1. Fe J. LaTona
Phone: 585.880.6814 Email: latonafe@yahoo.com
Objective
To obtain a challenging position within the medical field where I am able to utilize my skills and knowledge, with
the ability to grow.
Summary of Qualifications
 Works collaboratively with Manager to ensure monthly/quarterly reporting.
 Collaboratively with Manager, responsible for departmental orientation/precepting oversight for new non-
provider staff and may assist the manager with preparations for the ongoing and annual performance
appraisals of the non-provider staff.
 Schedules patient appointments efficiently and pleasantly and schedules patient’s appointment with
hospital services and certain other health-related services as necessary.
 Answer telephones,screen calls, forward to appropriate personnel. Take messages and provide information.
 Checks in and out patients,schedules follow-up appointments.Arranges tests /referrals as ordered by
provider.
 Obtains referrals/updates from Insurances; verifies Insurances coverage and copays using web based
programs.
 Prepares patient medical record for visit by verifying that all materials necessary for visit are present and in
order.
 Collects appropriate fees from patients and completes cash reconciliation daily.
 Retrieves and refiles patient medical records including electronic filing of correspondence,laboratory and
x-ray reports, etc as requested by providers.
 Prepares outgoing mail; makes copies as necessary.Process and distribute incoming mail to the appropriate
person.
 Performs accurate charge entry function in accordance with office protocol.
 Promotes expertise, provides additional support and mentors/trains Medical Secretary I.
 Helps to ensure that the annual mandatory in-services are completed by all staff.
 In the absence of the Manager: Maintains/assists office staffing schedules and provides a procedure for
covering absences,including floating of internal staff, usage of per diem and/ortemps, and sharing staff
between offices.
 Provide support to the Managerfor accurate completion and timely submission of departmental time
sheets/payrollactivities.
 Attends and/orparticipates in documented monthly meetings; including developing an agenda for staff
meetings and disseminating information to office staff.
 Assists with oversight of departmental office supplies within budget.
 Performs all functions of medical secretary when necessary.Assumes leadership role in the practice
manager absence.
 Maintains up-to-date knowledge of, and ensure compliance with, all internal and external regulator and
third party payor requirements, policies and procedures,if applicable.
 Reviews/Inputs data of all office charges, including ICD10-CM diagnosis coding of encounterforms where
applicable.
Employment
Rochester Regional Health, Unity Pediatrics 3/2010 – present
Practice Coordinator/Medical Secretary II
Pain Interventions Rochester, NY 10/2004 – 3/2010
Medical Secretary
Education
A.A.S. Medical Administrative / Executive Assistant and Medical Secretary
Rochester Business Institute,Rochester, New York GPA: 3.50