1. Evan Wingfield
1800 Jackson St. NE Washington, DC 20018 | 202-277-7056 | Evan.wingfield1990@gmail.com
SUMMARY
Customer-centric professional with over five years of experience working in a demanding and
dynamic capacity. Seeking a job with opportunity for professional challenges. Desire and ability
to keep up with innovative technology. Proven ability to increase efficiency with excellent
organizational skills. Other qualifications and skills include:
 Manage a high workload using strong customer service and intuitive decision-making
skills
 Comfortable interfacing with the public and professionals of all levels within an
organization
 Dependable, proactive reliable and diligent
 Proficient in Microsoft Office programs, and both MAC and Explorer operating systems
EDUCATION
Virginia State University, Petersburg, VA 2008- 2010
Major: Computer Engineering
University of the District of Columbia DC, Washington, DC 2010- 2012
Early Childhood Education
WORK EXPERIENCE
Customer Service Specialist, Harris Teeter Washington, DC 2011-2015
 Received payments in the form of cash, check, or credit card from patrons in exchange
for food or services; scan items, provide change, balance drawers, and process card
transactions
 Frequently operated and supervised five registers for a central store
 Ensured the productivity and efficiency of the store by managing daily accounts,
prepping staff and confirming registers and appliances were operating effectively
 Greet and assisted a high volume of customers with various needs
 Performed loss prevention and restocked over 50 boxes daily
 Evaluated damaged and returned goods for final disposition
 Comfortable utilizing various forms of technologies, such as registers, computers,
scanners, etc., to effectively complete tasks
 Established in-house protocol for establishing and identify prices of goods, foods and
services
 Analyzed and resolve account discrepancies on behalf of store management

2.  Delegated tasks to a team of 10 employees, and administered training to new and existing
employees
 Maintained periodic transaction reports
 Ability to provide historical knowledge of store inventory and sale activities
 Processed money orders using corporate and federal protocol via Western Union
Volunteer, Mayor’s Youth Leadership Youth Summer camp, Washington, DC 2011-2011
 Participated in job-readiness activities to assist the youth in transitioning from high
school to secondary education
 Performed community-based activities, such as community clean-up, served as a
chaperone for various recreational centers, and volunteer work