1. CHRISTIAN CAISSE
1008- 5 Everson Dr, Toronto, On | C: 647-460-4504 | crc1015@gmail.com
Summary
Dynamic and organized bilingual sales professional with 15+ years’ solid experience in diverse
appliance sales. Well versed in customer relationship building and maintenance. Proven track
record of developing new business and increasing sales.
• Adept at carrying out sales soliciting duties in both “outside” and “inside”.
• Expertise in building professional relationships with customers in order to sell appliances.
• Hands on experience in demonstrating products.
Highlights
Excellent customer service
Great Communication Skills
Attention to detail
Team Player
Strong work ethic
Positive Attitude
Flexibility & Adaptability
Task Oriented
Self-Confident
Works well under pressure
Accomplishments
Million dollar writer
Certifications from Miele, SubZero – Wolf and GE Monogram
Experience
Goeman’s Appliances, (part of TG Group) Vaughan, Appliance Sales Specialist, Sept 2014 to
date.
Excellent customer service
Product knowledge
Creating leads
Continuous training on appliance brands
Exceeding targets set by company
Customer follow-up within a timely manner
Vast knowledge of over 60 manufacturing brands of appliances
Assists customers with their purchase of appliance packages
Providing advice to customers regarding products and warranties
Ability to work a flexible schedule including evenings and weekends
TA Appliances, Mississauga, Sales Associate, March 2014 to Sept 2014
Supports and manages in close collaboration with the manager while having the autonomy
to face any situation.
Provides advice to customers while selling appliances and related products such as
maintenance products and extended warranties.
Recognized as an effective communicator and leader within the environment and
demonstrates good coaching skills to help and develop junior sales associates.
Good interpersonal skills, with real concern for customer satisfaction.
Customer follow-up on a timely manner.

2. Canadian Appliance Source, Toronto, Sales Associate, - Feb -2013 to March -2014
Supports and manages in close collaboration with the manager while having the necessary
autonomy to face any situation.
Provides advice to customers while selling appliances and related products (maintenance
products, extended warranties)
Recognized as an effective communicator and leader within the environment and
demonstrates good coaching skills to help develop junior sales associates.
Good interpersonal skills, people skills and a real concern for customer satisfaction.
Customer follow-up on a timely basis
Canadian Appliance Source is largely an internet based company
Corbeil Appliances, Mississauga, On, Sales Associate, 2007 – Feb 2013
Relocated from Montreal to aid the startup of 2 Corbeil stores in the GTA
Supports and manages in close collaboration with the manager while having the necessary
autonomy to face any situation.
Provides advice to customers while selling appliances and related products (maintenance
products, extended warranties)
Recognized as an effective communicator and leader within the environment and
demonstrates good coaching skills to help develop junior sales associates.
Provides customer billing
Completes customer files
Good interpersonal skills, people skills and a real concern for customer satisfaction
Skills
Mac
PC
Outlook
Lotus notes
AS400
E-Pass
Education
Hollywood Hills High School – High school diploma