1. Jeannette M Loeffler
9198 80
th
St. Apt 52 _ _ Pleasant Prairie, WI 53158 __ _ (262) 676-1419 _jloeffler002@gmail.com
Employment History
Uline Waukegan, IL March 2015-Present
Custom Department Representative-Corporate Customer Service
Serve as a liaison communicating product, procedure, and specifications of each product between
the vendor and customer for custom printed and drop ship merchandise
Operate as a territory owner, following up with customers and vendors on order status, questions,
and returns
Assist Customer Service Representatives with any custom printed or dropship merchandise
questions that the customer may have while placing or following up with an order
Utilize resources such as Adobe Illustrator and Photoshop to recreate and update customer artwork
to meet printer specifications
Review orders placed by customers and Customer Service to ensure everything is correct before
being sent and processed by the vendor
Uline Waukegan, IL June 2014-March 2015
Customer Service Representative
Effectively communicate product and procedural knowledge to assist customers with current and
future needs
Successfully multitask between various functions, such as phone, email and internet orders to
provide the customer quick and efficient service
Converse with other internal departments and Uline employees to find solutions to customer
questions
Actively participate in product and procedural training to further promote the Uline mission within
the company and to customers
ArtQuest Ltd Highwood, IL June 2015-Present
Event Assistant
Aid in the set up and pick up of arrangements for various celebration events
Actively communicating with vendors, clients, and other coordinators to ensure the job at hand is
done effectively, and to the expectations of the client
Assist in altering original designs to fit last minute wants of the client
Sue’s Hallmark Kenosha, WI Oct 2009-Sept 2014
Sales Lead and Key Holder
Aided in training new and current employees on store policies such as coupons, returns, and
seasonal promotions
Organized and assigned individual projects within the store for employees to learn about different
product lines, procedures, and display set ups
Adapted to individual learning preferences, such as visual, auditory, or kinesthetic approaches to
achieve higher retention
Provided feedback to employees during and after training/projects to promote further understanding
Aflac Kenosha, WI June 2013-Dec 2013
Intern
Recommended and aided in the building and managing of a social media page for an internship
program to assist in customer’s understanding of the company
Created flyers and handouts for sales associates to distribute to businesses in order to increase
insurance sales and increase consumer awareness
Multitasked between editing accounts, creating advertisements, and pulling resumes of eligible
candidates within a competitive and fast paced atmosphere
2. Education
University of Wisconsin-Parkside Sept 2009-Dec 2013
Bachelor of Science General Business
Graduated Cum Laude
GPA: 3.6
Bachelor of Art English
Graduated Cum Laude
GPA: 3.6
Honors & Activities
Sigma Tau Delta-Tau Psi Chapter
Academic Achievement Award