1. Priscilla Dawn Tidwell
657 County Road 5
Collinsville, AL 35961
Phone: (256) 557-8091
E-mail: dee_t9279@yahoo.com
Objective:
Seeking an entry level position with opportunities for advancement. Possible benefits and 401k plan.
Summary of Qualifications:
17 Years Experience in Typing, Clerical Duties, Quicken and Quickbooks, Resolving Problems,
Billing, MS Word and Excel, Collecting Payments, Compiling Data.
Work History:
Complete Cash Holdings, LLC. Centre, AL January 2016 – Present
Regional Manager
Coach, lead and develop all team members to maximize their performance potential. Direct, prioritize,
delegate and supervise the work of all store employees for the entire state of Alabama. Collaborate on
recruitment efforts for position openings. Interview and hire qualified candidates, as well as train
current staff on company policies and operational procedures. Prepare and analyze company reports
and communicate information as necessary to various levels of Management. Strategize and collaborate
with executive leadership to develop and maintain annual budgets. Perform audits and analyze audit
findings and provide training opportunities for field employees. Maximize team performance to
achieve sales plans and goals. Perform on-site visits of all stores in the region to provide ongoing
coaching and development. Maximize the potential of each store by providing support to District
Managers and store employees in areas for improvement. Collaborate on recruitment efforts to build a
qualified team and maintain a succession plan. Promotes an atmosphere of compliance with Company
policies and procedures and local, state, and federal laws and regulations.
Complete Cash Holdings, LLC. Centre, AL October 2012 – January 2016
District Manager
Oversaw 7 stores within my district. Coached, led and developed all team members to maximize their
performance potential. Directed, prioritized, delegated and supervised the work of all store employees. I
worked with excel reports, worked on goal setting, doing end of month number charts, in store audits,
theft detection, and customer service calls. I also made sure that time sheets and time off sheets are
filled out correctly and submitted to the HR department in a timely manner.
Complete Cash Holdings, LLC. (Formerly The Cash Store) Centre, AL September 2011 –
October 2012
Ach/ Title Manager
I processed title transfers and liens with the state and working on ACH accounts in house to assist in
collection efforts.
The Cash Store Centre, AL March 2008 – September 2011
Store Manager
Assisted in collections, customer service, opening and closing of new Title Pawns and Payday
Advances. Worked on collecting bad debt accounts and took legal action when necessary. Increased
store profitability through customer relationship development, community involvement, marketing,
soliciting new business sources, employee training and managing all store operating expenses.
Accurately determine loan values based off of a comprehensive vehicle appraisal.

2. AIG American General, Rainbow City, Al September 2007- February 2008
Sales Agent
Door to door sales of Life and Health supplement insurance products, Provide customer service support
to new and existing customers.
Liberty National Life Ins. Company, Scottsboro / Gadsden , AL August 2003 - November 2006
Sales Agent
Door to door sales of Life and Health supplement insurance products, Provided customer service
support to new and existing customers.
A & J Auto Sales and Service, Collinsville , AL March 1999 - February 2004
Office Manager
Typed and documented paperwork, filed paperwork, answered phones, assisted customers, managed
other employees, normal bookkeeping, payroll, sales taxes, and all other various office duties.
Fort Payne Airport Auto Sales Inc., Fort Payne, AL January 2002 – August 2003
Secretary
Typed and documented paperwork, filed paperwork, answered phones, assisted customers, worked
collections, title pawn and payday advances.
Education:
Graduate of Boaz High School in May 1999.
Northeast Community College in 2002.
REFERRENCES AVAILABLE UPON REQUEST