1. Robert Garwood
469-815-8162 (cell) – rocketgarwood@gmail.com
A goal-oriented decisive manager with 10 plus years of experience in a leadership role; proven problem
solver with effective organizational and strong interpersonal skills. Management skillset focused on
strengthening customer, client and staff relationships.
Core Competencies
Leadership Team building Customer satisfaction Account management
Writing instructions Prioritizing tasks Problem solving Cost containment
Achieving targets Listening Systems support Client focus
Strategizing Customer service Lifelong learner Forecasting
Administration Enthusiastic Determination Diplomatic
Innovative Inventory control Flexibility Relationship building
Professional Experience
McKinney and Frisco Independent School Districts, TX 2008 to 2015
Substitute Teacher
• Organize and present lesson plans to students of all grade levels
• Monitor student performance; differentiating instruction to individuals where necessary
• Manage student behavior by establishing and upholding rules, procedures, and
consequences
PPG / Monarch Paint Company – Plano, McKinney, Dallas TX 1997 to 2008
Retail Sales and Management
• Surpassed sales goals seven of nine years; including four straight 2005 to 2008
• Opened new store as manager in July 2000 and guided sales growth to $2M in five years
• Oversaw staff of five including: recruiting, training, scheduling, and performance
evaluations
• Innovated information technology tools for sales and inventory
• Developed tools to manage supply and guide production based on in-house sales
projections
• Created information technology support for regional administration and sales personnel
• Prepared financial reporting to include expenses, sales revenue, banking, credit
collections, and inventory costs
• Achieved exceptional ratings on all semi-annual inventories and audit reports
• Established “work smart” culture that resulted in zero reportable safety incidents or injury
cases
• Managed all aspects of commercial paint store including: customer service, procurement,
personnel, inventory, sales, marketing, credit/collections, and finances
Awards and Certifications
• Sales and leadership prize for store performance in 2001, 2002, 2003, 2006, and 2007
• Special reward for developing and implementing company-wide inventory control
procedure
• Certified in non-violent crisis prevention and intervention 2012 - 2015
Education
Texas Teaching Fellows – Teacher Certification training – Farmers Branch, TX
University of Phoenix – Bachelor of Science in Business Management
University of Maryland, College Park – Geography Major