1. DIANE M ALLISON
651 N Aurelius Rd, Mason, MI 48854
Cellular 517-285-6138, chriane2404@yahoo.com
Office Assistant
HIGHLIGHTS OF QUALIFICATIONS
• Adminstrative Assistant in two companies where I reorganized the office to maximize work space.
Streamlined daily taks and responsibilities in order to effectively assist all the managers in the company.
• Consistantly searched for ways to increase productivity and moral.
RELEVANT EXPERIENCE
Confidential Correspondence and Data
• Filtered owner's mail and incoming calls to prioritize activity and reduce interruptions.
• Performed timely and highly accurate data entry to ensure fastest turnaround possible for monthly financial
reports.
• Prepared weekly spreadsheets monitoring more than 3 ongoing projects. Oversaw status of projects by
continually gathering information and following-up with the owners and staff.
QuickBooks Accounting Software.
• Managed accounts receivable processes including payments, review, analysis and follow-up.
• Handle accounts receivable and billing services, as needed. Process month-end closings and monthly reports.
• Regularly take on added responsibilities involving spreadsheet management and other duties.
Accounts Administration.
• Issued return authorizations and processed credits and rebills to resolve shipping discrepancies and invoicing
errors.
• Designed comprehensive filing system, reliably filed and retrieved confidential records.
End-of-Day Reconciliations.
• Worked out totals for cash and other takings at the end of each working day and prepared money for bank
deposits.
• Entered sales information on Excel spreadsheet.
• Evaluated and corrected errors on Excel spreadsheet.
Office Equipment.
• Spearheaded transition to new phone system by researching vendors and verifying standard procedures.
• Scheduled regular staff training to enhance product knowledge, improving customer service.
EMPLOYMENT HISTORY
Service Desk- Meijer, Mason, Michigan 2012 - Present
Production Worker- Recellular, Inc, Dexter, Michigan 2009 - 2011
Production Worker- Manpower, Inc., Dexter, Michigan 2008 - 2009
Customer Service Rep- Libra Industries, Inc. of Michigan, Lansing, Michigan 2007 - 2008
Administrative Assistant- Capital City Reprographics, Inc., Lansing, Michigan 2004 - 2007
Administrative Assistant- Van Atta's Flower Shop, Inc., Haslett, Michigan 1999 - 2004
EDUCATIONAL PROFILE

2. 2013
Davenport University, Lansing, Michigan
Anticipated degree in Human Resources.
2012
Lansing Community College, Lansing, Michigan
Completed 48 credits in 16 elected and related courses.
2011
Jackson Community College, Jackson, Michigan
Completed 12 credits in 4 related courses.
SKILLS
• Office Management
• Problem Solving
• Quality and Productivity Improvement
• Project Coordination
• Record Keeping
• Time Management
• Well-Developed Listening Skills
• Troubleshooting/Repairing Problems
• Organizational Needs Assessments
• Time Management
• Customer Service and Quality Assurance