1. GRADY JASON CHAPPELL
145 Madison Avenue Jackson, GA 30233
404-751-6850
jtkdlh@gmail.com
QUALITY CONTROL • INVENTORY MANAGEMENT/RETAIL MANAGEMENT
PROFIT & LOSS • MARKETING & MERCHANDISING
STRATEGIC ALLIANCES • CUSTOMER SATISFACTION
PROFILE
 A results-focused professional with high-volume experience in the analysis, development, and
negotiation of corporate alliances and partnerships.
 An analytical decision maker and problem solver whose focus is on the overall picture to ascertain
needs and goals, identify difficulties, and design effective methodologies for business expansion.
 Cultivates an active network of relationships both within and outside of the organizational structure,
effectively collaborating, negotiating, and maintaining long-term alliances with all levels of clientele,
suppliers, and other business associates.
 Superior communication skills enhance the ability to construct and present industry concepts and
policies to customers and vendors alike while maintaining profitability and accountability.
 Build and manage relationships with decision makers in workplace management and vendors alike.
Implement client policies/procedures from inception to completion with a demonstrated record of
success.
PROFESSIONAL EXPERIENCE
Kroger - Macon, GA January 2015 – Present day
Co – Manager
• Set up and maintain departments to align with store sales plans to promote sales and customer relations.
• Responsible for ordering, scheduling multiple associates, inventory / quality control, sanitation, store displays, and
vendor relations.
• Maintain sales and employee production and efficiency between multiple associates and sub-departments
simultaneously.
• Excellent in providing quality customer service including fielding, investigating, and resolving complaints and

2. problems effectively to preserve positive alliances.
WalMart – Covington, GA August 2013 – January 2015
Assistant Store Manager
• Set up and maintain departments to align with store sales plans to promote sales and customer relations.
• Responsible for ordering, scheduling multiple associates, inventory / quality control, sanitation, store displays, and
vendor relations.
• Maintain sales and employee production and efficiency between multiple associates and sub-departments
simultaneously.
• Excellent in providing quality customer service including fielding, investigating, and resolving complaints and
problems effectively to preserve positive alliances.
Kroger - Atlanta, GA January 2008 – September
2013
Division Quality Assurance Inspector
• Inspect quality and conditions of perishables received from various shippers across the world using Federal and
Corporate specifications and guidelines.
• Implementation of the final step of the procurement process.
• Responsible for maintaining relationships between several parties involved during the procurement process but not
limited to Buyers, Growers, Shippers, Carriers, Warehouse Management personnel, and store level employees,
associates, and customers.
• Monitoring of current inventory and quality levels of product after receiving currently in storage.
• Efficient with Microsoft Office, Word, Excel, Adobe, etc.
Harlow-HRK Sales & Marketing Inc. – Atlanta, GA October 2006 – September
2014
Retail Marketing & Merchandising Associate
• Responsible for vendor relationships for the company. Conducted initial research and selection in the short term
and managed quality and inventory control.
• Responsible for marketing and merchandising of several retail items represented by the company as well as
implementing sales plans, product displays, and customer/associate relations to align and promote store sales.
• Strategic consulting, including business plan and sales strategy development.
Kroger – Atlanta, GA September 2001 – January

3. 2008
Department Manager
• Set up and maintain departments to align with store sales plans to promote sales and customer relations.
• Responsible for ordering, scheduling multiple associates, inventory / quality control, sanitation, store displays, and
vendor relations.
• Maintain sales and employee production and efficiency between multiple associates and sub-departments
simultaneously.
• Excellent in providing quality customer service including fielding, investigating, and resolving complaints and
problems effectively to preserve positive alliances.
EDUCATION / CERTIFICATIONS
Introductory and Advanced USDA Inspection Training Program 11/08
Clayton College and State University 95’– 97