1. Joel Sanchez
Stanhope, NJ 07874
(973) 703-6697
Sanchez.Joel@live.com
Highly motivated, outgoing, energetic, and charismatic professional dedicated to
providing great customer service and satisfaction.
Professional Experience
Norwegian Cruise Line: Miami, FL 2011-present
Cruise Director, 09/2013-present
• Report directly to the Hotel Director and assist with the overall hotel operation
along with the Food & Beverage Director and Assistant Hotel Director.
• Head of the entertainment department onboard consisting of 160 team members.
• Responsible for the conception, refinement, and implementation of entertainment,
recreational, and social activities for vessels consisting of up to 5,000 guests.
• Coordinate with division heads to ensure an efficient operational flow.
• Event management and planning for functions, special events, and holidays.
• Review and edit daily newsletter to ensure proper grammar and accurate
information is being printed.
• Ensure the department is in compliance with Standard Operating Procedures, and
Safety and Environmental Managements Systems.
• Forecasting and controlling of the entertainment and cruise programs budgets that
can exceed $500,000 dollars and include inventory, supplies, equipment,
maintenance, and repairs.
• Effectively perform in the capacity of Master of Ceremonies by making daily
announcements, host theater shows and game shows, and record daily TV shows.
• Recent accomplishments include taking 1st
place ranking in entertainment for the
year of 2014 on the Getaway, and Norwegian being named #1 in entertainment in
the Cruise Line industry. Was also selected to host the party at the largest annual
Cruise Line Sales convention, Cruise3Sixty / Cruise 360.
Assistant Cruise Director, 12/2011-09/2013
• Assist the Cruise Director in facilitating the entertainment program.
• Schedule and supervise a team of Cruise Staff and Recreational Staff ensuring all
duties are fulfilled.
• Run successful Bingo programs to ensure budgets are met and/or exceeded.
Cruise Staff, 10/2011-12/2011
• Run daily events as scheduled including trivia, game shows, dance classes, and
parties.
Aerotek Staffing: Jersey City, NJ 2009-2011
Account Manager, 12/10-09/11
• Identify and develop new accounts in targeted sales territory through high volume
of cold calls, meetings, leads, and referrals.
• Conduct customer analysis in order to provide appropriate staffing solutions to
support business operations.
• Sell Aerotek services and engage in contract and pricing negotiations
• Maintain relationships with clients to ensure repeat business and satisfaction
• Manage and develop team of recruiters to be efficient at fulfilling positions
available with clients
Recruiter, 09/09-12/10
• Identify top level talent through aggressive sourcing methods which include

2. networking, internet research, direct sourcing, employee referrals, and other
sources as needed
Master of Ceremonies (MC) / Dancer 2005-2011
Freelanced with various companies:
Creative Entertainment Associates Finesse Music and Dance
Powerhouse Entertainment Elite Rhythms Entertainment
Cosmic Entertainment D’Amico Entertainment
• Entertainment for Weddings, Bar/Bat Mitzvahs, Sweet 16’s, Holiday and
Corporate Parties at various venues and banquets halls throughout New York,
New Jersey, and Connecticut.
• Maintain flow of event by coordinating with venue and entertainment staff.
• Interact with guests to ensure a fun and positive experience.
• Lead groups of all ages, from kids to adults, in simple line dances, to more
complex and current dance steps.
• Conducted various party games to increase participation from all guests.
• Private dance lessons to guest of honor.
• Familiar with dance styles such as hip-hop, house, merengue, salsa, swing, and
disco to name a few.
• Capable of mingling and interacting with all age groups and diverse backgrounds
Nauna’s Bella Casa Restaurant: Montclair, NJ 2001-2009
Manager, 2004-2009
• Organized off-site and on-site catering events for guests ranging up to 250 people
• Customized catering packages to satisfy customer needs and produce maximum
profit
• Managed daily logistic activities and overall restaurant operations to ensure
maximum efficiency.
• Responsible for recruiting and training of complete restaurant team of 10 delivery
personnel, 9 wait-staff members, and 16 chefs/cooks.
• Produced weekly work schedules for 19 employees consisting of the delivery and
wait staff.
• In 2005, implemented new wait-staff training procedure that increased overall
table sales by 12% and improved gratuity percentages to an average of 22-25%
from an original 15-20%.
Headwaiter, 2002-2004
Waiter, 2001-2002
Education_______________________________________________________________
Montclair State University: Montclair, NJ August 2008
B.A. in Psychology: G.P.A. 3.17
Affiliations: Pi Kappa Alpha Fraternity
Skills___________________________________________________________________
Bi-Lingual: Fluent in English and Spanish
Proficient in MS Word, Excel, Outlook, MXP, Fidelio, Property Management System,
Micros, and POS