1. Julie L. Ryan
313 Stone Valley Crossing Canton, Georgia 30114 (770) 345-8885-H (704) 999-1358-C
Email: j2a2ryan@aol.com
SUMMARY: Business Management, Medical, Administrative Coordinator, Grocery Store Department
Management and Training Consultant. Related Experience includes: Appointments, Scheduling, Coding,
Personal interactions/communications with patients and their families and physicians and/or nurses and
all supplementary medical personnel.
PROFESSIONAL SKILLS: iPad, Android Tablet/Interface, Mac, Microsoft Office, Internet,Outlook,
OneNote,Windows10, Desktop Publishing, Kronos Time and attendance systems.
EXPERIENCE:
J Ryan’s Roadshow Bistro: 2014-Present
Self-Owned Catering Business. Gourmet, Organic Sandwiches, Healthy Side Items.
Customer Service Specialist
Target, Canton, GA October 2015 – January 2016
Cashier, Customer Service and Assistance
• Interaction with customers assisting in any way to provide expedient, pleasant and
accurate shopping experience.
• Currency balancing and credit assistance.
• Upselling and increasing revenues.
• Exceptional Customer Service Skills. Outstanding rapport with customers. Proficiency in
Written and Oral communication skills.
Teaching
Marietta City, Cobb and Cherokee County Schools February 2002-February 2013
Certified Substitute Teacher, Supply Teacher and Long-Term assignment Educator
Administration, Human Resources
Genuine Parts Company, Atlanta, Georgia November 1998-December 2001
Human Resources Administrator/Administrative Assistant
• Liaison to Executive Managers and HR Managers throughout N. America.
2. • Communications/Problems/Resolutions in all areas of HR, Payroll and Benefits.
• Creating spreadsheets, collection, updating and tracking of payroll and benefit-related data.
• Extensive use of Microsoft Office, MS Windows, Apple and Mac, PeopleSoft and Kronos Time
Attendance Systems to manage records for over 30,000 employees and stakeholders.
LifeLink of Georgia, Atlanta, Georgia January 1996-December 1998
Medical Secretary
• Secretary to 10 or more Registered Nurses and several Medical Supervisors in an
Organ/Tissue procurement organization.
• Experience with Medical Terminology and interfacing with Medical Professionals.
• Daily Medical Transcription.
• Responsible for updating databases.
• Generated letters and documentation on computer to families, physicians and hospital staff
members.
• Handled incoming/outgoing calls/ media-network communication throughout system.
Management and Supervision
Publix Supermarkets: Atlanta, Georgia September 1992-August 1996
July 2003-March2004
Assistant Department Manager: Seafood
• Responsible for Management Operations, including training of Regional and District managers,
bookkeeping/accounting for a rapidly expanding company.
• Daily Ordering, Quality Control and Merchandising of product.
• Consistently maintained Upward Sales Trends, Profit margins and Increased client base.
• Streamlining inventories and cut costs for departmental bottom line.
• Awarded numerous Customer Services awards.
EDUCATION: Shorter University GPA: 3.04
Rome and Atlanta, Georgia Graduated 2002: Bachelor of Science, Business Administration
Volunteer Work: Habitat for Humanity, Clifton Rd. Homeless Shelter, Hosea Feed the Hungry, Clark Howard’s Christmas Kids, March of
Dimes, Reading coach at Dekalb County schools.