1. Praveen A J
Total Exp: 10 Years
Email: ajpraveen11@gmail.com
Mobile: 00971553915012
Dubai
Objective
To be employed as an IT professional where I could transform my proven IT and
administrative skills into real-time industrial practice and to accumulate more technical
knowledge and experience working together with the professionals.
Professional Experience
1) Reflections Hotel, Dubai UAE ( Jan 2015 to till now)
Designation: - IT Administrator
Part of Pre-Opening Team, Handling Entire IT operations of the Hotel.
2) SHEBA HOTEL (5 Star Hotel – 187 Rooms) - Republic of Yemen from Oct
(2011 to Sep 2014)
Designation: - Systems Administrator
.
Responsibilities
• Handing the entire IT operations.
• Taking care of all desktops, Servers, Networking, Hotel management applications
related to the front office & back office departments, Printers and Wireless Internet
operations.
• Installing, configuring and troubleshooting knowledge in IDS Fortune Next6i,
FIDELIO 6.2, InfoGenesis – POS, ALIF BOSS (Accounts), Alif Prism (Payroll), MMS
(Inventory Management system), Interfaces like POS, FOS and Telephones.
• Maintaining Servers and User data backup kind of regular activities.
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2. • Updating the regular patches for the application servers and Windows Server.
• Installed and Maintaining Symantec Antivirus Server using Symantec system centre
console.
• Managing telecommunications systems for the unit
• Managing Wireless Internet of the premises with 40 numbers of wireless access
points.
• Vendor Management for Unit
• IT Budgeting for the Unit
• Coordinate with engineering for routine maintenance of the UPS & EPABX.
• Coordinate with regulatory authorities for up keep of lease lines and bill payments
• Managing Data Backup & Data Security.
• Coordinate with marketing department related to IT Services.
• Maintaining CCTV System and network.
• Handling Baggage scanning device and systems.
3) Worked in TAJ GROUP OF HOTELS through MICROSENSE Private Limited from
May’2006 –Sep 2011
Designation : Sr Wi-Fi Help Desk Engineer
Client : TAJ GROUP OF HOTELS, Kerala
Responsibilities
• Responsible for application Related problems (Micros Fidelio, Shaw man POS,
ALIF BOSS, etc...)
• Managing Windows NT Workstations, Windows Server 2003,2012, Novell 5.0
Servers, Linux Mail Server
• Managing Norton Enterprise Antivirus Server & client
• Managing and Maintaining Application Servers
• Creating, modifying and deleting email accounts
• Responsible for Hardware failures with servers, desktop and the Printers
• Handling the unmanageable network switches
• Installing & Configuring FIDELIO – VERSION – 6.20
• Logs analysis for any major outages & calculating the downtime
• Handling Technical escalation
• Asset management to track the entire IT infrastructure IT assets
• Coordinate with engineering for routine maintenance of the UPS & EPABX.
• Installing & configuring windows servers & workstations operating system.
• Interacting with vendor for servicing the hardware failure
• Handling Baggage scanning device and systems.
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3. • Managing the Wireless Internet connectivity within the infrastructure as well for
customer (WIFI Concept) With 70 Access Points.
Technical Knowledge
Operating Systems :
Win XP, Win 7, Win 8, Windows 2003, 2008 & 2012
administration, Linux.
Programming knowledge : Basic Knowledge in C, C++
Technical Skills
• Active directory forests, Group Policy, Terminal Service.
• Knowledge in Vlan setup
• Configuring DFS, DNS, DHCP in windows 2003,2008
• Hands on Experience in MS Outlook Express, MS Office 2007,2010,2013
• Hands on experience on MS office application.
• Knowledge of Linux operating system.
• Basic knowledge of DBMS & RDBMS concepts.
• Basics knowledge in web designing in HTML.
• Configuring Knowledge in Eugenius, Brovis, Senao, Sesami, Ericsson, HP Procurve,
SMC and
Radmax Wireless Access points.
• Basic troubleshooting knowledge in Nomadix Gateway.
• Installation of WIFI External Netgear, Orinico and Proxim
• PCMCIA cards.
• Networking and troubleshooting LAN &WIFI
• Supporting VPN connectivity problems for clients, monitoring
• Network Leased line links and bandwidth.
• Experienced in ADS Installation.
• Experienced in crimping IEEE standard Cat-5 and Cat-6 cables.
• Internet & E-mail issues & Admin Works.
Personal Skills
• Good Oral & Written communication skills.
• Efficient Business knowledge & Project management skill.
• Ability to work independently without supervision.
• Problem solving capability & Strong Technical skills.
• Customer Support & very good client interaction skills.
• Ability to work within a team to meet Operating Level Agreement.
Highlights On Achievements
• Successfully Implemented the Secured Wi-Fi connection for World Bank Villa in
Sana’a Republic of Yemen.
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4. • Successfully migrated & implemented the new Hotel PMS system in 2013 at Sheba
Hotel Sana’a Republic of Yemen, while the occupancy was high.
• Successfully changed the new PCs and software for all the user department during
the year of 2013 at Sheba Hotel Sana’a Republic of Yemen.
Educational Qualification
June 2002 - May 2005 “Diploma in Electronics and Telecommunication Engineering” from
“Hindustan Institute of Engineering technology” St. Thomas Mount, Chennai – 600 016.
SSLC (1999) Board of Pubic Examinations, Kerala.
PDC (2001) University of Kerala
PROJECT DETAILS
Project Experience on Done project on “Vehicle Tracking System” at Hindustan Institute of
Engineering Technology, Chennai
Other Training
• Hardware and Networking From Accel IT Academy. Trivandrum.
• Attended Training Class for Hospitality Foundation Module Organized by TAJ
GROUP OF HOTELS
Personal Details
Father’s Name S.Ayyavu Achari
Permanent Address
Tc 23/885,Aswathy Bhavan,House
No:74,Valiyashala Street,Chalai Po,
Trivandrum-695036,Kerala ,India
Date Of Birth 30-May-1984
Nationality Indian
Passport No L3018791
Driving License Issued By Dubai RTA
Marital Status Married
Languages Known English, Malayalam & Tamil
Declaration:-
I hereby certify that information given above is true to the best of my knowledge.
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