1. JULIET A. VIERS
13391 Hiddendale Lane ~ Ballwin, MO 63021
Phone: 314-378-7854 Email: javiers2016@aol.com
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PROFILE
Medical Sales Professional with over 25 years’ experience in healthcare marketing and sales as well as office administration
within the healthcare industry. Bachelor of Science in Education. Experience in marketing to a wide spectrum of physicians
as well as workers’ compensation physicians, insurance companies and employers.
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PROFESSIONAL EXPERIENCE
SSM Physical Therapy / SSM Work Health – St. Louis, Missouri 2014 – December 2015
Business Development Manager - Work Health division and Workers’ Compensation Physical Therapy division
Created new relationships and maintained existing relationships with insurance companies, employers, third party
administrators and workers’ compensation focused physicians. Worked independently reporting directly to Vice President of
Outpatient Operations.
• Responsible for selling all aspects of the 2 SSM Work Health clinics to employers in and around the St. Louis area.
• Signed on 6 new companies, helped facilitate Post Offer Employment Testing for companies through SSM PT, in
process of signing several companies to transfer business to SSM Work Health
• Met with employers. Assessed needs and set up protocols for occupational medicine injury care and employers
services
• Organized relationship building between SSM Work Health physicians and other physicians in the area
• Analyzed data to create target list, maintenance list and new business list
• Attended work comp conferences in and out of town to promote SSM Work Health in conjunction with SSM PT
• Responsible for increasing employer based workers’ compensation referrals for 45 SSM Physical Therapy clinics
• Responsible for selling to decision makers such as human resource directors and safety managers in companies in
and around the St. Louis area.
• Analyzed data weekly and monthly to achieve budgeted goals. Increased revenue generating business
by 20%
• 2014 Q4, company was at 89% of budget. 2015 Q1, Q2, Q3 each over 100% of budget
• Organized spring and fall workers’ compensation seminars for over 100 attendees.
• Provided opportunities for staff to meet and work with employers and insurers.
St. Louis Physical Therapy – Chesterfield, Missouri 2010 - 2013
Marketing and Sales Director for Physical Therapy Services
Created new relationships and maintained existing relationships with orthopedic surgeons, physicians in internal medicine,
pain management, family practice, dentists, oral surgeons, rheumatologists, physiatrists, and pediatricians.
Reported to 2 owners and clinic directors of 5 facilities. Drove revenue growth and gained market share. Expanded to 5
clinics.
• Prepared weekly data report examining referral trends. Increased revenue generating referrals by 25%.
• Assisted in the opening of fourth clinic in June 2010. Marketed clinic to physicians in the area.
• Assisted in the opening of fifth clinic in December 2011. Marketed clinic to physicians in the area.
• Responsible for all aspects of marketing physical therapy to 100+ physicians
• Examined data and prepared quarterly marketing report presented to clinic managers and owners.
• Organized lunch meetings between physicians and clinicians.
• Created marketing materials for distribution to physicians for TMJ, Arthritis, Pediatric Therapy and Breast Cancer
Rehabilitation
• Attended work comp conferences in town and out of town to promote St. Louis Physical Therapy.
2. MedSource of St. Louis – St. Louis, Missouri 2009 – 2010
Office Manager / Workers Compensation Marketing and Sales
Managed 7 employees
• Took on the task of organizing and completing the Medicare Accreditation process.
• Resolved problems within office communication and conflict resolution; provided excellent customer service.
• Handled all aspects of communication with case managers, adjustors and employers.
• Assisted with preparation and handling of surgical trays.
Metropolitan Orthopedics – St. Louis, Missouri 2005 - 2009
Director of Marketing/Sales of Workers’ Compensation Relations for Orthopedic Surgery Practice/Office Manager in
2008
Managed 17 employees; responsible for driving revenue.
• Responsible for marketing the orthopedic practice to referring physicians ie: internal medicine, occupational
medicine and workers’ compensation managers.
• Handled all aspects of communication with case managers, adjustors and employers and attended work comp
conferences.
• Created all marketing handouts and ordered promotional items.
• Responsible for delivery of DME provided by our office to Missouri Baptist Medical Center and Olive Surgery
Center.
• Help with organization of paperwork, office communication, collection of copayments and customer service.
• Set meetings for physicians to meet with workers’ compensation managers and scheduled physicians to speak
• Resolved office issues, communication, and conflict resolution.
• Responsible for collection of time sheets and processing of payroll
• Responsible for annual performance appraisals and organization of vacation requests.
HEALTHSOUTH Rehabilitation Corporation 2002 – 2005
Sales / Interactive Metronome
• Responsible for marketing all aspects of HealthSouth to physicians and workers’ compensation managers.
• Trained and completed certification for Interactive Metronome; a computer based program developed to help ADD
and ADHD children and adults.
Field Liaison, Patient Education Coordinator, eBusiness and Internet Operations
• Responsible for pilot program of healthsouth.com in the St. Louis area.
• Personally expanded program from 2 to 7 clinics.
• Educated clinicians and patients on web site benefits.
Arthritis Foundation – Eastern Missouri Chapter 2000 - 2002
Manager, Marketing and Corporate Development
• Marketed all aspects of Chapter office to large employers in the St. Louis Metropolitan area, soliciting
partnerships for donations to the Arthritis Foundation
• Worked with media regarding press releases, media alerts and news stories.
• Assisted with fundraisers and chaired the Staff Awareness Committee
• Organized and ran the annual Golf Tournament several years in a row obtaining teams and sponsors.
• Created and published the quarterly newsletter
HEALTHSOUTH Rehabilitation Corporation 1988 - 2000
Patient Registration / Billing Clerk / Scheduling Coordinator
Front Desk Manager / Administrative Assistant / Marketing Coordinator
Part-Time Employment: CBS Radio / KEZK 102.5 (1995- 2012)
On Air Personality, Weekend shift
EDUCATION
3. Bachelor of Science in Education--Southwest Missouri State University, Springfield, Missouri