1. CA R O L A . HE U B A C H , R N
105 E. 73rd Street, Indianapolis, IN 46240  (317)441-4767  caheubach@yahoo.com
Diversified Healthcare Professional
LICENSED RN  SUCCESSFUL SMALL BUSINESS OWNER  SALES AND MARKETING
P R O F I L E
 Technically competent professional well acquainted with the needs of business.
 Strong business acumen with ability to make the sale a win-winfor the target audience.
 Sound judgment; able to make accurate health-related and business decisions quickly.
 Advocatefor clients in all areas of care.
 Previousinternal expert in Medicare, Medicaid, JCAHOregulations and compliance.
 Accomplished administrator of health information system development, conversion, system
planning and staff training. Oversaw MIS conversionfrom INFOMEDto HBOC PathwaysHome Care
and implementation of a new Clinical Documentation System for clinicalfield staff.
 Able to oversee monies, ie., Managed disbursement of United Way Funds to indigent patient
population
P R O F E S S I O N A L E X P E R I E N C E
Heal Thyself & Co., Indianapolis, IN, 6/2004 – 2/2016
Co-Owner and Healthcare Consultant
 Cofounded this wellness center and managed all business administration functions including payroll, staffing,
marketing, business development, email blasts on healthcare issues, etc.
 Provide Senior Advocacy/ RN consulting as required and indicated.
 Recruit, select and train employees.
 Developed initial business plan for the company and secured funding from the Small Business Administration
(SBA) and a retail bank. Opened for business June 2004.
Clarian Health (now Indiana University Health), HMS Division, Indianapolis, IN, 5/2001 – 10/2003
RemoteTriage Nurse
 Remotely triaged phone calls from physicians’ offices, emergency rooms and other healthcare arenas.
Determined severity of symptoms and triaged to appropriate level of care.
 Addressed pediatric, obstetric/gynecologic, geriatric, psychiatric and adult health issues.
 Quickly made accurate, independent decisions.
Medshares/Soleus Homecare, Indianapolis, IN, 7/1998 – 7/2001
Account Executive for Marketing/Sales
 Marketed the company’s services to physician offices, assisted living facilities, hospitals, long-term care
facilities and senior groups. Charged with increasing referrals for homecare services; succeeded in tripling
incoming referrals each month for 13 consecutive months.
 Provided extensive community education regarding Homecare Regulations, services, and coverage criteria in
central Indiana as well as Terre Haute, IN.
 Served as clinical liaisonfor outside referring entities, patients and families and internal clinical management
and field staff.
 Supplied administrative oversight for parent and branch offices in the absence of the Administrator.

2. Carol Heubach, RN (Continued)
 Proficiently managed payroll, strategic planning, weekly volume reports and external regulatory reports as
required by the State.
 Collaborated with Regional and Corporate sales teams to establish annual marketing plans
Professional Experience, continued…
Additional Professional Experience
Visiting Nurse Service, Inc.(10 years total at VNS, Inc.,which is a non-profitorganization serving the
healthcare needs of clients in multiple counties in Indiana. All 4 positions below were at VNS)
1. Director of Internal Case Management, Visiting Nurse Service, Inc.
2. Director of Nursing, Traditional Services, Visiting Nurse Service, Inc.
3. Director of Home Care Services, Visiting Nurse Service, Inc.
4. Home Health Care Registered Nurse--home visits done in various service areas
RN, Pulmonary Intensive Care Unit, Indiana University Hospital (2 years)
E D U C A T I O N A N D L I C E N S U R E
Bachelor of Science in Nursing, Indiana University School of Nursing, Indianapolis, IN
Graduated Sigma Theta Tau
Licensure
Indiana License: 28100000A
A D D I T I O N A L I N F O R M A T I O N
Served on Indiana Association for Home Care and Hospice Regulatory Committee
Contributor withthe Indiana State Department of Health (ISDOH) Liaison Committee