1. Jessica Roch
6655 Boulder Hwy. #1083
Las Vegas NV 89122
818.388.0830 jess@amouse.com
Work Experience
Riviera Hotel and Casino, Las Vegas, NV
Entertainment Dept. Showroom Usher (April 2014- Present)
 Provide excellent customer service to guest within the hotel and showrooms
 Accompanied guest to their seats and answered questions accordingly
 Followed hotel procedures and policies and maintained a professional appearance at all times
Animal Foundation, Las Vegas, NV
Adoption Counselor (May 2013- April 2014)
 Assist Patrons with proper handling of adoptable dogs, cats, rodents, reptiles and birds
 Answered questions and provided knowledge of what to expect when adding an animal into the
family
 Handled phones, responded to emails, adoption process using Chameleon software and handled
cashier desk
Steve Martin’s Working Wildlife, Acton, CA
Animal Trainer (July 2012- March 2013)
 Applied positive reinforcement techniques to a variety of canine breeds
 Maintained a positive and professional approach while on-set with animals
 Responsible for the maintenance of up to 30 dogs including cleaning, feeding, grooming and
administering medications
Chatsworth Animal Hospital, Chatsworth, CA
Front Desk Receptionist (July 2008- July 2010)
 Front Office Duties, including heavy phones, scheduling appointments, document preparation/filing
 Preparing medication prescriptions for patients and provide information for clients
 Assist the Dr. during office examinations and surgeries
Countrywide Financial Corp., Simi Valley, CA
General Office Support/ Loan Administrator (July 2004 – November 2007)
 Inter-department assistance coordination
 Loan administration, multi-tasking office assistance
Home Alone Pet Sitting Service, San Fernando Valley, CA
Owner (December 2000- April 2013)
 Provide excellent customer service for clients going on vacation or business trips
 Excellent care for a variety of pets, including feedings, exercise, medications, play time and clean up
 Full care of household needs

2. Volunteer Work
RWB Dog Tags (August 2014- Present)
 Foster and provide in-home training of service dogs for combat veterans with PTSD/TBI
 Weekly group meetings to assist veterans with training tips for their service dog
Los Angeles Zoo and Botanical Gardens (October 2007- May 2009)
 Six month class learning the taxonomy of the animal kingdom
 Zoo Docent giving tours and providing knowledge of all animals within the care of the LA Zoo
 Maintained a professional appearance and followed policies to ensure the safety of patrons
Jolene’s Horse Rescue (August 1994- June 2004)
 Facilitated corporate fundraisers, including planning, setup, and supervision
 Performed full comprehensive care of up to 20 horses
 Rehabilitated horses, reptiles and dogs then provided them with good homes
Stony Point Riding Center (October 1988- February 1994)
 Cared for horses, set up community events, and taught children to ride
 Responsible for cleaning stalls, feeding, bathing/grooming and exercising multiple horses
 Participated in monthly meetings discussing and acting on animal welfare
Education
California State University Northridge, Northridge, CA
Bachelor of Arts Degree (August 2000-December 2003)
Major: Cinema and TV Arts, Option: Television Production
 Operated A/V equipment in a mock studio
 Performed roles such as Director, Assistant Director, Technical Director, sound and lighting,
camera operator and script supervisor for student film projects
America’s Teaching Zoo at Moorpark College, Moorpark, CA
Exotic Animal Training and Management Program (August 2010- May 2012)
Certificates in EATM, Animal Behavior and Wildlife Education
 Utilized Operant Conditioning techniques on a variety of domestic and exotic animals applying
positive reinforcement methods and experience in clicker training
 Provided excellent caretaking/keeper skills to a range of animals on a daily basis
 Medical Manager duties responsible for distributing and administering medications, supplements
and assisting veterinary staff
 Prepared diets and provided an assortment of behavioral enrichment for animals under my care
 Interacted with public of all ages providing education of diverse species through shows
ABC Jimmy Kimmel Live, Hollywood, CA
Production Assistant Intern (September 2003- December 2003)
 Attained knowledge of live television broadcasting on-set, both logistics and technical aspects
 Conducted daily distribution services within the corporate offices for the executive staff
 Facilitated studio guests with amenities and personal requests throughout the show
References
Nicole Zuehl- (661) 816-8163
Danielle Swopes- (805) 915-8375
Donna Henry- (702) 250-6209