Elizabeth Feigen has over 10 years of experience in operations, human resources management, and executive support in retail environments. She has a bachelor's degree in international business from Johnson & Wales University and is proficient in various software programs. Her career includes positions as a store manager, general manager, operations manager, and assistant manager where she demonstrated strong organizational, project management, and customer service skills. She is self-motivated, adaptable to change, and focused on getting projects completed in a timely manner.
1. Elizabeth Feigen
9 Meadowbrook Rd. (617)462-9962
Franklin, MA 02038 elizabeth.feigen@gmail.com
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Office Management/Executive Support/HR Management
Self motivated/ Critical thinking/ Results Oriented
More than 10 years of experience in operations, human resources management in a retail environment.
High energy operator who does want ever is needed to get the project done. Motivated learner that will
transfer my past skills and training to contribute to a new and rewarding future.
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CORE COMPETENCIES
Operations Management Organizational Skills
Trend Analysis/Forecasting Inventory Management
Staff Development HR management
Adapts to New Learning Project Management
Strong Work Ethic Customer Service
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EXPERIENCES AND ACHIEVEMENTS
Office Assistant Wrentham, MA 2015-present
Recreation Discount Wholesale
• Accurately entered in accounts payable/receivable
• Processed payroll through Quick Books
• Processed vendor payments
Store Manager Natick, MA 2010 – present
Carters Babies and kids
• Exceptional performance in all HR tasks including on boarding, scheduling, reviews, coaching.
• Developed processes to ensure great LP results and sales results
• Managed all daily Administrative tasks and operations
• Effectively utilized organizational skills to get tasks completed, before they were due.
• Adapts to easily to changes in environment-new projects-last minute changes in deadlines.
Acting Store Manager/ Assistant Manager Wrentham, MA 2009- 2010
Chicos FAS
• Effectively maintained HR, Inventory, and the Operations on a daily basis
• Provided Exceptional Service to every Internal and External Customer
• Successfully developed and trained associates
• Project Management -Point person on Setting up new store in North Conway, NH
2. Elizabeth Feigen Page 2
Elizabeth.feigen@gmail.com (617) 462-9962
General Manager Needham, MA /Brockon, MA 2006 – 2008
Modells Sporting Goods
• Effectively managed 2 locations as Store manger with 30+ associates
• Project Management -Point person on Setting up new store in Attleboro, MA
• Adapts to easily to changes in environment-changed locations very often.
• Assessed daily projects and daily operations in a timely manner to accomplish them.
Operations Manager South Attleboro, MA 2002-2005
Staples Office Supply
• Effectively managed the internal and external customer experience.
• Successfully maintained all HR, and inventory paper work on a daily basis
• Coordinated all operations which include payroll, HR, Front End, Cash Room, Receiving, and Inventory
• Time management- successfully managed all areas of the store.
Assistant Manager Bellingham, MA 2001-2002
Ames Department Stores
• Utilized available resources while in chapter 11 and liquidation
• Assessed external and internal customer needs in a friendly, courteous, and timely manner.
• Time management- successfully managed all areas of the store.
• Developed associate's skills in merchandising and customer service
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EDUCATION
Johnson & Wales University, Providence, RI June 2001
Bachelors Arts in International Business
Concentration in Leadership
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SOFTWARE SKILLS
Microsoft Office Suite including Word, Excel, PowerPoint, Outlook.
Citrix
E-time
Success Factors
Pereless
Connected Retail
ADP Payroll
Red Carpet/Silk Road
Quick Books
