1. Geraldine Lacruz
940 Nandina Drive Phone (954) 661-5972 C
Weston, Florida 33327. E-mail: jorrojen@gmail.com
OBJECTIVES Highly organized individual with strong interpersonal skills seeking to secure a challenging and rewarding position as an
assistant manager, office manager or supervisor and to be part of reputed organization which provides a steady career
growth along with job satisfaction, challenges and give value contribution in the success of organization.
QUALIFICATIONS SUMMARY
 Well-developed experience in performing basic administrative tasks.
 Proven ability to work effectively and collaborate with people of various ages and cultures, ability to adapt the style of communication to meet the needs of
the audience.
 Extensive knowledge in planning and carrying out activities in an orderly fashion.
 Ability to prioritize tasks, use time in the best way possible and work within appropriate policy and procedures.
 Focused on achieving more-than-required results and developing skills and knowledge.
 Ability to take personal responsibility for own actions and for solving problems and issues that may arise.
 More than 10 years' management experience in organizational leadership and relationship building with clients and team members.
 A dynamic team leader; able to bring energy, enthusiasm, and humor to motivate team members to achieve potential and meet objectives.
 A highly organized manager and coach; able to quickly assess needs and provide tools to resolve difficulties, enhance learning, and improve performance.
EDUCATION
05/14 – 07/15 Director Credential CDA (Florida) Broward - Florida
Sheridan Technical College
06/14 – 01/15 Child Development Associate CDA (Florida & National) Broward - Florida
CDA Council
06/14 – 10/14 Florida Notary Services Broward - Florida
Notary
12/13 – 12/13 KidVision VPK Training Broward - Florida
24 Hours in Service – Online Curses
08/13 – 08/13 American Safety & Health Institute Broward - Florida
CPR, AED and Basic First Aid (Adult, Child and Infant)
08/13 – 08/13 Edu1st-Creating a Culture of Learning for the 21st
Century Broward - Florida
VESS Level 1 & 2
09/12 – 09/12 Edu1st-Creating a Culture of Learning for the 21st
Century Broward - Florida
Visible Thinking through Art
08/12 – 08/12 Edu1st-Creating a Culture of Learning for the 21st
Century Broward - Florida
Creating a Culture of Thinking and Learning
01/09 – 06/09 Broward Community College Broward - Florida
Preparation for General Contractor License
01/06 – 05/06 Miami Dade Community College Miami – Florida
Accredit Certified Adjuster - 520 License
04/03 – 06/03 MacFatter Technical Center Broward - Florida
Early Childhood Education/Early Childhood Professional Certificate (ECPC)
06/02 – 06/03 Broward Community College Broward - Florida
Construction Math and Terminology
05/01 – 08/01 Broward Community College Broward - Florida
Construction Math and Terminology
08/96 – 06/97 Santa Maria University Caracas - Venezuela
Project Management – Master Degree
07/89 – 06/95 Jose Maria Vargas University Caracas - Venezuela
Architect Degree.
WORK EXPERIENCE
02/16 – Present Yaneth Trujillo Medical Office Broward – Florida
Medical Billing & Coding Manager
o Responsible for handling the billing claims and resolves the denied claims.
o Prepare and distributed the customer's invoice and bills.
o Responsible for the analyzing, researching and resolving customer issue.
o Conducted the research and reconciliation on transaction.
o Manages the reconciliation of accounts receivable on daily basis.
o Responsible for the Medicaid billing utilizing EClinical Works software management system.
o Responsible for the interview, hire and train the medical billing clerk
o Oversee daily Billing Department functions, including medical coding, charge entry, claims, payment posting,
and reimbursement management.
o Examine patients’ encounter forms to verify diagnosis codes, and reconcile codes against services rendered.
o Accurately input procedure and diagnosis codes into billing software to generate invoices.
o Used electronic charge capture practices such as billing and account receivables (BAR) system and medical
billing clearinghouse accounts to submit codes and invoices on time.
o Follow up on past due invoices and delinquent accounts to reduce number of unpaid and outstanding balances.
o Document patient data and medical records, and perform routine medical record audits to comply with
insurance company requirements.
o Uphold and reinforce compliance with hospital policies and federal regulations such as HIPAA.

2. 04/14 – Present Tree Of Life Christian Academy Preschool Broward – Florida
General Manager
 PAYROLL Procedure: Payroll Handbook Process Payroll every 15th
and 30th
of each month, based on the Payroll
Calendar; Payroll is processed at schools using Procare software. For details visit the Payroll Procare Guide Some
important reminders to be included with reported payroll to HR:
 New hires (W-4, I-9, New Employee Form and support ID copies) Include new hires in system and assigns punch
card
 Create and maintain updated employee files
 Terminations (including de-activating in Procare and removing punch card)
 Holidays - keeps track of holidays, makes sure that settings are in place in system
 Payroll Changes: Name, Address, Salary Increases, Position Changes, etc. are all reported in a Payroll Change
Form that is sent to HR. Constantly updates the HR Worksheet (Excel file used to keep track of employees
information): - Vacations - keeps track of employee vacations and reports them in system - Sick Days,
Bereavement Leave, Jury Duty, etc. - keeps track and reports them in system - Keeps track of 90 day waiting period
and offers employee benefits.
 PETTY CASH Withdraw money for Petty Cash from the bank with the debit card. Keeps control of Petty Cash in a
locked and secure place where only the Office Manager, Assistant Director or Director have access Keeps receipts
for EVERY expense in an organized file Keeps log in Excel Worksheet of the expenses and balance of the Petty
Cash Account Sends a request to main office for Petty Cash money once the balance is low Amount of petty cash in
locked box should be equal to the balance on the worksheet
 ACCOUNTING Manages Ledger in Procare for every family account making sure tuition is charged properly Does
Billing Procedure on the first day of the month and/or week Charges families for Tuition and other expenses at the
beginning of the month or week. Keeps checks and money in a locked, secure place. Charges Tuition on the
families accounts. Check and batch POS Machine Procedures, keeps track of Account Aging making sure all
parents are paying on time Keeps track of late accounts, sends collection letters and charges late fees to those
accounts. See Delinquent Account Procedures Makes deposit reports DAILY to be deposited in the bank DAILY
Sends aging report every month to the owners.
 Create an organized naming system for each file Sort and clean folders once per month. This helps the overall
performance and speed of the PC. Support and Assistance to Directors: Track of ratios and classroom capacities
Track of teacher attendance and punctuality Helps control Overtime. Assists Director with VPK and Family Central
attendance and forms Keeps Director informed about enrollment, registrations, tours, waiting list, etc. Updates
school counts in Procare Organization of school files - children files, teacher files, general files (VPK, Health
records, and inspections) Assists in the writing, printing and emailing of Newsletters and Calendar for parents
Rollcalls lists.
 MONTHLY RESPONSABILITIES:VPK Attendance Is filled out correctly and signed by each parent, needs to
print the VPK attendance sheets to place for the parents to sign. Send VPK attendance and School Readiness to
Family Central Print extracurricular activities attendance on time Post Babysitting dates Keep track of sign up
parent’s lists for events Prints menus for the parents and to control lunch changes Keep track of the expiration of
the Blue and Yellow forms.
03/12 – 05/14 First Steps International Academy Preschool Broward - Florida
Office Manager
 Point man or attaining accreditation status for the school and visible thinking program
 Supervised & Support Technology Development
 Organized & Coordinated Customer Service, marketing, sales & PR
 Administrated the school website
 Directed the admissions process
 Oversaw the development of extra curriculum activities and new sports programs
 Coordinated in-service meetings and professional development for the school staff
 Served as a site team member for accreditation school visits
 Enforce school Policies and Procedure.
 Monitor and Report teachers work hours, absences, vacations and sick days to human resources department
 Control inventory, ordering and supplies
 Supervised the scheduling of teachers and student
 Performed and monitor procurement budget, petty cash and payroll duties as assigned
 Collection of school registrations and monthly tuitions.
 Evaluated faculty and staff job performance; Conducted staff professional development
 Achieved measurable success for students enrollment
 Assist Principal in the evaluation of instructional personnel
 Assume the responsibility for the development of the master schedule.
03/07 – Present GMB Consultants, Inc. Broward - Florida
 Estimating
 Mold estimates
 Project Coordinator.
 2D Architectural Drafter.
 3D Modeling and Render.
 Advisor of Public Adjuster in construction matters.
 Advisor of Lawyers in construction matters.
 Advisor of Insurance Appraiser in construction matters.
 Final Presentations.
 Building Supervisor.

3. 05/09 – 05/12 Morcate Consulting & Appraisal, Inc. Broward - Florida
Consultant/Advisor
 Estimating
 Mold estimates
 Advisor of Public Adjuster in construction matters.
 Advisor of Lawyers in construction matters
 Advisor of Insurance Appraisers in construction matters
06/03 – 02/07 Insurance Loss Adjusting Firm Broward - Florida
Manager Estimating Department.
 Estimating.
 Mold Estimates
 2D Architectural Drafter.
 Advisor of Public Adjuster in construction matters.
 Final Presentations.
 Estimator Supervisor.
04/03 – 02/04 VIP Kids Preschool Broward - Florida
Teacher assistant
02/94 –06/00 Alcaldia de Chacao – Ingeneria Municipal Caracas - Venezuela
Chief Engineer 3 (Building & Zoning Dept.)
 2D Architectural Drafter.
 3D Modeling.
 Building Supervisor.
01/92 –01/94 CADE – Engineering & Construction Caracas -Venezuela
 Estimating

SKILLS Microsoft Office 2011
Microsoft Excel
Procare
Time Force
Podio
Familink
Auto - CAD.
Vizio - Microsoft
Xactimate
Project Coordination.
Intregra Claims Project Presentations
Quickbooks E-Clinical Works
Fluent in Spanish Emdeon
Fluent English ICD-9 and ICD-10 Coding
CORE QUALIFICATION ICD-9 and ICD-10 Coding
HMOs and Medicare
Operations Management
Quality Assurance and Auditing
CPT and HCPCS Coding
Medical Billing
Medical Records Management
Patient Confidentiality