1. Talal Rana Riyadh, Saudi Arabia
Telephone: +966582232966, +966540272979
Email: talalrana@hotmail.com
PERSONAL PROFILE
Marketing and Customer Service expert in versatile office management along with handling customers’ queries and
ensuring customer satisfaction. A strong planner and problem solver, who readily adapt to change, work independently
and exceed expectations. I have an ability to juggle multiple priorities and meet tight deadlines without compromising
quality. I am currently seeking a position with an established company in the marketing and communication field.
CAREER HISTORY
BUSINESS OPERATIONS EXECUTIVE (Current)
Mobily
2012-2015
Work duties:
• Order Evaluation, Processing and Management
(Business Operations)
• Worked with TATA Group Processing Work Orders.
• Managing all Mobily Products (GSM AND NON-
GSM Products)
• Managing Accounts and Finance (Closing) on a
daily basis for GSM Products.
• Communicate and coordinate with
Sales/marketing/IT Department
• Acting Supervisor (Non-GSM products and
services)
• Training to office staff regarding products and
Services.
• Worked with A.T Kearney in work cell Exercise.
MARKETING COORDINATOR
United Food Company (Abunayyan Group)
2010 -2011
Work duties:
• Evaluating Pizza Inn and Fresh Berry Stores in
Riyadh, Saudi Arabia.
• Building PR with our company’s clients.
(Advertising Agencies School, Firms etc)
• Participating in arranging any Events organized
by United Food Company.
• Creating Marketing Presentations and Reports
assigned by the Marketing Manager.
• Preparing Sales and Customer Reports weekly.
KEY COMPETENCIES AND SKILLS
• Excellent Interpersonal Skills (English preferably)
• Enjoy practicing Operational tasks.
• Sound knowledge of Microsoft Word, Power Point
and Excel.
ACADEMIC QUALIFICATIONS / AWARDS MAJOR PROJECTS
• Bachelors (B.A Business Administration)
• Postgraduate (Management and Marketing)
• Best Performer Award (Mobily) 2012
• Diligence Award (A.T Kearney) 2015
CLIENT RELATIONSHIP OFFICER
Solar Group (Construction Company
2006-2008
Work duties:
• Resolving Client Liability Insurance Policy’s In case
of Property damage/accidents.
• Maintain financial accounts by processing customer
adjustments
• Verifying Client Accounts information.
• Advise on company information to Telecom
companies.
• Work with customer service manager to ensure
proper customer service is being delivered.
INTERNEE
Metrocon (Pvt) Ltd. (Construction Company)
2006 June- 2006 Aug
Work duties:
• Receiving and Storing Goods at the warehouse
and keeping account Records.
• Managing the point at Sales System and
Informing clients regarding sales ending.
• Communicating with the Metrocon clients over
the phone and the Internet (Email)
Major Projects and Assignments
• International Marketing Re-launching Strategy
Project on Tata Nano.
• To Re-launch Tourist attraction in Mauritius
(Scenario Marketing)
• A research on British Airways (Integrated
• Languages: Fluency in English and Urdu. Basic
Arabic.
• Passion for Health & Fitness and Religious
History.