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S U Z A N N E H A R R I S , R N 
4088 Ashton Club Drive, Lake Wales,FL 33859 Home 863-325-9851 cell 863-232-9435 
SUMMARY OF QUALIFICATIONS 
My desire to continue my career in the clinical practice of nursing is based on my 
experience of satisfaction in assisting people to achieve their best health and lifestyle 
according to their abilities. My experience is unique in the combination of clinical 
and business development in healthcare. I enjoy any position that makes the best 
use of my skills in relationship building and seeks positive results from specific and 
creative goal setting. 
EXPERIENCE 
7/2008- present Hope Hospice and Community Services 
Care Resource Nurse 
 Responsible for assessment and admission process for all patients in Polk 
County. Responsible for building referrals through relationships with 
hospitals, assisted living facilities, nursing homes and physicians 
 9/2009 Transferred to Facilities Case Manager responsible for case 
management in 10 Assisted Living and Skilled Nursing Facilites for hospice 
patients. Responsible for increasing referrals by establishing and maintaining 
professional relationships with facility management staff. 
7/31/2006-5/30/2008 Hyrian, LLC 
Sourcing Associate 
 Sourcing of Advanced Nurse Practitioner and RN candidates for national 
leader in healthcare industry. 
 Responsible for sourcing hard to find candidates including development of 
sourcing plan, implementation of plan and maintaining hiring metrics as 
required. 
 Representing client at national conferences as recruiting representative. 
 Maintain relationships with candidates while actively sourcing for up to forty 
positions. 
3/01/2004-1/18/2006 Progressive Nursing Staffers Atlanta, GA 
Branch Director 
 Recruitment and placement of nurses in Atlanta area. 
 Turned negative net income into positive net profit and added eleven new 
hospital clients. 
 Fully responsible for profit and loss, all sales and marketing, hiring of RN’s, 
training and management of office staff. 
Position was eliminated in all local branches to increase profitability. 
Responsibilities were re-distributed to national and regional directors.
1/01/2001 – 12/31/2007 Island Resource Group, Inc. 
Owner 
 Recruitment of physicians for permanent placement nationwide. Focus on 
psychiatrists but also placed other specialists. Member of Alliance of Medical 
Recruiters and enjoyed “repeat clients”. Recruited by Progressive Nursing-continued 
2 
part time with IRG. 
10/2000-11/2001 Locum Tenens.com 
Physician Recruiter, Psychiatry Division 
 Covered 23 states and generated 21 new physicians who worked locum 
tenens contracts for the first time. Maintained gross profit of 33%. Left to 
start own physician permanent placement company. 
10/99-10/2000 Management Search International (MSI) 
Physician Recruiter for locum tenens 
 Recruited by former manager at MDA to join his staff at MSI. As only 
physician recruiter produced 40% of division revenue. Due to dramatic 
increase in cost of malpractice insurance, company decided to only place 
Para-professional healthcare personnel. 
10/1995-10/1999 Medical Doctor Associates ( MDA) 
Recruiter 
 Recruiter of physicians for nationwide Locum Tenens contracts. 
 Selected to be first recruiter for new Allied Health Group division. 
 Negotiated national contracts and developed national practitioner data base 
for Nurse Practitioners and Physician Assistants. Achieved annual revenue 
of 2.5 million in second year. 
Left to re-join manager at MSI expecting greater opportunities. 
1993-1995 Central Health Services Atlanta, GA 
Associate Director of Public Awareness 
 Responsible for managing and training RN sales staff for twenty-four (24) 
home health agencies throughout north Georgia.
 Created marketing plans and training, which resulted in company wide 
3 
referral increase of 46% in 1994. 
 Communicated directly with VP of Operations and Director of Public 
Awareness to recommend strategies and report ongoing market analysis. 
 Conducted monthly training meetings for over thirty (30) employees. 
 Coached six (6) high performance teams on monthly basis to develop area 
specific strategies. 
Position eliminated as company trimmed staff in order to sell company. CHS 
was sold to Columbia and is now part of Amedysis. 
6/1991-4/1993 Kimberly Quality Care 
Atlanta Branch Manager 
 Awarded thirty new facility contracts which provided 42% revenue in 1992. 
 Transformed small, marginally successful office into consistent performer in 
top ten KQC offices for shift count. 
 Recruited seventy seven RN’s in six months. 
 Managed sales for Atlanta and Birmingham, AL markets. 
 Lead agency to new position of respect and profitability in Atlanta market. 
 Maintained receivables of twenty eight days, best record in company. 
 Exceeded revenue plan for 1991 with 167% of goal and 128% of gross 
profit plan. 
Was recruited by Central Health Services for management position. 
4/1985-5-1991 Nurses Incorporated (Nurses, Inc.) 
Administrator and Director of Nursing 
 Increased hospital/nursing home client base from 30 to 130 facilities. 
Performed all sales activities, advertising and contract proposals. Interviewed 
all RN’s for hire and counseling as needed. 
 Increased sales revenue from $841,000 to over $4 million. 
 Initiated and developed high-tech Home Care Division which generated 
over $1 million in revenue first year. 
 Personally collected over $100,000 in past due revenue. 
Was recruited by Kimberly Quality Care. NI had been sold and management 
changes did not appear favorable for growth.
4 
EDUCATION 
 RN Re-entry Program, Kennesaw University, July 2002 
 Bachelor of Science in Health Administration, College of St. Francis, 1988 
 R.N. Diploma, St. Joseph’s Infirmary and Georgia State University . 
CLINICAL EXPERIENCE 
 Hope Hospice 7/2007- admission assessments and case management of 
hospice patients in both facility and home environments. 
 North Fulton Regional Hospital- staff nurse Telemetry, acute rehabilitation 
8/8/2002-4/18/2004 
 Maryland General Hospital-Coronary Care 1980-1985 
 City of Baltimore-STIP program-faculty in LPN program 1979-1983 
 Visiting Nurse Association-Home Health nurse 1975-1977 
 Northside Hospital-Coronary Care Unit 1971-1973 
 Crawford W. Long Hospital-Intensive Care Unit/Coronary Care 
Unit 1968-1971

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Suzanne Harris Resume

  • 1. S U Z A N N E H A R R I S , R N 4088 Ashton Club Drive, Lake Wales,FL 33859 Home 863-325-9851 cell 863-232-9435 SUMMARY OF QUALIFICATIONS My desire to continue my career in the clinical practice of nursing is based on my experience of satisfaction in assisting people to achieve their best health and lifestyle according to their abilities. My experience is unique in the combination of clinical and business development in healthcare. I enjoy any position that makes the best use of my skills in relationship building and seeks positive results from specific and creative goal setting. EXPERIENCE 7/2008- present Hope Hospice and Community Services Care Resource Nurse  Responsible for assessment and admission process for all patients in Polk County. Responsible for building referrals through relationships with hospitals, assisted living facilities, nursing homes and physicians  9/2009 Transferred to Facilities Case Manager responsible for case management in 10 Assisted Living and Skilled Nursing Facilites for hospice patients. Responsible for increasing referrals by establishing and maintaining professional relationships with facility management staff. 7/31/2006-5/30/2008 Hyrian, LLC Sourcing Associate  Sourcing of Advanced Nurse Practitioner and RN candidates for national leader in healthcare industry.  Responsible for sourcing hard to find candidates including development of sourcing plan, implementation of plan and maintaining hiring metrics as required.  Representing client at national conferences as recruiting representative.  Maintain relationships with candidates while actively sourcing for up to forty positions. 3/01/2004-1/18/2006 Progressive Nursing Staffers Atlanta, GA Branch Director  Recruitment and placement of nurses in Atlanta area.  Turned negative net income into positive net profit and added eleven new hospital clients.  Fully responsible for profit and loss, all sales and marketing, hiring of RN’s, training and management of office staff. Position was eliminated in all local branches to increase profitability. Responsibilities were re-distributed to national and regional directors.
  • 2. 1/01/2001 – 12/31/2007 Island Resource Group, Inc. Owner  Recruitment of physicians for permanent placement nationwide. Focus on psychiatrists but also placed other specialists. Member of Alliance of Medical Recruiters and enjoyed “repeat clients”. Recruited by Progressive Nursing-continued 2 part time with IRG. 10/2000-11/2001 Locum Tenens.com Physician Recruiter, Psychiatry Division  Covered 23 states and generated 21 new physicians who worked locum tenens contracts for the first time. Maintained gross profit of 33%. Left to start own physician permanent placement company. 10/99-10/2000 Management Search International (MSI) Physician Recruiter for locum tenens  Recruited by former manager at MDA to join his staff at MSI. As only physician recruiter produced 40% of division revenue. Due to dramatic increase in cost of malpractice insurance, company decided to only place Para-professional healthcare personnel. 10/1995-10/1999 Medical Doctor Associates ( MDA) Recruiter  Recruiter of physicians for nationwide Locum Tenens contracts.  Selected to be first recruiter for new Allied Health Group division.  Negotiated national contracts and developed national practitioner data base for Nurse Practitioners and Physician Assistants. Achieved annual revenue of 2.5 million in second year. Left to re-join manager at MSI expecting greater opportunities. 1993-1995 Central Health Services Atlanta, GA Associate Director of Public Awareness  Responsible for managing and training RN sales staff for twenty-four (24) home health agencies throughout north Georgia.
  • 3.  Created marketing plans and training, which resulted in company wide 3 referral increase of 46% in 1994.  Communicated directly with VP of Operations and Director of Public Awareness to recommend strategies and report ongoing market analysis.  Conducted monthly training meetings for over thirty (30) employees.  Coached six (6) high performance teams on monthly basis to develop area specific strategies. Position eliminated as company trimmed staff in order to sell company. CHS was sold to Columbia and is now part of Amedysis. 6/1991-4/1993 Kimberly Quality Care Atlanta Branch Manager  Awarded thirty new facility contracts which provided 42% revenue in 1992.  Transformed small, marginally successful office into consistent performer in top ten KQC offices for shift count.  Recruited seventy seven RN’s in six months.  Managed sales for Atlanta and Birmingham, AL markets.  Lead agency to new position of respect and profitability in Atlanta market.  Maintained receivables of twenty eight days, best record in company.  Exceeded revenue plan for 1991 with 167% of goal and 128% of gross profit plan. Was recruited by Central Health Services for management position. 4/1985-5-1991 Nurses Incorporated (Nurses, Inc.) Administrator and Director of Nursing  Increased hospital/nursing home client base from 30 to 130 facilities. Performed all sales activities, advertising and contract proposals. Interviewed all RN’s for hire and counseling as needed.  Increased sales revenue from $841,000 to over $4 million.  Initiated and developed high-tech Home Care Division which generated over $1 million in revenue first year.  Personally collected over $100,000 in past due revenue. Was recruited by Kimberly Quality Care. NI had been sold and management changes did not appear favorable for growth.
  • 4. 4 EDUCATION  RN Re-entry Program, Kennesaw University, July 2002  Bachelor of Science in Health Administration, College of St. Francis, 1988  R.N. Diploma, St. Joseph’s Infirmary and Georgia State University . CLINICAL EXPERIENCE  Hope Hospice 7/2007- admission assessments and case management of hospice patients in both facility and home environments.  North Fulton Regional Hospital- staff nurse Telemetry, acute rehabilitation 8/8/2002-4/18/2004  Maryland General Hospital-Coronary Care 1980-1985  City of Baltimore-STIP program-faculty in LPN program 1979-1983  Visiting Nurse Association-Home Health nurse 1975-1977  Northside Hospital-Coronary Care Unit 1971-1973  Crawford W. Long Hospital-Intensive Care Unit/Coronary Care Unit 1968-1971