1. Shailee Rathod
Flat #1303, 1-B, Dheeraj Enclave, Off. Western Express Highway, Borivali (East), Mumbai-400066.
Mob: +919167904889 Email: shailee.rathod@gmail.com
Seeking a challenging assignment in Network IT operations and Server Management across the Industry
while aiming for a good milieu of personal, professional and organizational goals
• Backed by Bachelors of Science in Information Technology & determined to carve a niche in the industry with
good speaking, writing and presentation skills.
• Good exposure in Database Management, Software Engineering and Testing, Server Administration, working on
DHCP, File & Backup servers and server management issues. Technically skilled in Network Monitoring tools,
Applications of Operating Systems.
• Self-motivated and goal-oriented individual with good communication skills, flexibility, resourcefulness,
commitment and optimism.
 TECHNICAL SKILLS
Domains Database Management on Oracal, Windows Server Administration, DHCP,
FTP/TFTP, Active directory, Citrix Servers.
SharePoint SharePoint Server 2013/MOSS 2007, SharePoint Designer, MS Office 2013.
Languages .NET with C#, SQL, JAVA, C, C++, HTML.
Databases Oracle, Microsoft SQL Server, MS Access.
Tools Visual Studio, SQL Server, MS Office 2013.
OS Microsoft Windows 8/7/XP/Vista, Ubuntu, Linux.
 Hands-on experience on products:
• Windows:
Windows XP, Windows 7, Windows 8 and Windows 10.
Windows Server 2008, Windows server 2010.
• Linux:
 Red Hat server6 and Red Hat server 7.
• Citrix:
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2.  Citrix XenApp server.
 ACADEMIC AND PROFESSIONAL DEVELOPMENT CREDENTIALS
B.Sc. Information and Technology, 2013
Mumbai University, Mumbai, Maharashtra.
Diploma in Information and Technology, 2011
Thakur Polytechnic, Mumbai, Maharashtra.
Projects:
• Mumbai Parking Management (Final Year Project B.Sc. I.T.)
ASP.NET with C# & SQL 2008
• LAN Mailing System (Final Year Diploma)
Java
Achievements & Co-curricular Activities:
• Participated in Project Competition cum Exhibition held at Thakur polytechnic.
• Secured Second Prize in Poster Making Competition held at Thakur Polytechnic.
• Secured 1st prize in Short Play organized by Horlicks.
• Attended a Social Service camps while studying in St. Lawrence High School.
Certificates:
Planning to pursue Microsoft Certified Solutions Expert (MCSE) & Microsoft SharePoint Application Development
(MCTS).
 Work-experience
 IT Ops System Administrator
Concentrix Daksh, May 2014 to present.
www.concentrix.com
• Providing L2 and L3 support for multiple local and remote process across the organization.
• Handling and working with 7 different process for their daily production activities and handling their real
time severities.
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3. • Setting up and troubleshoot Citrix Xenapp Application across Mumbai location for third part process.
• Maintaining server backup and recovery tasks– daily, weekly, monthly.
• Working on User administration/Active directory (setup and maintaining user accounts).
• Ensure consistent customer satisfaction.
• Focusing on the Compliance level for Desktop and Application/Data servers as per the organization
standards and policies.
• Performing routine audit of systems and software’s and configuring and Managing File Servers.
• Co-coordinating with the Network and Voice team to resolve the ongoing issues.
• Raising and working on RFC’s raised for client/business requests.
 Fault Manager in Technical Operations
IBM DAKSH, May 2013 to May 2014.
www.ibm.com
• Working for an ISP in UK called EE (Everything Everywhere)
• Handling cases to solve customer’s technical issues regarding broadband connections and other major
incidents.
• Ensure consistent customer satisfaction.
• Performing the technical diagnostics and line tests to identify and resolve the issues.
• Ensure the achievement of required stacks as per the business goals for every month.
 Trainee cum Junior Level Programmer
Natsun Technology and Services, June 2011 to January 2012.
www.natsun.net
• Configuring and maintaining network equipment, servers and server clusters
• Looking into clients requirements
• Creating design documents and database structure
• Developing the system using the required programming language
• Creating Reports
• Doing Unit black box Integration Testing
• SEO related activities
• R&D on new technologies and opportunities for the company to grow
 Personal details
Date of Birth: 30
th
December 1992.
Permanent Address: Flat 206, Second Floor Delta – The Signature,
Near Wipro Office. Behind HDFC Bank, Beside Sunny Brooks.
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4. Sarjapur Road. Bangalore - 560035
Languages Proficiency: English, Hindi, Marathi and Gujarati.
Hobbies: Swimming, Dancing, Acting, Watching Movies.
References: Available on Request
Shailee Rathod
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