I want to work in a challenging and competitive environment where I could use and improve my knowledge, capabilities and put them to use for the development of the organization.

1. HARI N IYER
C 4, 2:4,SNEH Co-Operative Housing Society, Sector 19A,Nerul East, Navi Mumbai – 400706
Near R.R.Patil Garden
Mobile No: +91-9972417689
E-mail: hari89iyer@gmail.com
Career Objective
I want to work in a challenging and competitive environment where I could use and
improve my knowledge, capabilities and put them to use for the development of the
organization.
Experience Summary
Micropoint Computers Pvt Ltd
Client: L&T InfoTech, Whitefield, Bangalore
From : FEB 2013 to MAR 2014
IGATE (CAPGEMINI)
From : MAR 2014 to Present
I am currently associated with IGATE(CAPGEMINI) from MAR 2014 and working as Systems Engineer, Main
area of experience has been providing Support; Resolving Incident, DBMS Queries Service Requests, Change
Requests, Deployment, Configuring, Monitoring and assisting/executing day to day activities.
Key Proficiencies
1. Windows 4. Ticketing
2. Linux 5. Oracle 11g
3. Networking 6. Monitoring & Deployment
Job Profile
Name of the project Description
Metlife
CAPGEMINI (IGATE)
ESM is all about maintaining client's server
infrastructure. This includes monitoring basic
components of server and providing support to client.
• Manage IT Monitoring Support on BMC PATROL.
• Manage base monitoring, custom monitoring and
DB monitoring task requests.
• Manage IT library to record end to end monitoring
details of all the client administration tracks.
• Planning and support of complex customer
implementations like Application Migrations.
• Gathering the monitoring requirements on a
server/application from the application
development team and checking for the
deployment feasibility on Windows , Linux and
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2. HARI N IYER
C 4, 2:4,SNEH Co-Operative Housing Society, Sector 19A,Nerul East, Navi Mumbai – 400706
Near R.R.Patil Garden
Mobile No: +91-9972417689
E-mail: hari89iyer@gmail.com
Unix servers.
• Maintenance of the solution catalogue for the
monitoring and creation of documentation.
• Administration on Daily basis client incident
resolution and problem management.
ABC Corp (Associated Bank Corp)
IGATE
Solving issues related to applications, service request,
change request, DBMS etc.
• Handling the Incidents related to applications.
• Making the Service Request changes.
• Creating the RFC’s (Request For Change) for the
incidents, service request, campaigns.
• Loading the campaigns in production.
• Distribution of data to the operators.
• Responsible for solving the database related
queries.
IT INFRASTRUCTURE SUPPORT Solving issues related to Communication Services
(LAN/WAN/Messaging), Systems Security, desktop
support, laptop support
• Installation of Linux (Red Hat, Ubuntu, Fedora).
• Resolve Desktop Hardware and Printer
Connectivity Issues.
• Troubleshooting of Oracle Instances cum Java
Run-Time Errors and Desktop Software Issues.
• Analysis and Troubleshoot of Virtual Private
Network (Cisco, Nortel, Aventail, Fortis, etc.).
• Configuration and Troubleshoot of LAN.
• Symantec Antivirus installation and updating.
• Creating users & groups DL’s, applying security
principles etc.
• Active Directory users, computers and group
accounts.
• Configuration of DHCP & DNS.
Certification Courses
Cisco Certified Network Specialist Course, CMS Institute, Chennai, covering following subjects.
 CCNA (Cisco Certified Network Associate)
 MCITP (Microsoft Certified Infomation Technology Professionals)
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3. HARI N IYER
C 4, 2:4,SNEH Co-Operative Housing Society, Sector 19A,Nerul East, Navi Mumbai – 400706
Near R.R.Patil Garden
Mobile No: +91-9972417689
E-mail: hari89iyer@gmail.com
 RHCE (Red Hat Certified Engineer)
 Computer Hardware (A+)
 Network Essentials (N+)
 Oracle 11g DBA.
 SQL (MSBI – Microsoft Business Intelligence)
 MY SQL
 SQL SERVER 2008/2012
Education Summary
 B.E. Electronics Engineering, G.H.Raisoni College of Engineering, Nagpur, 63%, 2012
 Diploma - Electronics and Telecommunication, G.H.Raisoni Polytechnic, Nagpur, 64%, 2009
 Diploma in Hardware and Networking Technologies, Atlanta Computer Institute, 2009
 10th Standard, St John's High School, Nagpur, 68.40%, 2005
Strengths
I have effective communication skills and good analytical and decision making ability. Dedicated to Professional and
highly motivated towards target achievements. I have the ability to complete given task. Positive attitude,
Friendliness and Flexibility and achieve success in job.
Personal details
Name Hari N Iyer
Location Navi Mumbai
Date of Birth 17th
June 1989
Nationality Indian
Marital Status Married
Declaration
I do hereby declare that the above information provided are true and correct to the best of my knowledge and
belief and I bear the responsibility for the correctness of above mentioned particulars.
Signature
Hari Iyer
Navi Mumbai
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