-working, and extremely organized. My strengths include
problem resolution, financial data, and multi-tasking. I enjoy working with people and can best be
described as friendly, honest, hardworking and very patient. In the past nine years I have worked as a
business assistant manager, customer relations coordinator, a sales representative, and a field
administrator. Solid working knowledge of Maximo software, IsolEra, VMS, Microsoft Office: Word 2010,
Excel 2010, Power Point, and Outlook
Work Experience
WJS Canada (Stelmaschuk and Associates Ltd.) – March 2016 - Current
Administrative Assistant 2 (Monday-Friday)
 Administrator for three offices…. St. Paul, Bonnyville and Cold Lake with 70 plus employee’s
to assist in day to day activities. My direct report is the manager for all three offices.
 Implement several new procedures. Create forms, spreadsheets and other means for these
procedures. (ex. Certificate tracking system; in/out board; medication tracking, expense
claim procedures, filing systems, reorganizing layout of all three offices for better function,
etc.)
 Coordinates and performs a range of staff and/or operational support activities for the
region/program group; serves as a liaison with other parts of the organization in the
resolution of day-to-day administrative and operational problems.
 Operates personal computer to compose and edit documents, reports and other materials from
notes or verbal direction, or from knowledge of established policies; may prepare, transcribe,
compose, type, edit, and distribute agendas and/or minutes of meetings.
 Schedules and coordinates meetings, events, interviews, appointments, and/or other similar
activities for senior management, which may include coordinating travel and lodging
arrangements.
 Prepares or assists with the preparation of scheduled and/or ad hoc statistical and narrative
reports; performs basic information gathering and analysis and/or forecasting, as specifically
directed.
 Assists management and staff in problem solving, project planning, and development and
execution of stated goals and objectives.
 Establishes, maintains, and updates files, databases, records, and/or other documents;
develops and maintains data, and performs routine analyses and calculations in the
processing of data for recurring internal reports.
 Requisitions supplies, printing, maintenance, and other services, as required.
 Leads and trains lower graded staff and/or student practicums, as required.
 Performs miscellaneous job-related duties as assigned.

3. WJS Canada (Stelmaschuk and Associates Ltd.)
Case Aid ( Weekends)
 The Case Aid worker will:
 Supervised visits with children and parent/(s).
 Assist families to develop parenting skills and practice.
 Maintain caseload(s) as assigned.
 Follow prescribed case management plans.
 Provide consultation information.
 Maintain accurate client file documentation and record of client activities.
 Maintain accurate program documentation.
 Abide by WJS policies and procedures.
 Contribute toward identification of personal staff development needs.
 Assist in evaluation of service deliverables and contribute information and recommendations for
improvements.
 Be familiar with the Child, Youth and Family Enhancement Act and Alberta Family and Social
Services policies and procedures as they relate to the Family Support Services Program.
 Represent WJS family support services in a professional manner with Alberta Family and Social
Services and the community.
Pengrowth Energy — Lindbergh SAGD Facility - July 2014 - Nov 2015
Administrative Assistant
 Ensure compliance with, and commitment to, Pengrowth's Health, Safety and Environment (HSE)
 Perform general administrative and clerical duties including the organization and maintenance of
the office file system; mail handling and distribution; stationary supplies and orders; update and
availability of company forms; maintenance of office equipment
 Perform basic production accounting duties as site administrator for Field Data Capture (FDC).
Respond to FDC questions from field staff, assist in providing daily production data
 Perform financial accounting duties. Code, input, distribute and approve incoming invoices for
payment. Follow up with vendors to clarify any invoice discrepancies
 Work with the accounting team to resolve any work flow or coding issues. Maintain constant
coding distribution lists. Work with operations to assist in identifying coding and or cost
distribution requirements
 Provide analysis and input of operational accounting information and codes and input all payables
and production volumes
 Perform vehicle management. Arrange insurance and registration of company vehicles, condition
checks and track mileage against lease terms
 Organize company sponsored meetings/events
 Coordinate company travel arrangements as required
 Maintain employee/contractor work schedules and vacations
 Monitor, troubleshoot and coordinate with head office maintenance of existing computer systems
 Support Field projects as required and perform other duties as delegated
 Able to present data clearly and concisely to field leadership in varying formats
 Demonstrated ability to multitask concurrent projects.

4. Darlene Seward (780)815-3244
Connacher Oil and Gas Limited - Jan 15, 2011 —July 2014
Field Administrator
 Processing service invoices in Maximo, Trouble shooting, conducting investigations, Providing PO's
to Vendors and giving support and training to staff members on how to use Maximo services
 Maintaining schedules, charter planes, and scheduling camp rooms for contractors and staff
members
 Maintaining excel spreadsheets on fuel logs, employee information, camp logs, and other related
issues
 Accounting procedures such as compiling weekly reports, visa reconciliation as well as prepare and
maintain month end procedures
 Preparing and presenting new hire packages to new staff and providing them with
paperwork assistance
 Playing an active role in the Emergency response plan
 Organizing social events and tours to work / camp site
 Filing, ordering office supplies, Purolator internal office mail
 Providing support to supervisors and coworkers
Tercier Motors - Bonnyville, AB June 2008 --Jan 2011
Assistant Business Manager
 Office Management
 Providing Customer Service and Problem Solving
 Completing Credit applications to a variety of banks for Finance contracts
 Month End Reports to GM and MDA, Public relations such as "Thank you" letters to customers
and follow-up
 Researching and maintaining knowledge on Current programs/rates and distributing the
information to our sales team
 Selling Life/Disability/Extended Warranties
 Lien Searches, Transfer of ownership
 Assist co-workers whenever needed
 Maintaining stock and inventory supply
 Filing documents
2

5. Darlene Seward (780)815-3244
TD Bank — Bonnyville, AB - July 2006 — June 2008
Customer Relations Coordinator
 Scheduling appointments
 Managing multiple phone lines
 Receiving payments on loans, mortgages and other bills
 Investigations and Problem Resolution
 Senior Combinations on Vaults for retrieval of cash
 Management of Safety Deposit Boxes
 Assisting teller's with overrides and problem solving
 Assisting all co-workers in their duties when needed
 Responsibilities with large sums of money and account balancing
 Filing documents and replenishing stock and inventory
TD Bank — Bonnyville, AB - Oct 2004 — July 2006
Customer Sales Representative
 Handling/Managing large sums of money and account balancing
 Receiving payments
 Filing documents
Education
CTC Train Canada Calgary, Alberta
Dec 19 & 20, 2012
Excel 2010 Level I & Ill Refresher course
Safety Buzz Ltd. Bonnyville, Alberta
May 2012
First A id 'A ' & CPR A ED
Keyin Technical College Carbonear, NL
Sept 1995 — Dec 1996
Information Technology Diploma
Courses include:
 Accounting (Paper based and Computerized)
 Word Perfect and Excel
 Data Entry
3

6. 4
Darlene Seward (780)815-3244
Volunteer Experience
December 2015
Louis Parish Hall Bonnyville AB
 Served Christmas Dinner to the less fortunate.
July 2007
Canada Day Parade Bonnyville AB
 Volunteered to bring long term care patients to watch the parade.
2001-2002
Pentecostal Church Hant's Hr. NL
Secretary/Treasurer
 Book keeping
 Reconciling bank statements
 Making bank deposits
References
Chris Salmon
Principle, Salmon and Partners
Phone: 403-973-6019
Joseph Byklum
Senior Maintenance Foreman - Pengrowth
Phone: 403-741-5974
Linda Coulombe
Field Administrator - Pengrowth
Phone: 780-812-6288