1. S U Z A N N E H A R R I S , R N
4088 Ashton Club Drive, Lake Wales,FL 33859 Home 863-325-9851 cell 863-232-9435
SUMMARY OF QUALIFICATIONS
My desire to continue my career in the clinical practice of nursing is based on my
experience of satisfaction in assisting people to achieve their best health and lifestyle
according to their abilities. My experience is unique in the combination of clinical
and business development in healthcare. I enjoy any position that makes the best
use of my skills in relationship building and seeks positive results from specific and
creative goal setting.
EXPERIENCE
7/2008- present Hope Hospice and Community Services
Care Resource Nurse
Responsible for assessment and admission process for all patients in Polk
County. Responsible for building referrals through relationships with
hospitals, assisted living facilities, nursing homes and physicians
9/2009 Transferred to Facilities Case Manager responsible for case
management in 10 Assisted Living and Skilled Nursing Facilites for hospice
patients. Responsible for increasing referrals by establishing and maintaining
professional relationships with facility management staff.
7/31/2006-5/30/2008 Hyrian, LLC
Sourcing Associate
Sourcing of Advanced Nurse Practitioner and RN candidates for national
leader in healthcare industry.
Responsible for sourcing hard to find candidates including development of
sourcing plan, implementation of plan and maintaining hiring metrics as
required.
Representing client at national conferences as recruiting representative.
Maintain relationships with candidates while actively sourcing for up to forty
positions.
3/01/2004-1/18/2006 Progressive Nursing Staffers Atlanta, GA
Branch Director
Recruitment and placement of nurses in Atlanta area.
Turned negative net income into positive net profit and added eleven new
hospital clients.
Fully responsible for profit and loss, all sales and marketing, hiring of RN’s,
training and management of office staff.
Position was eliminated in all local branches to increase profitability.
Responsibilities were re-distributed to national and regional directors.
2. 1/01/2001 – 12/31/2007 Island Resource Group, Inc.
Owner
Recruitment of physicians for permanent placement nationwide. Focus on
psychiatrists but also placed other specialists. Member of Alliance of Medical
Recruiters and enjoyed “repeat clients”. Recruited by Progressive Nursing-continued
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part time with IRG.
10/2000-11/2001 Locum Tenens.com
Physician Recruiter, Psychiatry Division
Covered 23 states and generated 21 new physicians who worked locum
tenens contracts for the first time. Maintained gross profit of 33%. Left to
start own physician permanent placement company.
10/99-10/2000 Management Search International (MSI)
Physician Recruiter for locum tenens
Recruited by former manager at MDA to join his staff at MSI. As only
physician recruiter produced 40% of division revenue. Due to dramatic
increase in cost of malpractice insurance, company decided to only place
Para-professional healthcare personnel.
10/1995-10/1999 Medical Doctor Associates ( MDA)
Recruiter
Recruiter of physicians for nationwide Locum Tenens contracts.
Selected to be first recruiter for new Allied Health Group division.
Negotiated national contracts and developed national practitioner data base
for Nurse Practitioners and Physician Assistants. Achieved annual revenue
of 2.5 million in second year.
Left to re-join manager at MSI expecting greater opportunities.
1993-1995 Central Health Services Atlanta, GA
Associate Director of Public Awareness
Responsible for managing and training RN sales staff for twenty-four (24)
home health agencies throughout north Georgia.
3. Created marketing plans and training, which resulted in company wide
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referral increase of 46% in 1994.
Communicated directly with VP of Operations and Director of Public
Awareness to recommend strategies and report ongoing market analysis.
Conducted monthly training meetings for over thirty (30) employees.
Coached six (6) high performance teams on monthly basis to develop area
specific strategies.
Position eliminated as company trimmed staff in order to sell company. CHS
was sold to Columbia and is now part of Amedysis.
6/1991-4/1993 Kimberly Quality Care
Atlanta Branch Manager
Awarded thirty new facility contracts which provided 42% revenue in 1992.
Transformed small, marginally successful office into consistent performer in
top ten KQC offices for shift count.
Recruited seventy seven RN’s in six months.
Managed sales for Atlanta and Birmingham, AL markets.
Lead agency to new position of respect and profitability in Atlanta market.
Maintained receivables of twenty eight days, best record in company.
Exceeded revenue plan for 1991 with 167% of goal and 128% of gross
profit plan.
Was recruited by Central Health Services for management position.
4/1985-5-1991 Nurses Incorporated (Nurses, Inc.)
Administrator and Director of Nursing
Increased hospital/nursing home client base from 30 to 130 facilities.
Performed all sales activities, advertising and contract proposals. Interviewed
all RN’s for hire and counseling as needed.
Increased sales revenue from $841,000 to over $4 million.
Initiated and developed high-tech Home Care Division which generated
over $1 million in revenue first year.
Personally collected over $100,000 in past due revenue.
Was recruited by Kimberly Quality Care. NI had been sold and management
changes did not appear favorable for growth.
4. 4
EDUCATION
RN Re-entry Program, Kennesaw University, July 2002
Bachelor of Science in Health Administration, College of St. Francis, 1988
R.N. Diploma, St. Joseph’s Infirmary and Georgia State University .
CLINICAL EXPERIENCE
Hope Hospice 7/2007- admission assessments and case management of
hospice patients in both facility and home environments.
North Fulton Regional Hospital- staff nurse Telemetry, acute rehabilitation
8/8/2002-4/18/2004
Maryland General Hospital-Coronary Care 1980-1985
City of Baltimore-STIP program-faculty in LPN program 1979-1983
Visiting Nurse Association-Home Health nurse 1975-1977
Northside Hospital-Coronary Care Unit 1971-1973
Crawford W. Long Hospital-Intensive Care Unit/Coronary Care
Unit 1968-1971