1. Christopher Allen Sonterre
10624 Hanson Blvd. NW
Coon Rapids, MN 55433
csonterre@comcast.net
763-913-6771
Executive Summary
Hospitality Manager with great experience, high energy, positive attitude and great work
ethic, focusing on integrity, leadership, communication, time management and team
development.
Experience
Manager
Benihana Golden Valley, MN March 2014-Present
• Decreased liquor cost from 19% to 16% in a 2 month time period.
• Scored the first 100% for the store on our secret shop.
• Identify, train and develop team members into outstanding employees
General Manager
Bakers Square Maplewood/West St. Paul, MN June 2010-March 2014
• Improve food cost and labor variables on our monthly P&L by 2%
• Increase in sales by 10% year over year
• Led an outside marketing campaign and drove sales up by a 2% over budget
• Management team of the quarter for Q2 and Q3 2012
• Awarded highest TCI increase for Q2 and Q3 2012
Wait Staff, Certified Trainer
Applebee’s, Cambridge/Plymouth August 2008-June 2010
• Flexible to work in any position needed for the Management staff
• Resolve any guest issues that may occur
• Certified trainer in all positions of the restaurant
General Manager
Fuddruckers Restaurants, Roseville, MN June 2005-August 2008
• Partnered with local schools and churches to increase brand awareness
• Increased sales from $1.5 to $2.5 Million dollars in 3 years
• Made presentations for corporate office on improving costs and increasing sales
Skills/Certification
Micros System, POSI Systems, Microsoft Office, Word, Excel, Power Point, Outlook,
Serv Safe Certified