This document contains personal and professional details of Mr. Han Min Soe. He is a 31-year-old Myanmar national of Buddhist faith, who obtained a B.A. in English and a diploma in Information Technology in Myanmar. He has over 10 professional certificates in networking and IT support. He has over 6 years of experience in roles like IT support engineer, network operator and administrator for companies in Myanmar and Singapore. He has strong skills in networking, system administration, troubleshooting, and customer service.

1. Name Mr. Han Min Soe
Date of Birth 12/ Aug/ 1988
Marital Status Single
Race/Religion Myanmar/Buddhist
Passport No. MA763644
Spoken Language English, Burmese
E-Mail hanmins@gmail.com
Address Block 158, #01-150,
Yishun street 11
Singapore 760158
Phone 9397 7762
Educational Qualifications
 B.A. (English)
East Yangon University, Myanmar
 Dip in Infromation Technology
Botahtaung College, Myanmar
Professional Certificates
 CCNA (Cisco Certified Network Associate)
 Microsoft Certified IT Professional(MCITP)
 Certificate in Advanced Network Engineering Course
 Certificate in Network Engineering
 Certificate in Wireless Network Administrator Course
 Certificate in Enterprise Networking course
 Certificate in Networking with Linux
 Certificate in Practical A+ hardware course
 Certificate in Microsoft office suite
Core Competencies
 Excellent IT Support, testing and Troubleshooting Microsoft windows XP,7,8.
 Well trained and good in troubleshooting skills.

2.  IT savvy and well informed on technology trends.
 PC, Hardware Maintenance and troubleshooting.
 Knowledge in Network Security related Issues.
 Quick Learner, self-organized.
 Thorough understanding of Computer Networks.
 Creative and excellent problem-solving skills.
Summary of Skills and Knowledge
 More than 3 years experience in IT Support field and hands-on experience of
configuring Cisco routers and switches.
 Solid knowledge of computer and network architecture and Microsoft Windows Server
Operating System.
 A thorough understanding of the OSI network model, Ethernet, and TCP/IP
networking.
 Ability to solve technical support problems and also trains IT supports.
 Extensive knowledge of computer hardware to meet client requirements and ability to
work quickly using all available technical resources.
 Can provide superior customer services and negotiating with hard customers.
Professional Experience
1.
Company: Immortal CAFE
Period: October 2008 - 2010
Designation:
IT System Engineer, Network Operator, Network
Engineer,Administrator
Main responsibilities
 Support for in-house applications (client/server, marketing, finance etc.)
 Support for IT infrastructure (Network, Windows Server, VMware ESX)
 Liaise with vendor for IT equipment purchase and lease
 Asset management and tracking for various sites
 Tests, installs, and maintains computer hardware and IT systems, troubleshoot
Local area network, and troubleshoots hardware and network-related issues.
 Configures and install Windows workstations and Macintosh operating systems in
response to the demands of customers.
 Diagnose computer hardware problems and coordinate with vendors for replacement.
 Strongly Interested in Wireless Configuration and Hot Spot Server Managing

3. 2.
Job Description:
 Work with assistant
 Manage day-to-day sales and Services
 Maintained safety and inspection of loads
 Go for Outside Projects
3.
Company: KLAXON COMPUTER GROUP, Myanmar
Period: June 2008 - Sept ember 2010
Designation: IT Support Engineer
Job Description:
 Installation, Configuration, Control Security Issue of Enterprise Network
 Server Management, System and Network Configuration and Maintenance.
 Data Storage Backup, Replication, Disk Cloning, Defragmentation and Disk Checking.
 Virus Protection and Antivirus Definitions Update
 Supervising or training to computer users, supporting
 Applying operating system updates and configuration changes.
 Computer and network security, including the administration of security devices such
as firewalls, antivirus as well as consulting on general security measures.
 Performing operating system updates and configuration changes.
Own Work Freelancer
Period: April 2011 – Sept 2012

4. 4.
Company Dir Ace Technology
Period: Sept 2014 - Current
Designation Network Engineer , Network Operator,Service Desk
Job Description:
 Support the Service Desk for CBM -OA Datacenter and Monitoring
 Using excel to perform Operation tasks(Making Procedure)
 Assisting for replacement of PC
 Mastering ,Maintainence,Monitoring and Operating of VMware and Datacenter
 Administering ISA Servers and Vyatta
COMPLETED PROJECTS
(1) ICT Development for Myanmar Timber Enterprise
Design, create, develop, deploy ICT project for Myanmar Timber Enterprise which includes
designing SME level LAN, WAN between main office and branch offices across the region and
create network topology, IP addressing and WLAN setup for clients.
(2) Anticipation Website Project
Design, build and develop VBA project which comprises smarter inventory control, transforming
manual work to automated system, computerized use of the warehouse process and accurate
reporting system for existing process.
(3) Dir Ace Technology
Mastering VMware , Maintainence and Monitoring Blade Servers ,NetApp Storage Operating
and Maintaining ,Intializing Stock Exchange of Myanmar ,Error Reporting and Finding Solution