1. Ian Francis
1028 ½ N. Serrano Ave. Los Angeles, CA 90029
IanAndrewFrancis@gmail.com – (305) 393-3520
Charismatic professional with extensive customer & food service experience, looking to contribute to a thriving restaurant.
Skills and Personal Qualities
▪ Engages each table with a charming demeanor, loves to communicate with guests with warm, welcoming vibrancy.
▪ Articulate and eloquent with verbal and written proficiency, works with a focus on stimulating team communication.
▪ Self-motivated, assimilates with a team swiftly, aims to create a fun, safe, inviting, and encouraging work place.
▪ Familiar working 8+ hour days, always ready to go the extra mile for the customers, my coworkers, and mgmt.
Work Experience
Umami Burger | Los Angeles, CA. (Full Service Restaurant & Bar) August 2015-Present
Server
▪ Welcome guests with a warm smile, ask about their familiarity with the menu, recommend complimentary items.
▪ Maintain a charming, engaging, and attentive demeanor, offering prompt service and communication with all tables.
▪ Deliver meals and drinks from the window and bar, answering any questions regarding presentation or ingredients.
▪ Organize inventory, complete side work, maintain a clean restaurant in accordance with proper sanitation standards.
▪ Present an accurate check, process their payment, and prepare any items for take-out if there is no host available.
Bunim-Murray Productions | Van Nuys, CA. (Realty TV Production Company) September 2015-January 2016
Logger for The Real World, Season 31
▪ Watched raw footage and wrote detailed tape logs, built from concise summaries of actions & developing story lines.
▪ Indexed documents and personal information for all non-cast individuals, and assisted editors with locating footage.
TriCoast Studios | Los Angeles, CA (Post Production/Licensing Company)
Post Production Specialist / Office Assistant June 2015 - August 2015
▪ Greeted visitors and welcomed them by assisting with any needs, including food runs and equipment deliveries.
▪ Catalogued all tapes and digital drives, and inspected licensing agreements for accuracy and upcoming renewals.
▪ Developed and refined post production skills as a compositor on the full-length feature “Bad Kids Go 2 Hell.”
▪ Constructed digital graphics and compiled footage for an instructional series delivered via streaming and DVD.
▪ Orchestrated, constructed, and disassembled field & studio sets, involving lighting, audio and camera departments.
Little Palm Island Resort & Spa | Little Torch Key, FL. (5 Star Resort) December 2013 - June 2015
Server for ‘The Dining Room’
▪ Welcomed guests to the restaurant, guided them on a tour including the history of the island, beach, & dining hall.
▪ Offered culinary recommendations to match the guests’ interests, and suggested excellently paired wines & cocktails.
▪ Elaborated on the menu’s pescatarian selections when appropriate, as many guests traveled to The Keys for fishing.
▪ Prepared specialty plates, wines, champagnes, desserts, and décor for room delivery as part of turndown purchases.
▪ Conversed with the guests about their time on the island, shared local knowledge and history of the Florida Keys.
Panera Bread | Orlando, FL. June 2013-December 2013
Bakery-Café Operations/Busser
▪ Maintained a clean and organized café by bussing the café, removing garbage, and performing hourly sanitizations.
▪ Rotated fresh coffee and tea every hour, restocked utensil dispensers, assisted the bakery and line cooks.
Education - Cinema Studies
University of Central Florida | Orlando, FL
Bachelor of Arts in Cinema Studies, Minor in Mass Communications
Fall 2009 - Spring 2013