1. Patrick Daigneault
m. 0439 473 142
e. patrickjosephd92@hotmail.com
Visa
Currently possess a 457 Temporary Skilled Work Visa as Hospitality Manager, seeking
to be nominated by a new sponsor.
Career Objective
To obtain a position that best utilises my current skills and experience by providing
quality customer service and management in the hospitality industry.
Skills
● Customer service, marketing strategies and promotional activities
● Skilful in Supervisor/Manager positions
● Very tidy and organized; sharp eye for cleanliness
● POS systems and functions, fully knowledgeable
● Communication and interpersonal skills
● Fully bilingual (English and French)
● Proficient in the use of computers and software (Documents and Excel)
● Basic knowledge of Google (Mail, Docs, Sheets, Adwords and Analytics)
Education
St. Lawrence College, Cornwall ON
Ontario College Diploma; Police Foundations: June 2012
Work Experience
Bondi Pizza – March 2015 – November 2016
Hospitality Manager/Bar Manager; responsible for providing assistance to the Manager
and Assistant Manager. Key responsibilities included but not limited to: directing staff
and supervising staff, creating incentives, maintaining a proper shift, stocktaking,
cleanliness & ensuring every guest has an enjoyable experience and resolving customer
complaints. It was also a focus to ensure that food safety standards, restaurant cleanliness
and hygiene requirements are being maintained and documented.
Farm Hand – October 2014 - January 2015
Completed three months of rural agricultural tasks in Mildura VIC and Griffith NSW.
Some tasks included; orange picking, vineyard maintenance, garlic harvesting and more.
2. Bondi Pizza – March 2014 – September 2014
Front of House Supervisor; responsible for directing and supervising staff, creating
incentives, maintaining a proper shift, ensuring every guest has an enjoyable experience
and resolving customer complaints.
Schnitzels European Flavours – June 2012 – February 2014
Bar Supervisor; duties included directing/supervising staff, bartending and mixology, bar
inventory, security, greeting/seating guests and cleaning.
City of Cornwall – April 2011 – February 2014
Clerk Security; responsible for front-line customer service at Cornwall’s new $32 million
multi-sport facility, the Benson Centre. Duties included security, dealing with clients,
processing payments, handling cash and deposits.
Bar Q Restaurant – August 2011 – June 2012
Front of House Trainer; responsible for training and leading an orientation for new staff,
demonstrating procedures and customer service, and providing feedback for
improvement.
Corus Entertainment – May 2011 – August 2011
Promotions Assistant; responsible for part-time organisation of events for the Summer
Cruiser Program. Some tasks included; attending and directing events, providing
merchandise to guests and volunteers, and speaking “on-air” for Variety 104.5
McDonald’s – January 2009 – March 2011
Swing manager; responsible for managing shift and directing/supervising staff.
Experience in customer service, complaints, kitchen, cash and food safety. Responsible
for handling large sums of money, deposits and paperwork. Promoted to Swing Manager
in August 2009.
Volunteerism
Cornwall Community Police Service – March 2012 – February 2014
Mobile Community Watch Program; duties include patrolling specific areas of Cornwall
to monitor and report suspicious or criminal activity. Completing a shift report and tri-
form notebook for any encountered incidents. To make a presence in the City of
Cornwall to deter crime.
Big Brothers and Big Sisters – January 2012 – February 2014
Game On and Big Brother; made weekly visits to Central Public Elementary School to
mentor a group of students and participate in sports, games and health lessons.
3. Certifications
NSW Food Safety Supervisor – June 2015
Successfully completed the required units of competency to be appointed as a Food
Safety Supervisor under the Food Act 2003 NSW
NSW RSA Certificate – March 2014
Successfully completed the NSW RSA certification program
WHMIS – May 2012
WHMIS Certification
St. John Ambulance – April 2012
Standard First Aid with CPR HCP Certificate
Ontario Association of Chiefs of Police – March 2012
Certificate of Results; Constable Selection System, Pre-Interview Assessment Phase
4. Patrick Daigneault
m. 0439 473 142
e. patrickjosephd92@gmail.com
References
Karan Kapoor – Bondi Pizza
04 2549 2809
Yane Veselinov – Bondi Pizza
02 8347 2207
Tom Pritchard – Skypoynt Pty Ltd
04 3349 6708
Sarah Hochkins – Casual Hospitality Staff / Friend
04 1154 1009
Justine Viray-Levac – Schnitzels European Flavours
+1.613.938.8844
Christie Camplin – Schnitzels European Flavours
+1.613.362.3022
Sue Stewart – Corus Entertainment
+1.613.361.7026
Rachel Roy – Bar Q Restaurant
+1.613.362.5549
Christine Lefebvre – City of Cornwall, Parks & Recreation
+1.613.930.2787 ext: 2545
Bob Peters – Cornwall Economic Development
+1.613.551.6715
*Reference letters available upon request