Tiffany Horan is a results-driven merchant with over 13 years of experience in retail merchandising, inventory management, project management, and process development. She currently serves as the Senior Merchandising Promotions/Pricing Manager at Gander Mountain, where she manages a team that develops promotional strategies, implements pricing initiatives, and ensures processes are executed on time. Previously, she held several leadership roles at Gander Mountain in inventory planning, analysis, and management across multiple product categories totaling over $100 million in sales.

1. Tiffany Horan
270 4th Street East #102 St. Paul, MN 55101
benn0264@umn.edu
612-203-5495
Results-driven Merchant with expertise in Project Management, Process Development, Promotional/Pricing Planning,
Inventory Management, Company Budgeting, Company Calendar Management, Product Placement, System Integration,
Process/System Implementation, Promotional and Complex Pricing Optimization and Executive Level Communication
Education
University of Minnesota – Twin Cities 2002-2006
Major: Retail Merchandising
Minor: Business Management
Experience
Gander Mountain
Sr. Merchandising Promotions/Pricing Manager: 2013 - Current
 Manage a growing promotional team of 4, developing business and pricing acumen as well as creating efficient
internal processes and practices. Recruit, develop and coach promotional team members to excel at their jobs and
progress in their careers
 Partner with Senior VP’s, VP’s Merchandising Directors, Site Operations, Marketing and Creative to ensure a shared
understanding of customer shopping behaviors, category strategies, financial and marketing levers as well as any
other key business drivers as input for our promotional strategy
 Define, analyze and review with key stakeholders business metrics (i.e. sales, share, value perception, margin,
customer attributes, etc.) to continually evaluate and refine promotional practices, tactics and strategy.
 Continually evaluate competitors and marketplace dynamics to assess the impact on Ganders’ business and develop
data driven promotional strategy and process recommendations
 Drive the implementation of tactical pricing initiatives and strategy changes, addressing process, technical
requirements and change management
 Developed the promotional pricing process to ensure pricing strategies are executed, communicated and on time
through partnership with Merchandising, Store Operations, and E-Commerce
 Rolled out complex pricing package project in RPM (Oracle Suite) including buy one get one and coupon functionality
 Launched company VIP/Key Item project that maximizes dollars per sq. ft. performance in aisle /bulk stack locations
on a quarterly basis
Ad Planning Manager: 2012 – 2013
 Developed the Advertising process for all print media by partnering across Merchandising, Marketing, Creative, Store
Operations, E-Commerce, and the Distribution Center to drive company profitability, execution and communication
 Manage pre-season, in-season, and post-season analysis and calendar to identify opportunities and risks to maximize
margin dollars for a multi-million dollar print media budget
 Liaison between Merchants, Marketing, Creative, Store Operations, E-Commerce, and Distribution Center as the go-to
person for the Ad Planning and Review processes
 Work with the companies Chief Operating Officer, Marketing EVP, Merchandising VP and Merchandising Directors to
align recommendations for pagination based on historical performance and strategic objectives
 Prepare weekly review of financial results of ads and present recommendations to EVP’s, and Directors for future
print media
 Manage the Rebate Process: forecasting, tracking, reporting, analysis, etc.
Inventory Manager Direct: 2010 – 2012
 Expert at total level inventory that impacted the bottom line across the Direct channel
 Lead and developed a team of 4 in all activities of Inventory Management including forecasting, replenishment,
allocation, promotional/seasonal execution and resource management
 Built direct assortment plans and processes to drive cohesive company assortments and alignment/execution of
strategies
 Developed the back order process that aligned/optimized Brick and Mortar and Direct inventory
 Managed Merchandising system integration between Brick and Mortar/Direct (Ecometry to Oracle Suite)
 Created the direct inventory planning process for new stores, store remodels, advertising and events
 Ensured timely and accurate execution of company strategies to optimize inventory levels and drive profitable sales
 Partnered with Product Managers and Planners in assessing and determining assortment and financial goals
 Recommended and implemented organizational change in Direct business to better align company resources
 Aligned processes and procedures across Brick and Mortar/Direct businesses
 Partnered across Marketing, Creative, Merchandising, Inventory, Planning and Store Ops to drive the catalog process
from pagination to out the door execution 4 times a year

2. Lead Inventory Analyst: Men’s and Women’s Outerwear, Youth Apparel and Outerwear Accessories: 2009 – 2010
 Lead team of two to ensure on time delivery, 95%+ in-stocks, of over $75 milliondollars of inventory
 Drove 20%+ sales increase through recommendations based on product trend and sales analysis
Inventory Analyst: Men’s and Women’s Activewear: 2007-2009
 Managed over $25m worth of inventory to achieve sales, margin, turn and inventory goals across 15,000 SKU’s
 Identified opportunities to increase sales and margin, improve turn and minimize markdowns
Merchandising Assistant: Men’s Activewear: 2006 – 2007
 Maintained business relationships with vendors to ensure on time delivery across 23,000 skus across 100+ stores
 Developed the process for consistent tracking of purchase orders for total inventory team
Awards
 2015 Q2 Peak Performer
 2015 May Peak Performer
Other Skills and Expertise
 Oracle Suite 12.0.9 (RMS, RPM, RDW, Allocation System, RDF)
 Ecometry JDA
 Microsoft Office Suite 2010
 Internal Web Apps program